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Customer reviews

Rating 4.6 out of 5 stars with 2303 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 2,304 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    sensible and affordable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed this for the price and sound quality, it could be more over ear but still nice and I'd buy another here soon!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, MikeG,

      Thanks for the review! We are delighted to hear how much you have been enjoying your Sony Headphones and their amazing sound quality! Do not forget to download the Sony Sound Connect app to enhance the experience!

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony - WH-CH520 Wireless Headphone with Microphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall using experienced looks speech voice very clear and good for meetings .

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bestbuy customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This amazing work and comfortable also nice cancellation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good a little small

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its has a long battery life and is very light weight but its a little small for my ears

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Sony WH-CH520 Headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality sound, for the price. Comfortable. An improvement from the previous version of this model.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnthonyA, nice! We're glad you like the sound quality and comfort of our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Don’t miss this gem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They exactly what I was looking for. Sound clarity is exceptional. Microphone is the best. I use them everyday!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for my kids. Sound is great, and connect easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price and sound is fantastic!! Easy to connect to TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Dude,

      Thank you for choosing Sony!

      We’re excited to hear that you’re enjoying the excellent sound quality and ease of connection with the WH-CH520 headphones. It’s great to know that they offer such great value while seamlessly enhancing your TV experience. Your feedback truly means a lot to us!

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality, good durability and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good ones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It have been working good connection is fast hopefully will last longer than the blue ones i got last year

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use for the gym everyday. Perfect for me. Sound and battery life is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SamuelM, we're glad you like the sound quality and battery of our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gym music

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it and enjoys using it at the gym! She says it’s been a while since she had a good sound quality

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start with the fact that I am not tech savvy and I only go these to deter people from talking to me at the gym and to listen to audio books. They do not cancel ANY outside noise and figuring it if they are in or off is obnoxious. It takes me 2-3 attempts to turn them on and again to turn them off, the notification light doesn’t seem to light up or flash is a way that it makes sense. I might evenly catch on, but not exactly beginner user friendly.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KariW,

      Thank you for considering Sony products.

      We’re honored to hear that you selected the WH-CH520 headphones for your gym sessions and audiobook enjoyment. We apologize for any inconvenience you've experienced with the noise cancellation feature and the device's operation.

      The WH-CH520 headphones do not include active noise cancellation (ANC). Instead, they offer passive noise isolation through their on-ear design, which may not fully block out external sounds, especially in noisy environments like gyms.

      We understand that turning the headphones on and off can feel complicated and unintuitive, and we truly empathize with how this can impact your experience. To assist, we’ve included a helpful article that explains the correct method to power your headphones: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776833.html

      We hope this helps enhance your experience with the WH-CH520 headphones. If you have any further questions or need additional assistance, please don't hesitate to reach out.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great. If you’re a college kid looking for some affordable but good quality headphones, these are it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, CassieA,

      Thanks for the great review! Glad to hear that your Sony headphones have exceeded your expectations! Designed to be lightweight and comfortable for all-day use, we are sure you will enjoy them. Do not forget to download the Sony Sound Connect app to enhance the experience!

      Thank you for choosing Sony, have a nice day.
      -DiegoV Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Phenomenal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the output of the earphone. I have recommended it to my husband and a few friends. The sound is phenomenal. Charlene Coleman

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Headphones Option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony wireless headphones are quality without being very expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones were in great shape when I received them. The customer service was also excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Another excellent headphones from Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another excellent headphones from Sony. Its flawless. Great sound. Great bass.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vishi,

      We appreciate the 5-star rating! We're glad to hear that you like the sound quality and bass of the headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works realy good,hope to buy it again Perfect for every music

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KudiratO,

      Thank you for choosing Sony!

      We’re honored to hear that the WH-CH520 headphones are performing well for you and that they enhance your music experience. Your intention to purchase them again is truly appreciated, and we are pleased they deliver the quality and performance you expect.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I dont know what title for?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound good sound good sound good sound good sound good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the enthusiastic feedback, YanieZ! We couldn't be happier to hear that you're enjoying the good sound quality of the WH-CH520N headphones.

      We designed these headphones to provide a great listening experience, and your repeated praise confirms that we've hit the mark. Thanks again for choosing Sony!

      Best regards,
      Gus
      Sony Social Media Team Sony_US