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Customer reviews

Rating 4.6 out of 5 stars with 2313 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 2,313 reviews
  • Rated 5 out of 5 stars

    They work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid likes them. And thats what matters. They work.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Great for gym!

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for gym as i didnt waanna spend much, work great and have long lasting battery!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cuzzy,

      That's fantastic! We are extremely pleased it suits your needs. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 3 out of 5 stars

    Tan TV headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These can only be used if I connect through my fire TV every time I want to use them but then no one else can hear the TV unless I disconnect them from the TV each time. I wanted them because I am hard of hearing so everyone else in the room can hear the TV at a normal volume

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SallyW,

      Thank you for reaching out. We're sorry to hear about the trouble you're having with your WH-CH520 headphones and your Fire TV. It sounds like the headphones are staying connected to the TV even after you turn them off, which is preventing others from hearing the audio.

      To fix this, you may need to manually disconnect the headphones from the Fire TV's Bluetooth settings after each use. A good tip is to go into the TV's Bluetooth menu and "Forget" the device. Then, reconnect them only when you need them. This should prevent the TV from automatically connecting to them every time.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Makes a good gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too bulky, smooth audio and covers background noise

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VirS, Thank you for the perfect rating! We're pleased to hear you like the sleek design, smooth audio experience and excellent passive noise isolation of your Sony WHCH520. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise reduction! Loved it! Would buy again!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gym Buddy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for some gym headphones and these are perfect, and affordable!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, CrisolC,

      Thanks for the great review! We are very glad to hear how much you are enjoying your Sony Headphones! It is great to hear how they met your needs effectively Do not forget to download the Sony Sound Connect app to enhance the experience!

      Thanks for choosing Sony, have a wonderful day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Excellent for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent 10/10 for the price$———————————————————-

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ACPTBCKK,

      Fantastic! We are truly happy to know your satisfaction with the superb performance of our WH-CH520 for its price. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and sound. Love the style and look as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LupitaBonito,

      Fantastic! We are so happy to know your satisfaction with the amazing sound quality and stylish design of the WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love them work great sound great work great with my phone

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Uwsp46,

      That's fantastic! We are very happy to know that you love the amazing sound quality and superb performance of the WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you for sharing your awesome experience with the WH-CH520 and for choosing Sony!

      - Romeo Sony_US

  • Rated 4 out of 5 stars

    Sony head phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good connects to my phone as soon as I turn them on , and are very loud.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the positive feedback, AniyahD! We're glad that you are impressed with the connectivity and yes, they can be as loud as you want. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for the perfect star review and for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality. I would recommend this to anyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SouvenirT,

      Amazing! We are so happy to know your satisfaction with the amazing sound quality of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for recommending our WH-CH520 and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light headphones Sounds great Perfect size & affordable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there,

      Amazing! We are so happy to know your satisfaction with the incredible sound quality, very lightweight design, size, and reasonable price of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for the the price!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is good for the price and has good noise isolation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product. Good Price! Love using this to listen to my books.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality for the price! Also I like the color!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Armando,

      Thanks for commenting! You've made a great choice! We are extremely pleased to know that it suits your needs. We are also delighted to hear that you like the color of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    User

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product I love Sony have been using it for years

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JasminderS,

      Amazing! We are so happy to know your satisfaction with the superb performance of the WH-CH520. We are also delighted to hear that you love our products. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank very much for your purchase and trusting Sony!

      - Romeo Sony_US

  • Rated 4 out of 5 stars

    GREAT

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for the gym!! Connecting to Bluetooth easy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    perfect headphones for my teen!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice price. awesome sound, perfect headphones, not too bulky

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi momcleaner, Thank you for the great review! We're thrilled you like the awesome sound quality and lightweight design of your Sony WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Bluetooth headphone s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, excellent product sounds good no complaints!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nate, We are happy that you like your new Sony wireless headphones. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left side of my headphones came off. The cushioning part came off unfortunately and I haven’t had these that long. But the sound quality was amazing

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello User152268,

      Thank you for considering Sony products.

      We’re honored to hear that you appreciated the sound quality of your WHCH520 headphones, though we are truly sorry to learn about the cushioning on the left side coming off so soon. We understand how disappointing this must be, especially with a product you haven’t had long. We recommend checking online for a local electronic repair center that might help restore your headphones. If you’re interested in exploring our latest products, please visit our website at https://electronics.sony.com/ where you’ll find our current lineup with the newest technology.

      Best regards,
      -Fred Sony_US