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Customer reviews

Rating 4.6 out of 5 stars with 2304 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 2,304 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good set of headphones for the money. Works very well. Clear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my daughter and niece. Right out of the box quality is what you would expect from SONY. The sound is amazing, the app allow them to customize to their preferences.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LuisC, thanks for choosing and purchasing our product. Hope your daughter is enjoying her new headphones! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you choosing SONY! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Head phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy them and is good enough for me that was i looked something good at low price and it works well for me !!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves these so much that ill probably end up getting some for myself! They sound so good i thought they cost 3x as much as they do!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product for reasonable amount. Inbuilt Mic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    value for money, I will recommend this product and budget friendly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the positive review, Tamilmathan!

      We are delighted to hear that you find the WH-CH520 headphones to be value for money and budget friendly!

      It's fantastic that you are so satisfied with the quality for the price point that you would recommend this product to others.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Headphones for $$

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headphones for $40. The sound quality is good and I tge volume is pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    This purchase you cant go wrong.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best things i purchased. You will love these earphones they are comfortable to wear and they dont hurt my ears. I end up falling asleep wearing them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LoriR, Perfect! We're delighted to hear that you're enjoying the comfortable fit of your Sony WH-CH520. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Birthday gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a gift for my little sister as she as looking for something comfortable and easy to wear at home....with good sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and affordable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and connect to Bluetooth. The volume is superb when listening to music or engaging in virtual meetings! Plus, the affordable price of these headphones doesn’t hurt!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EDGY1,

      Fantastic! We're glad to hear that you like the Bluetooth, price point and comfortable design of the headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    Sony Headphone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the headphones but hate the plastic around the ear, it comes off a lot. It will go back on just takes a little time

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BJH1,
      Thanks so much for reaching out and sharing your feedback about the WH-CH520 headphones. We really appreciate you taking the time to point out the issue with the plastic coming off around the ear.

      That's definitely not the experience we want you to have, and we sincerely apologize for the inconvenience and the time you have to spend putting it back on. Your feedback about the durability and fit of that specific plastic part is really important.

      For a potential fix, you can often find replacement ear pads for the WH-CH520 online. These replacements usually come with a new, fresh plastic ring/disc, which might have a tighter fit.
      For an official replacement part, you can check with our service partner here: https://encompass.com/item/13360016/Sony/9-301-016-93/

      We're always looking for ways to improve, and honest insights like yours help us make sure our future designs are even better.

      Thanks for choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 4 out of 5 stars

    Great battery life!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my niece forba road trip. Excellent battery life! Sound is ok and ANC. But didn't expect that at this price point. Important part was not hearing her cellphone blaring snippets of videos while we drove for 8 hrs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DonC, we're glad you like the battery life and sound quality of our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! Bought it for my son’s birthday and he was so excited and grateful! Happy I made this purchase for him!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mary14,

      Thanks for the awesome review! We're so happy to hear that your son loves his new headphones and that he's enjoying his birthday gift.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    Great budget Headphone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best for the price category! It is easy to use for dual device with the app. Great option if yo don't want to pay several 100s for a premium headphone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves them ! Great birthday present ..uses them daily for her walks and rewind to her favorite music

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best friend for office calls

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this from past few weeks . Obsoletely fine. I bought this to take calls as I wont be able to sit all the time in computer. The feature which are having obsoletely suits for my work.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SandhyaS,

      That's fantastic! We are extremely pleased it suits your needs. Your assessment is spot on, these headphones were designed with people like you in mind. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    extremely satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely satisfied with the Sony WH-CH520 Wireless Headphone with Microphone in Black. The sound quality is outstanding, and the wireless connectivity works flawlessly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wonderful, wow! We're glad you like the sound quality of our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Worth a buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice bass and battery back up but only single color option is usually available.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones for my son and I tried them out to see the quality and now I’m searching for a pair of my own

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Better than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, clear for taking calls as they we purchased for a back up pair.

    I would recommend this to a friend