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Customer Ratings & Reviews

$48.00
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Comp. Value: $68.00

Customer reviews

Rating 4.6 out of 5 stars with 2314 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 2,313 reviews
  • Rated 4 out of 5 stars

    It's a great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works like it should, I just wish it was bigger so it could fit around the ear, not just pressed against it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mow Man

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I'm glad I purchased and would recommend them. The price was good. Could not ask for anything more for the money. Thanks Best Buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mowman,

      Amazing! We are extremely pleased to hear your satisfaction with the exceptional performance and reasonable price of the WH-CH520 Wireless Headphones. We greatly appreciate your recommendation!

      With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 3 out of 5 stars

    Price reflects Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price but doesn't stay connected to the device longterm. I'd recommend if you're not super techy. If you just want something to listen to music here and there.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your feedback on the WH-CH520, KenyaC! We appreciate your comment about the product being good for the price.

      Regarding your concern about the connection stability, it might be helpful to ensure that both the firmware of the WH-CH520 and the “Sony | Headphones Connect” app are updated to the latest versions.

      To enhance the Bluetooth connection stability, make sure your headset is fully charged, keep the devices within a close range with no large obstacles or electronic interference and ensure that the headset is paired correctly through the app.
      https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000777246.html

      We value your recommendation for users who are looking for a simple device primarily for listening to music occasionally. If you encounter any further issues or have more questions, feel free to visit our support page for additional guidance.
      Thanks for choosing Sony!
      Gus Sony_US

  • Rated 5 out of 5 stars

    Fantastic sound for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well as intended! Hooked them up to my bluetooth tv

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok. Not exactly what I was expecting. Would work for just listening o music but not noise canceling.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TyreyeM,

      Thank you for sharing your feedback with us. While we're glad the WH-CH520 is working well for your music, we would like to clarify that this specific model is not equipped with Noise Canceling technology. We aim to be as transparent as possible in our product specifications to help our customers find the right fit.

      If Noise Canceling is a must-have feature for you, we highly recommend looking into the Sony WH-CH720N, which offers active noise cancellation while maintaining a similar lightweight design. We appreciate your support!

      Thank you for considering Sony!

      Regards,
      Dominick sony-global

  • Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good headphones for their price. Not completely sound proof but does the job. Ears get sore after about an hour of use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MiaT,

      Thank you for the purchase! We're glad to hear that you like the price point of the headphones. These headphones features an adjustable slider (left and right) to ensure comfortable fit for long period of time. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sony WH-CH520 wireless headphone Black

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good but it has a hard time finding or connecting to Bluetooth connections.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Reconsider these head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found it challenging to set these headphones up and understand how to keep them charged. I prefer wired headphones

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Wireless Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife doesn't like them because I can't hear when I am wearing them with computer, lol I like them ver much.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JaniceG,

      Awesome! We are thrilled to know that you like your WH-CH520 so much! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Great headphone wirless

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Speaker bought these for my young pre-teen daughter.She love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blutooth headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually worth the money. I haven’t had any issue with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it in a deal. Got it to give as a gift. Work fine

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worth the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it’s not bad. I haven’t had a chance to really test them out while cutting grass yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony - WH-CH520 Wireless Headphone with Microphone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony - WH-CH520 Wireless Headphone with Microphone - Black is a good product. 100% recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones work great. And for the price it’s well worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a nice pair of headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected with no major issues the first time but very recently it disconnected from the source and could not be found via T.V. and computer for several hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. Does everything advertised. Does everything I want it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Too small for grown ups.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, but the fit is too small and uncomfortable for an adult. I returned them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift for teenagers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing !!!! I got it as a gift for my nephew and he loves it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just a maybe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually love anything Sony, but these headphones are tight fitting and a pain to use, that is, turning them on to use for phone and turning off so that I can hear sounds directly off my iPhone. Decent price though, but I will be looking for something easier to use.

    No, I would not recommend this to a friend