Customer Ratings & Reviews
- Model:
- WHCH520/B
- SKU:
- 10187853
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Wireless bluetooth headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good purchase and pleased. My first wireless bluetooth headphones.
I would recommend this to a friendHeadphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always use these. I had some before, but I lost them, but they are a good product seriously
I would recommend this to a friend- Pros mentioned:Battery life
Ok product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good overall product. But not very loud! I work in a loud warehouse setting and work out a lot and it blocks neither the loud machines at work or the loud public gym. But the battery lasts long, they connect great and automatically and they fit comfortably.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WhitneyT,
Thanks for commenting. We are thrilled to know your satisfaction with the long-lasting battery life, Stable Bluetooth connectivity, and very comfortable fit design of the WH-CH520. We truly appreciate your feedback with its loudness/volume. The loudness as well as the sound quality of these headphones usually differs from the source's signal and content that is playing. To ensure that you are getting the most out of your headphones, please make sure you have downloaded the Sony Headphones Connect app. There you will find all sorts of tools like an equalizer to fine-tune your WH-CH520 and maximize its volume to your liking.
I hope this helps.
With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you so much for your purchase and for choosing Sony!
Romeo
- Pros mentioned:Sound quality
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.5* noise block for sensory overload situation 5***
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TammyM,
Thanks for purchasing our WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you for choosing Sony!
- Romeo
Headphone's
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product would recommend. Used it extensively
I would recommend this to a friendChristmas gift for my granddaughter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My granddaughter loves them. She is a little young for air pods.
I would recommend this to a friend- Pros mentioned:Sound quality
Pretty good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound not enough bass would only use for movies.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TiffanyC, Thank you for the feedback on your experience with your WH-CH520. While we're glad you like the great sound quality, we regret to hear that the bass level did not live up to your expectations. If the sound or bass is still low even after adjusting the volume on the connected device, adjust the volume with the “Sony | Headphones Connect” app. Please refer to this link for more details: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776844.html
With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! -Sam
Do the job, and hassle free pickup from best buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered a similar item from another big box store. Order was unable to be filled and they wanted to ship. I needed it now. Found these, ordered online for pickup close by with no hassle. They work great for normal use. Mic is not so great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi paulb,
That's amazing! We are thrilled to know your satisfaction with the superb performance of the WH-CH520 Wireless Headphones. We are also delighted to hear that you had a great shopping experience with Best Buy.
With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Good for kids
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are good for kids, but it is too small if they are used for adult
I would recommend this to a friendIt work!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as described. Could have simpler connections.
I would recommend this to a friendSony - WH-CH520 Wireless Headphone with Microphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great to purchase allways great item to have greatest
I would recommend this to a friend- Pros mentioned:Sound quality
Product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good but they break easily We returned and got a new one but it broke also a week later..
No, I would not recommend this to a friend Not for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give this a zero, I would, I believe that these were used not even refurbished because they were coming and somebody else’s name. I couldn’t clear that out. These didn’t last very long. They didn’t stay connected to the Bluetooth. I was connecting them to simply put I understand that a lot of people had really good reviews on these, which is why I purchased them, but my experience was not such. It was a very bad experience. I would never purchase a brand again. My granddaughter loves Bose and if I were to buy a headset in the future, that’s what I would purchase was a Bose and another thing the price that I got the Sony for were extremely cheap at the time on sale I think or clearance I can’t remember it was a year ago. I don’t believe I would’ve purchased some. Otherwise I wish I hadn’t because I wound up throwing them away and because they were storing information, I literally tore the wires off toward the ear pads right off cut the wire so that if somebody were to find them in the trash, they could never use them. I hope that this review helps and please understand this is an honest review. I did not even have these headphones for a month before I destroyed them and threw them away
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi CHELL,
Thanks for reaching out and sharing your experience with the WH-CH520 headphones. We're really sorry to hear about all the trouble you had. It sounds like a truly frustrating situation and we completely understand why you're so upset.
We want to sincerely apologize for the issues you faced. That's definitely not the quality we aim for and it's disappointing to hear that your experience didn't match the positive reviews you saw.
We take your feedback seriously and what you've shared about the headphones not working as they should is very helpful for us. It's clear that your experience was a bad one and we're sorry that you've been turned off from our brand. We appreciate you taking the time to let us know what happened.
We know you've already moved on, but if you ever change your mind and would like to give us another chance in the future, we'd appreciate it.
Thank you for considering Sony products and for letting us know about your experience.
Sincerely,
Estefany
Headphones for college student
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the money; purchased for my granddaughter's first college year so she can do work in her dorm room.
I would recommend this to a friendgood quality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.omg i love this product. Nothing to compare. And the price is just too good
I would recommend this to a friendExcellent sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product in this price. Speaker quality is wonderful. Bluetooth connection still quality full as I am using more than a month.
I would recommend this to a friendSony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not expensive. Does not stay on your head while moving around. Initially the sound was loud but gradually became lower in volume and will not change back. Average at best.
No, I would not recommend this to a friendNice
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves this headphone. Price is reasonable. Recommend to families and friends.
I would recommend this to a friendGreat inexpensive headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great simple headphones. These were for my 9 year old and greatly do the trick without the suoer high cost.
I would recommend this to a friendExcellent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality headset. Easy to use and convenient.
I would recommend this to a friend