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Customer reviews

Rating 4.6 out of 5 stars with 2303 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 2,303 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great! I can change the mix on my phone and the sound quality is really good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    No issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and at a distance. Battery life is amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jakshaq, We are glad that you like the sound quality and battery life of your Sony headphones. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pretty Good and satisfied purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality and the sounds pretty good for the price. Definitely a good a purchase

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Battery long lasting. Good quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long lasting battery and good quality. Would highly recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Melissa,

      Fabulous! We are truly delighted to hear your satisfaction with the long-lasting battery life and exceptional quality of the WH-CH520. We greatly appreciate your recommendation!

      With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Review on headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, not heavy and easy to use. The music sounds great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Berenice,

      Amazing! We are so happy to know your satisfaction with the very comfortable fit & lightweight design, ease of use, and exceptional sound quality of the WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality for only 40 dollars. Comfortable too

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AndrewB, Amazing! We're glad that you like the sound quality and comfort. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Reliable and Comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones have been really good for my day to day use, they are really complete and my favorite thing is how easy is to pair them to your devices, Phone,TV and console, plus the battery last a really good amount of time and charging is super fast! Really good purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ErickM, We're delighted to hear that you are enjoying your new headphones. Your feedback is greatly appreciated. Thank you for choosing Sony. Erin sony-global

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good wireless headphones very pleased with them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there,

      We’re thrilled to hear that you’re pleased with your new headphones! We appreciate the positive feedback on your experience. Thanks for choosing Sony.

      Best regards,

      Eliab sony-global

  • Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my kids love it!! Pretty good holding the battery.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LuciaM, we love hearing that! It's great to know the Sony WH-CH520 headphones are a favorite with your whole family, and we're especially pleased that the long-lasting battery is serving you well. We appreciate your feedback! Thank you for choosing Sony. Regards, -Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent purchasing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery life. Easy rechargeable, adjustable and good sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CesarC, Awesome! We are so glad to hear that you are happy with your new headphones! With the WHCH520 you can stay powered up for days! With up to 50 hours of battery life, you can listen to your favorite music without worrying about running out of charge. And, if your headphones battery is running low, a 3-minute quick-charge can give you 1.5 hours of listening time. -Carl Sony_US

  • Rated 5 out of 5 stars

    I love these!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price! Long battery life which is awesome. I would recommend these headphones to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good buy I enjoying bass sound I I recommend it to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    sony wh-ch520 headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comfortable. fit well don't slip. very happy with product!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GGJohnson,

      Fabulous! We are extremely pleased to know that you're very happy with the comfortable fit design and superb performance of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you so much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Best buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect choice for the gym to listen to my pod casts. One of the best buys I've had at Best Buy! For the money you can't do better!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MarineMom,
      Thanks for your great feedback! We are immensely pleased to hear the WH-CH520 is the perfect choice for your gym sessions.

      Glad to know it’s been such a good buy for you!

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good, Affordable Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sound great and have excellent battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Derek,
      Awesome! We're glad you like the great sound and excellent battery life of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great buy, and not the expensive ones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter wanted these for her birthday. She's had them a couple months now and doesn’t leave home without them. She lives them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MBean!
      We're happy to hear the WH-CH520 headphones were a great birthday gift.
      We are very glad to hear she loves them and they've become her must have item for when she leaves the house!

      These headphones are designed for all day listening with a long lasting battery that provides up to 50 hours of playback. They also include Multipoint Connection so she can pair them with two Bluetooth devices at once.

      Thanks for choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 4 out of 5 stars

    Sony headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product Sony is stellar but over time the band started to widen and they fall of when I lean over or lay back

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, JoelZ!

      We are happy to hear that you find the WH-CH520 to be a stellar product! It is wonderful to know that the sound quality and performance have met your expectations.

      Regarding the fit over time, we appreciate you bringing this to our attention. While the headband is designed to be lightweight and flexible for long-term comfort, we understand how a change in tension can affect your experience—especially when leaning back. We suggest ensuring the sliders are fully retracted when not in use to help maintain the original shape of the band.

      Your feedback is incredibly valuable as it helps our engineering teams look for ways to improve the durability of our future designs. Thank you for being a Sony customer!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for my 7 year old with Autism. He is about to cancel out all the noise around him

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chuchibaybee,

      We feel privileged to know that the WH-CH520 is providing such a positive experience for your child. We understand how important comfort and consistency can be, which is why we designed these headphones to be lightweight with soft earpads and a pressure-relieving headband for extended wear. The extraordinary 50-hour battery life also ensures that their favorite sounds or calming audio stay available without the disruption of frequent charging. It is truly heartening to know our technology is playing a helpful role in your 7-year-old’s daily routine.

      Thank you for trusting Sony.

      Best regards,
      Dominick sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Value buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good for the price. Fit well and good volume

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bspstang, Great! We're thrilled to hear that you like the sound quality and fits well. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality battery life is great I would strongly recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IsmaelR,

      Thanks for commenting! We are so happy to know your satisfaction with the exceptional sound quality and long-lasting battery life of our WH-CH520.

      With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US