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Customer reviews

Rating 4.6 out of 5 stars with 2303 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 2,303 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and use! Good sound quality and Bluetooth connection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with these headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was wanting some headphones that were good quality but not that expensive and these were definitely it! They’re adjustable and stay on while working out!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, ChristineW!

      We are absolutely thrilled to hear that the WH-CH520 headphones are the perfect fit for your workouts! It is wonderful to know that the adjustable design and secure fit are delivering the quality you were looking for without breaking the bank. We designed these to be lightweight and reliable for active daily use, and we're so glad they are keeping up with your routine.

      Thank you for choosing Sony and for sharing your experience!

      Best regards,
      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony headphones awesome for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to switch to over the ear head phones from buds. these Sony's are great. Clarity and sound are good, and easy of use is fantastic. They are comfortable to wear. A very good buy for the price point.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ScottS, That good to hear! We're glad that you are satisfied with the clarity and sound quality of our Sony WHCH520. Also, we're happy that you appreciate how comfy and easy to use the headphone. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for your purchase and for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bass ,battery life ,between charging times,value for your money, works for multiple Bluetooth compatible devices. Only complaint is sweaty ears after a while but that’s expected with a firm fit + hot weather

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Crissv,

      Thanks for sharing your 5-star review and experience with the WHCH520. We're glad that you like the sound quality, battery life, and Bluetooth compatibility of the headphones. Your feedback about its comfort is greatly appreciated. For optimum fit and comfort, make sure that you are wearing the headset properly and adjust the headband depending on your head shape. You may find these links helpful:

      https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000781372.html

      https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch520/articles/00282845

      With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Thank you for choosing Sony!
      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great headphones !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love how the headphones have a long lasting battery, and im able to change the settings of hiw i want to listen to certain things. every good at blocking out most noise. personally, i love them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi karij,
      That's nice! We're happy that you were able to utilize the Sony Headphone app for our Sony WHCH520 and take advantage of the different settings to your liking. We're also delighted that you are enjoying the noise canceling feature to listen to your favorite music. With the WHCH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great not expensive. I purchased them due to my work duties changing and having to travel weekly. I love the ability to connect them through the app. The sound is good as well which I was surprised. I didn’t want spend $300+ on headphones so these wireless headphones come in handy. I have hooked them up to my phone and my laptop for when I’m in the office and need to take calls as well. The battery life is great on these headphones which also was surprising because I use them daily and when I’m in the airport I’m connected on them as well and my battery life is still great. I use them daily and only charge them once a week on the weekends when I’m home and not working. Definitely a recommendation and for the price of Sony headphones can’t go wrong.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RitaJ17,

      That's fantastic! You've made a great choice! We are extremely pleased it suits your needs. Your assessment is spot on, these headphones were designed with people like you in mind. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you for recommending our WH-CH520 and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Clear, effective, comfortable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Would purchase again. Great sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JessicaR,

      We're glad to hear you consider the WH-CH520 a great product with excellent sound! Your recommendation means a lot to us.

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good crisp sound at a good price. Not super loud, but does the job.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JimmyD,

      We are very glad to hear that you are enjoying the crisp sound quality of your headphones. We appreciate your feedback regarding the volume levels, and we are pleased that they are performing well for your needs at a great price point.

      Thank you for choosing Sony!

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Made my mother-in-law happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For starters the sound quality of this is amazing! Best bang for you buck and it made an amazing gift for my mother-in-law. Thr color scheme was perfect and the size was perfect for her. Shes been listening with these non-stop!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Nobadcoffee,

      Thank you for choosing Sony!

      We're delighted to learn that the WH-CH520 has surpassed your expectations in sound quality! It's wonderful to hear that it made such a perfect gift for your mother-in-law and that the color and size were ideal for her. We hope she continues to enjoy her listening experience!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great. Battery lasts a long time. Can not charge and use, but charges quickly Will buy again for a gift. Love them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony WH-CH520 Wireless Headphone set w/Microphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well. Purchased a Blue Tooth adapter for my computer. Easy set up. Now use them with my home stereo. Good tonal quality. Comfortable to wear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yeah, We are happy that your Sony headphones work well with your home stereo and computer. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, sounds great, battery lasts forever They are not noise canceling but if you just need a nice pair to wear at your desk or around the gym it will work fine. Only issue i have is they hurt my ears when i have my glasses one all together.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Romano, thank you for sharing your experience with the WHCH520 headphones! We are very glad to hear that you're enjoying their exceptional sound quality, impressive battery life, and easy setup. We truly appreciate your suggestion regarding the addition of a noise-cancelling function. We've dedicated significant effort to developing industry-leading noise cancellation technology, which we've incorporated into our latest headphone models. We also apologize for any discomfort caused by the WHCH520 design when wearing glasses. Your feedback is invaluable, and we'll certainly take it into account for future releases. Thank you for choosing Sony! Sincerely, -Jenn. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love this headphone…. Awesome quality. I purchased to replace my in ear buds that would fall out when I sweat in the gym. These are great… great sound, and keeps charge

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these as a great mid range product. Awesome sound quality and battery life! No noise cancelling but haven’t missed it. Not what I really bought them for.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality stays charged very long time, very well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headphones. Best purchase ever! I am so glad I got them and I love the easy connection.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LissetteA!
      Thanks so much for taking the time to share your feedback about your WH-CH520 headphones.
      We are really happy to hear that they were such a fantastic purchase for you and that you appreciate the easy connection.

      It's great that you've noticed the easy connection, which is thanks to our Fast Pair and Multi-point Connection features, letting you pair with your Android device instantly and connect to two devices at once.

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love the sound quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so happy buying this product,this product has clear sound quality and i am super fan of its bass.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Sony does good with headphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid head phones, that sound good and are durable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my daughter. She says they work great and they keep a long charge. She also said even though they are not noise canceling they block a lot of sound. Great buy for the money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShariM, Thank you for giving the product a perfect rating! We're so glad that you daughter is enjoying the superb sound quality, amazing battery life and great isolation of the headphones. It sounds like we hit the mark with the WHCH520. High quality sound and comfortable, all-day listening in a wireless headphone. The WH-CH520 have an ultra-long battery life of up to 50 hours and a 3-minute quick charge gives you up to 1.5 hours of audio playback. Designed with comfort in mind, the WH-CH520 headphones are lightweight and feature soft earpads, additional head cushion and silent joints so you can enjoy your favorite music and podcasts all day long. Thank you so much for your purchase and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bass really good, sound quality good as the inzone, connect to smart tv 360 surround sound quality. Only down side is difficult volume up or down and skip sounds buttons. Probably could have put them on the surface.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ExtremelyNiceGuy,

      Fantastic! We are so happy to know your satisfaction with the superb performance of the WH-CH520 Wireless Headphones. We greatly appreciate your input with its control buttons design. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US