Customer Ratings & Reviews
- Model:
- WHCH520/B
- SKU:
- 10187853
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Headphones
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was awesome, I bought another one recently
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, TimothyG!
We are so thrilled to hear that you find the WH-CH520 awesome—so much so that you decided to pick up a second one! It is a huge compliment to our team when a customer loves a product enough to buy it again. We hope both sets of headphones are providing you with the long-lasting comfort and great sound quality you expect from Sony.
Thank you for your incredible loyalty and for being a part of the Sony community!
Best regards,
Gus, Sony Social Media Team
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was a Christmas gift for my son and it likes them so far.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi David,
We are very glad to hear that your son is enjoying his new headphones. He is sure to appreciate the impressive battery life of up to 50 hours for non-stop music, as well as the Multipoint Connection feature that allows him to quickly switch between two Bluetooth devices at once.
Thank you for choosing Sony!
Regards,
Dominick
- Pros mentioned:Sound quality
Great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, sound and quality for the price. Overall Great!!
I would recommend this to a friend Sony wireless headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for headphones to use at the gym. Most of the options I looked at were over $200 and then best buy had Sony wireless headphones for $60 I read the great reviews and was able to use rewards to purchase the item. Thanks Best Buy!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BMF3,
That's amazing! You've made a great choice! We are extremely pleased to know that it perfectly suits your needs and expectations. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones are great and super easy to connect to TV.
I would recommend this to a friendKid friendly headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Another headset for the kids much needed will spread the word
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DonishaI!
It is fantastic to know that you are looking into getting the WH-CH520 for your kids. We are so glad you’re finding our product helpful for your family!
The WH-CH520 is a great choice because of its massive 50-hour battery life, which means less time spent worrying about charging. These headphones are also super lightweight and have soft earpads, making them comfy for smaller heads or long car rides.
Thanks for choosing Sony. Enjoy the holidays!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ease of setup and good sound quality.Comfortable fit.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ManiS,
Thanks for commenting! We are so happy to know your satisfaction with the incredible sound quality, ease of setup, and very comfortable fit design of the WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Sony headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones work great. Like that they fit perfectly over my hearing aids.
I would recommend this to a friend- Pros mentioned:Sound quality
Good product
|Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product has clear audio and good for the gym to work out.
I would recommend this to a friend - Pros mentioned:Sound quality
SONYYY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive been using them for a couple months now, and i was really surprised with the quality and sound. They've lasted me a long time and they match with so many outfits i love them sm <333
I would recommend this to a friend - Pros mentioned:Sound quality
Uncomfortable and fits weird
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know everyone's ears and heads are different, but these are really uncomfortable for me. I don't consider them on-ear headphones. They're kind of a mix of on and over. They just don't fit right on my ears. I mainly use it in bed while I watch videos on my tablet. I have to wear glasses in order to see and these press tightly against my ears and the arms of my glasses, to the point where it actually hurts after several minutes. As for the sound. They are really good at the price point. Pairing my phone and tablet was also a breeze. They are just too uncomfortable, so I will be returning them.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Scooter,
We are sorry to hear about your experience. This is definitely not the customer experience we want you to have. If the headphones are still with you, we highly recommend wearing the headphones correctly and adjusting the length of the slider according to the size of your head: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000781372.html.
We take all user input seriously and will make sure your comments reach the appropriate person. If you are still uncomfortable, you may want to consider checking out our over-ear headphones such as the WH1000XM5 or WH1000XM4. Should you need further assistance, you can email us at socialsupport@am.sony.com.
Sincerely,
Vincent
- Pros mentioned:Sound quality
Good bass and sound quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good bass and sound quality, best buy staff helped to find a nice beige color one.
I would recommend this to a friend Good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones work great. They arrived in good condition
I would recommend this to a friendBrand response from SonyListens
Posted .Hello User309078,
Thank you for choosing Sony!
We couldn't be happier to hear that your WHCH520 headphones are working well and arrived in excellent condition. Ensuring a smooth experience from delivery to daily use is very important to us, and your feedback encourages us to maintain that standard.
Best regards,
-Fred
- Pros mentioned:Sound quality
Good for daily use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, Good for Zoom/Teams calls and decent for music.
I would recommend this to a friend - Pros mentioned:Comfort
Better than the WH-CH510
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are louder than the older model. The cushion on top of the headband is very comfortable. These headphones seem to be sturdier than the previous model. The battery life is similar to the older model but the new model will tell you how much battery life is left.
I would recommend this to a friend - Pros mentioned:Sound quality
Sony Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up returning these not because of the quality but because the headphone wasn't as appealing to me as the earbuds. Sound was clear and microphone was heard by the person on the end. If you are a headphone person, I would recommend this product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LoriK,
We are glad to know your satisfaction with the superb performance of the WH-CH520. It is unfortunate to hear that you had to return them due to your personal preference. We greatly appreciate your input and recommendation. We hope to have the opportunity to serve you again in the future.
Best regards,
Romeo
- Pros mentioned:Sound quality
Very Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound, good value for the money. All functions worked as advertised.
I would recommend this to a friend - Pros mentioned:Sound quality
decent
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nothing special good Sony quality, decent price, for this item
I would recommend this to a friend Definitely a buy now if on sale
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought on sale $30 off, use daily, the linking to other BT devices sometimes problematic but cannot say it is the headphones Its not a 400 $ apple item but for 40 $ it is pretty outstanding Using the app in android provides flawless one button connevtion to phone Using these right now
I would recommend this to a friendAverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is Average sound, good value for the money
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OmarS,
We are really happy to hear that you are enjoying the value offered by the WH-CH520. To help you get the most out of your headphones, we highly recommend downloading the Sony | Sound Connect app. By using the Equalizer feature within the app, you can easily adjust the sound settings or choose from various presets to significantly enhance the audio quality and tailor it to your personal taste.
Thank you for choosing Sony.
Best regards,
Dominick