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Comp. Value: $68.00

Customer reviews

Rating 4.6 out of 5 stars with 2304 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 2,304 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best affordable Bluetooth headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are very affordable and easily connects to any device. The sound quality is good and it's made with quality materials. This will definitely last you for a while if taken care of.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sham, Great! You definitely made the right choice. We're delighted you are enjoying all the improvements we made on these headphones. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality on these headphones are great. The only complaint that I have is the size of thr headphones-if your head is even a little large, they will be tight.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Air time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These head phones are a much cheaper price compared to the beats. Sound just as good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cute color, not the most functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty color. Doesn't get small enough for my small head. Doesn't cover entire ear and sits on ear instead so not the most comfortable if you have a lot of earrings. Had some trouble with turning on/off the bluetooth connection. Worth it for the price though.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your honest feedback, FelS!

      We’re glad you like the color and value of the WH-CH520. We are sorry to hear about the fit issues and the trouble with the Bluetooth connection. Since these are an "on-ear" design, we appreciate you mentioning how they feel with earrings, as that is very helpful for other users.

      If you continue to have trouble with the Bluetooth, please reach out to us so we can help!

      Thank you for choosing Sony.

      Best regards,

      Gus, Sony North America Customer Support sony-global

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony never ceases to amaze. I was skeptical about getting these over ear type of headphones for the gym because I became so used to ear buds, but I have no regrets. Love them and will definitely buy them again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Spenster,

      Fabulous! We are truly happy to know that love your new WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for trusting Sony!

      - Romeo Sony_US

  • Rated 4 out of 5 stars

    Very good for the gym

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got them to be gym head phones, i keep them in the car just for that reason. The only thing i wish is that the noise cancellation was a little bit better. But if i wanted that I could’ve bought me $399 pair. So you get what you pay for. I give them a 8.5/10

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ace1, Thank you for the positive review! We're very pleased to hear you're enjoying your new Sony WHCH520. Please note: These headphones doesn't have a noise cancelling feature. If you're looking for a Sony headphones that has an active noise cancelling feature, please check out the Sony WH1000XM4 and WH1000XM5. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received for Christmas, very happy. It's exactly what I wanted.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DennisR,

      We couldn't be happier to hear that your new headphones were exactly what you were wishing for this holiday season. You will certainly enjoy the incredible battery life of up to 50 hours for multi-day listening, as well as the high-quality sound restoration provided by our Digital Sound Enhancement Engine (DSEE).

      Thank you for being part of the Sony family!

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones, would buy again, sounds great, no problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony WH-CH520 headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint volume and on/off buttons should be highlighted.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TimothyP,
      Thanks so much for taking the time to share your feedback with us.

      We really appreciate the suggestion about highlighting the volume and power buttons on the WH-CH520. Hearing directly from our listeners helps us understand how to make our headphones easier and more intuitive to use.

      Thanks again for being part of the Sony family.
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the expensive pair I bought for a Xmas gift can’t beleive it. Wish I knew I would have bought 2 of these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is really good, battery life last more than 5 hours for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my grandson and he loves them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarolB!
      Thanks so much for sharing that feedback with us. It is most rewarding to hear that your grandson loves his WH-CH520 headphones!

      We hope he's making good use of the features, like the customizable sound through the Sony | Sound Connect app and the handy Multipoint Connection that lets him easily switch between two devices, like a phone and a tablet.

      We appreciate your decision to go with Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I perfer these over my AirPods yes these headphones are not noise canceling which dont matter and I dont have to worry about charging it so many times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turned out Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are Great I was skeptical at first but they work Great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, MariaL!

      We are so pleased to hear that your WH-CH520 headphones are working "Great" for you! We understand that buying a new product can sometimes lead to skepticism, and we're thrilled that these headphones exceeded your expectations and delivered excellent performance.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Nice headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these in my car to connect for entertainment system in the rear seats. They are pretty good. And another good thing is we can recharge these. No need to bothered for batteries.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anil, amazing! We're glad you are enjoying our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Such great quality for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones! Not only are they affordable, but they're quality. The cool features on the app to adjust the sounds are definitely a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second pair, id buy a third

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a pair in 2023 they were great till i fell on turning them into landfill material immediately. Bought another pair the next day, same great headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DjCodemam,

      Thanks for sharing your experience with the WH-CH520 headphones!

      We're sorry to hear about your first pair, but we're truly hearted to know you loved them so much that you needed to get a second set right away. We appreciate your loyalty and are happy to hear that you're enjoying your new pair just as much.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. sony-global

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Service and Product!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones -- very comfortable. Also, the person who helped me find headphones within my price range was extremely helpful and kind. All in all a great experience and purchase. Thank you!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anna,

      Amazing! We're thrilled to know that you love our WH-CH520, and that you are satisfied with its very comfortable fit design & superb performance. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved these. He was super excited and they get the job done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little to loose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have given it 5 star but it just doesn’t fit tight enough on the head.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AthenaG,

      We are glad to hear you are otherwise satisfied with the WH-CH520 Wireless Headphones! We understand your concern regarding the fit; this model is designed for a lightweight, comfortable feel, but we appreciate your feedback that the clamping force could be tighter for a more secure fit on the head.

      Thanks for choosing Sony.

      Best regards, Eliab sony-global