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Customer reviews

Rating 4.6 out of 5 stars with 2303 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 2,303 reviews
  • Rated 5 out of 5 stars

    Sony Earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good , solid earphones. I was able to catch on sale so i bought a pair for my home and office.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, tvguy!

      We’re glad you were able to grab two pairs of the WH-CH520 while they were on sale. It sounds like you’ve got a solid setup for both home and the office! We're happy to hear they’re providing the reliable experience you were looking for.

      Thanks for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Great value headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value headphones. I use this when I go for a walk to listen to music and I use them in teams at work works great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardA,
      Thanks so much for the feedback! It is fantastic to know that your WH-CH520 headphones are working out so well for you, whether you're out for a stroll or busy on a work call. We love hearing how they fit right into your daily routine.

      Thank you for selecting Sony!
      Warm regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son happy with his headphones the quality is great

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Mom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves them! Battery last all day and very comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alfarofamily,

      That's fantastic! We are extremely pleased to know that your son loves our WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, very comfortable fit design, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and battery life, but no bluetooth dongle.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeighB,

      Thanks for commenting! You've made a great choice! We are extremely pleased to know your satisfaction with the exceptional sound quality and long-lasting battery life of the WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Ok, for what I use them for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, I mainly use them to listen to shows while cleaning the house. They are comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Christina!
      Thanks so much for sharing your thoughts on the WH-CH520.
      We're really happy to hear they’re making your housework a bit more enjoyable!

      Thanks again for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise canceling, nice fit and beautiful sound. No regrets buying.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KarenT,

      That's fantastic! We are so happy to know your satisfaction with the incredible sound quality, very comfortable fit design, and superb performance of the WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good standby battery life, great for music and chats.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LoriH, we're glad you like the battery and sound quality of our product. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Gift for Angel Tree Child

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were bought for a child on our Angel tree. Im sure there were much appreciated

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichelleM!
      Thank you for sharing your kind gesture with the WH-CH520 headphones. It is truly wonderful to know they were part of such a meaningful gift!

      Thanks for choosing Sony!
      Warm regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for kids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, good quality sound, great materials

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello jimenez9,

      Thank you for choosing Sony!

      It’s rewarding to hear that you’re enjoying the WHCH520 headphones and are impressed by both the sound quality and the materials. Knowing that these features stand out in your experience motivates us to continue delivering high-quality audio products. We hope your WHCH520 headphones keep enhancing your listening moments!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the price. I didn't want to spend a lot but wanted some for versatility.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MadysonH,

      We are happy to hear that the WH-CH520 is providing the versatility you need at a great value. It is wonderful to know they are a perfect fit for your requirements.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, sound quality is good. Good life battery.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Long range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones. They have a very long range they sound great as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them I’m able to hear music with them and there fast to charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought 3 of this and the kids liek them. I may get one for myself

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CatherineO,

      We are ecstatic to learn that your kids are enjoying their headphones so much that you’ve already brought three pairs into your home!

      There is no better compliment than a repeat purchase, and we truly hope you decide to treat yourself to a pair as well. With up to 50 hours of battery life and a lightweight, comfortable design, they are perfect for keeping the whole family entertained throughout the week. It’s wonderful to know that our sound quality and ease of use have made such a positive impression on your household.

      Thank you for trusting Sony.

      Regards,
      Dominick sony-global

  • Rated 5 out of 5 stars

    A budget beast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchase these headphones and I must say I really like them. They are loaded with features and they have great battery life. What's not to like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancellation. Still have this. Very comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, AbdulF!

      We’re glad to hear that you find your WH-CH520 so comfortable and that you're still enjoying them. It's great to know they are delivering a quality experience for you.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones have good sound quality, seem very durable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidH, Thank you for this amazing review of your WH-CH520 headphones. We're glad you love the exceptional sound quality and durable design of the unit. Our WH-CH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Nice Pair of Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very comfortable, sleek, and effective headphones. would recommend buying.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are excellent. Best headphones I ever had. Can be a bit uncomfortable with multiple earrings however they are very good and loud. The sound quality is amazing and the sound does not bleed through at all. Very good for the price!

    I would recommend this to a friend