Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$48.00
Save $20
Comp. Value: $68.00

Customer reviews

Rating 4.6 out of 5 stars with 2313 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 2,313 reviews
  • Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product. I love this headphone. Moderate price and nice quality. The battery life is superb

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Aguene,

      Fantastic! We are extremely pleased to know that you love our WH-CH520 and that you are satisfied with its superb battery life, reasonable price and amazing quality. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    It gets the job done

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple, relatively inexpensive, and can be paired to multiple devices. Would highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gengan, We are glad that your Sony wireless headphones fit to your needs. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    headphone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great headphone love it very much great quality great sound and noise cancellation would buy it again no problem

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nads,

      That's fantastic! We are so happy to know that you love the superb performance of your new WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good value option

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality for the money. Battery life is a bit overstated, but really solid headphones for the money. Very easy to connect

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JosephH, Thank you so much for the positive feedback! We are so glad to hear that you are enjoying your new WHCH520! With the WHCH520 you can stay powered up for days! With up to 50 hours of battery life, you can listen to your favorite music without worrying about running out of charge. And, if your headphones battery is running low, a 3-minute quick-charge can give you 1.5 hours of listening time. -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Pain

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, but the sizing of the part that goes on your ear is small. It becomes uncomfortable after a while. I mainly use them for online schooling classes and i have to sit with the headphones just squeezing my ear. Because of this, i will have to buy a different brand.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for listening to my music! A name I can trust with a good reputation for quality products.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mags,

      That's fabulous! We are truly delighted to know that you are having an enjoyable listening experience with the WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you so much for your purchase and for trusting Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Headset

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great set with good audio performance. The battery last long listen for hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic battery life! Great for my travel needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought these for my kids for Christmas. This was the best gift!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShondaW,

      Thanks for your wonderful review! We're delighted to know the WH-CH520 headphones were the best gift for your kids last Christmas, and that they'll continue to enjoy their excellent sound quality next Christmas!

      Thanks for choosing Sony.

      Sincerely,
      Jenn | Sony Social Media Team. sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality with fair price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and sound quality is good, price is fair too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Calidad y precio

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buen sonido, perfecta combinación entre calidad y precio

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones r good but very fragile but good for price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good. I wear when working out and it is not the best for sweating, but can definitely hold up. I like them and will be keeping

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AGreen,

      Fantastic! We are thrilled to know that you like the incredible sound quality, reasonable price, and superb performance of the WH-CH520 Wireless Headphones. We greatly appreciate your feedback with the design of the unit. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound quality I’ve had in a pair of headphones for the longest period of time #toplife

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony headphone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works very good. Battery stays for a long time and for a really good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    headphones

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    need just a little improvement on the ear pace that brakes

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GearyB,

      Thanks for the 5-star rating and for sharing your feedback on the WH-CH520 headphones. We're glad to hear that you rate them highly, but we're also sorry about the issue you've experienced with the earpiece.

      Product durability is very important to us, and your feedback helps us to continue improving our designs. If you are experiencing a product issue, we recommend reaching out to our support team directly. They can provide troubleshooting steps and help with warranty options. You can find their contact information here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team.






      We're sorry to hear about the issue you've experienced with the earpiece. Product durability is very important to us, and your feedback helps us to continue improving our designs. sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and sound quality. Easy blue tooth pairing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    SONY THE WAY TO GO

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FOR SCHOOL IS PERFECT FOR KIDS TOO IS NOT TO LOUD BUT GOOD QUALITY SOUND

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headphones, best for teens or kids for schools

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great for music. No great for calls

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great. Mic quality is terrible do not recommed for this reason. Battery life is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Adam450,

      While we are glad to know your satisfaction with the exceptional sound quality and long-lasting battery life of the WH-CH520, we are really sorry if you are experiencing an issue with its microphone. This is certainly not the experience we were hoping you would have. If you haven't yet, let's try to isolate and fix the problem by following the troubleshooting steps on this help guide link:
      Cannot hear the other person or the call volume is low during calls/The other person cannot hear you or their call volume is low during calls. - https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000777007.html

      I hope this helps.

      Should you need more information/technical assistance, please feel free to message us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      We value you, and thank you so much for choosing Sony.

      Best regards,

      Romeo
      Sony Social Support Sony_US