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Customer reviews

Rating 4.6 out of 5 stars with 2304 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 2,310 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product for the price. Don’t overpay for all tjose fancy expensive headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Headphone for conference call

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good over the ear headphone. Clear phone calls and long battery life. But may not be a good if you wear glasses while using this.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi adykang,

      Amazing! We are thrilled to know that you are enjoying the amazing call sound quality and long-lasting battery life of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony headphones were a great recommendation by the store staff. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, actually love them so much…great for school!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Allen Head Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These make the sound on my tv a lot more clear. Better than a sound bar. And I can still here my wife when she calls me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Head phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal my daughter love it not to expensive Sample and easy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not quite what I expected.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On ear, not over ear. No active sound cancellation. Sound quality good. App requires registration/subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eork great for zoom, teams, etc calls. Headphones are very good for bluetooth and noise cancelling. The microphone picks up well also.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi cwm2,

      Thanks for commenting! We are extremely pleased to hear that you are satisfied with the exceptional performance of the WH-CH520, especially when using it for meetings/calls. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these as a gift for my wife and she loves them. They are very comfortable and easy to use. Will be getting them for myself too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EdwinG,

      Fabulous! You've made a great choice! We are thrilled to know that you find our WH-CH520 Wireless Headphones perfect as a gift and that your wife loves them so much.

      With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      We are looking forward to your other purchase and thank you very much for choosing Sony!

      - Romeo Sony_US

  • Rated 4 out of 5 stars

    headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just what i needed for watching tv .... good price ... i would have liked to have a charging station rather than the USB cord

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a huge fan of Sony products but didn't like these headphones due to them causing my ears perspiring and your ears are wet within minutes of use.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ManuelO,
      Thanks so much for reaching out and for being a long-time Sony fan. We're really sorry to hear that our WH-CH520 headphones didn't work out for you and caused that discomfort.

      It sounds like a traditional over-ear or on-ear design isn't quite right for your needs. In this case, you might be interested in a different kind of audio solution that provides more ventilation. You could consider a neckband speaker, like our SRS-NS7. It rests on your shoulders and provides a personal sound experience without covering your ears, which can help a lot with heat and perspiration.

      Thanks for considering Sony products. We hope this suggestion is a helpful alternative!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying using the headphones. They are comfortable and work well. They are a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for my 84 year old mother-in-law to use when listening on her tablet. It works great and she finds it easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a Christmas gift for my step son and he loves it. According to him it’s comfortable on his ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these wireless headphones a few months back and they are the best I ever had.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony wireless headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an excellent headphone.I will only buy Sony The sound is incredible and the charge time is so fast .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only wish they folded for storage purposes. Otherwise, great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my niece .She loved it. Audio sounds good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnjuT,

      That's fantastic! We are truly heartened to learn that your niece is enjoying her new headphones. We designed the WH-CH520 to deliver High-Quality Audio, enhanced by our DSEE technology, which helps restore the detail lost in compressed music. Your niece will surely appreciate the amazing Up to 50-Hour Battery Life for long days of listening, and the convenience of the Multipoint Connection feature, allowing her to easily switch between her phone and a computer for music or online classes.

      Thank you for trusting Sony!

      Best regards,
      Dominick sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice beats. works very well makes me enjoy listening to my music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable with great sound quality. Just as good as the more expensive headphones by Sony. Easy to pair.

    I would recommend this to a friend