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Customer reviews

Rating 4.6 out of 5 stars with 2304 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 2,304 reviews
  • Rated 5 out of 5 stars

    Good quality when on sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re comfy enough to wear all day or just perfect for a quick listen, good headphones really elevate the whole experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Check me out ladies!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing!! I use them quite often and they work so well!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ValerieL,

      Thank you for choosing Sony!

      We're elated to hear that your WHCH520 headphones have become a reliable part of your daily routine. Knowing they work so well for you encourages us to keep delivering quality and performance you can count on.

      Best regards,
      -Fred sony-global

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product very affordable for good headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, easy to carry around and awesome sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom is extremely happy with these headphones!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamJ,

      We are truly heartened to learn that your mom is extremely happy with her new headphones!

      It is always wonderful to hear when our products bring joy to our customers and their families. We designed the WH-CH520 to be lightweight and comfortable for long-term wear, with a battery life that keeps the music going for up to 50 hours, making it a great choice for daily enjoyment. We are so glad she is loving her gift!

      Thank you for choosing Sony.

      Regards,
      Dominick sony-global

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent pair of bluetooth headphones. I charged them when i first got them and have used them a dozen times an hour+ at a time and are still charged

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! For the price I got in sale , can’t beat it! Although I wish they could go higher as far as volume

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello GenevieveL,

      Thank you for your positive feedback regarding the WHCH520 headphones, it's great to hear you love them, especially for the sale price! To enhance your listening experience, we offer options such as the equalizer, high-quality Bluetooth settings, and audio upscaling through the Digital Sound Enhancement Engine (DSEE). Within the “Sony | Headphones Connect” app, go to [Sound] to access and adjust these features.

      Here’s the link so you can easily follow the steps: https://www.sony.co.uk/electronics/get-started-with-your-wh-ch520

      Thank you for choosing Sony!
      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Wireless headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! Bought for my 10 year old. They fit just fine and are not heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound but fragile!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality and noise cancellation is great! My teenage son wears these and he can’t hear a thing when i call him from another room. Unfortunately they do break pretty easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't be fooled by the low price. These headphones are great quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hemi!
      Thanks so much for leaving such a kind review. We are really happy to hear that you are impressed with the quality of these WH-CH520 headphones.

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    sony headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great headset and great audio sound and clearity

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and are very comfortable. Great buy!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality at an awesome price!! Caught these on sale…I’ve always been a fan of Sony products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good enough for the price. I use it mainly for the gym and I have no complaints.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Louiesitoo,

      We are honored to hear that your WH-CH520 headphones are serving you so well during your gym sessions. We are glad to provide a reliable audio companion for your workouts and thrilled to know you are happy with your purchase.

      Thank you for making Sony part of your listening experience.

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sound quality, feel sturdy and fairly inexpensive

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AronL,
      That's nice to hear! Thank you for the honest review. We're glad that you appreciate the sound quality and design our Sony WHCH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones for Daily Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good quality headphones purchased for daily use. The previous ones lasted at least two years. Hopefully, Sony never stops making these headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, good price, was a excellent purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HenryH,

      It’s rewarding to hear that you are so happy with your purchase! We are glad that you found the perfect balance of quality and value with these headphones, and it is wonderful to know that they have proven to be such an excellent addition to your daily routine. Thank you for choosing Sony.

      Regards,
      Dominick sony-global

  • Rated 5 out of 5 stars

    Workouts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Sony headphones for working out at the gym. Awesome.!!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Tag2020,

      Thank you for choosing Sony!

      We couldn't be happier to hear that the WHCH520 headphones are working so well for your gym workouts. It’s great to know they’re helping you stay motivated and comfortable during exercise. We appreciate your support and hope they continue to enhance your fitness routine.

      Best regards,
      -Fred sony-global

  • Rated 4 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. However power and volume buttons are very small and inconveniently located

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, Mine!

      It’s great to know your WH-CH520 headphones are performing well. We appreciate your comments about the button layout and size; we’re always looking for ways to make our products more user-friendly, and your feedback helps us do just that.

      Enjoy the music and thank you for being a Sony customer!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable and long lasting. Purchased multiple times no complain.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Demmy,

      We could not be more pleased to hear that the WH-CH520 has proven to be so durable and long-lasting for you. It is a wonderful compliment to have you purchase them multiple times, and we are glad they have consistently performed so well.

      We really appreciate you being part of the Sony family.

      Regards,
      Dominick sony-global