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Customer reviews

Rating 4.6 out of 5 stars with 2304 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 2,304 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my daughter and she loves them, clear sound. A great value

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DanielC,

      Thank you for choosing Sony!

      We're thrilled to hear that your daughter loves her WH-CH520 headphones. Providing clear sound and great value is what we strive for, and it’s encouraging to learn that the product performed to your satisfaction. Enjoy the music!

      Best regards,
      Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    100/10 would recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these headphones are 100/10 would recommend to anyone and they are more so on the cheap side a little and the sound is great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love mine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Long battery life. Fast charging…..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrittanyV,

      Amazing! We are so grateful to know that you love your new WH-CH520. We are also delighted to hear your satisfaction with the superb quality, long-lasting battery life, and quick-charge feature of these headphones.

      With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product and quality. The headphones are working very well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ain’t headphone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If my headphone is not Sony I don’t like it Sony is the best good sound systems and sounds good I love it and highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones are fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I got it due to my current phone not having a headphone jack

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MatthewB
      We are excited to hear that the WH-CH520 are working out so well for you!

      Thanks for choosing Sony and happy 2026!
      Best regards,
      Estefany sony-global

  • Rated 4 out of 5 stars

    Great Black Friday special

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bargain. I bought them for my Mom to use with her Samsung tv so she doesn't disturb her roommate. She's pleased with them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, JSTN!

      We are so glad to hear that the WH-CH520 headphones were a great bargain and are working out so well for your Mom! It’s wonderful to know they’re helping her enjoy her Samsung TV while keeping things quiet for her roommate—that sounds like a perfect solution for everyone.

      We’re pleased that she’s happy with the fit and sound. Thank you for choosing Sony for such a thoughtful gift!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    SOUNDS GREAT!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great for the price I paid. Was on sale at the time for $39.00. The only thing I find it a little difficult accessing the buttons. I think they should have been raised a little more. Do love that you can adjust sound with the SONY App though! Overall I like them very much!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great for not only listening to music but watching videos Aswell also their's a good amount of nose canceling not so etreme just what I prefer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 12 year old love it the best gift he ever received!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best choice….

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work really good and not expensive ! The battery stays long too!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable and sounds so good very good and the system of the sounds is amazing I love it especially when working out

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ahmad, Thank you for the positive review! We're glad you appreciate the great value and excellent sound of your Sony WHCH520. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the gym and everyday use. My daughter loves them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CeliaG,

      It’s a true pleasure to hear that your daughter is loving her new headphones. We are delighted to know that the WH-CH520 is working out so well for her, whether she is at the gym or just using them throughout her day.

      Thank you for trusting Sony.

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought these headphones for a xmas gift for my nephew. He enjoying them everyday and the sound is wonderful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re worth the buy but keep in mind the ears are small.They don’t actually stay on your head moving around so not good for sports/high activity. Battery is great tho and being able to use the Headphone Connected app to play around with the music is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi naree, Great! We're thrilled to hear you like the excellent battery life and the option to use the Headphones Connect app that tailors sound to your personal preference. And to ensure a comfortable and secue fit and to use the unit for longer periods, please adjust the left and right slider. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Gym Workouts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sound, easy controls, fast charge one thing less to worry about on the way to the Gym

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way they fit better than any other headphones I've tried, but they fell apart after a few months. Not because I was rough, I picked them up and it fell apart in my hands. Also had issues with connecting to my devices. I could connect to my phone but nothing else.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headset. Fit's perfectly over head and sound quality is great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OliverA,
      Awesome! We really appreciate you like the amazing sound quality and comfortable fit of your new headphones. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great value for price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The head phone is great quality for the cost. The only issue I had was it did not fold up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, PetalV!

      We are happy to hear that you find the WH-CH520 headphones to be great quality for the cost! Providing excellent value is a key goal for us.

      We certainly understand your point regarding the lack of a folding design. To keep this model lightweight and accessible, we opted for a more traditional swivel design over a full fold-up mechanism. We appreciate you sharing your experience, as customer input like yours helps inform future product development.

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Durable for son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves these and takes them everywhere, very durable!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AndriaC!
      Thank you for sharing your experience with the Sony WH-CH520 headphones. We are thrilled to hear that your son loves them and finds them durable for everyday use.

      Thank you for putting your trust in Sony!
      Best regards,
      Estefany sony-global