Customer Ratings & Reviews
- Model:
- WHCH520/B
- SKU:
- 10736432
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Worth for the Price!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound clarity for music and calls is extermely good. But i wish the headphones caps should be made more comfortable. For long hours of use the headphones caps material creates discomfort to use. One can buy these if the usage is minimal like for one or one and half hour.
No, I would not recommend this to a friendExcellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product....!!!!!!!!!! I love it...!!!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Macbook,
Thank you so much for such a great review! We're really glad you love your new headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for choosing Sony! - Kris
Average headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones worked as average. Not the best quality out there.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there,
Thanks for commenting. We greatly appreciate your input with the quality of the WH-CH520. If you haven't yet, to ensure you are getting the most out of your headphones, please make sure you have downloaded the Sony Headphones Connect app. There you will find all sorts of tools like an equalizer to fine-tune your WH-CH520 and maximize its volume to your liking.
ref: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776844.html?search=equalizer
With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Great for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Head phones get a little uncomfortable after a while
I would recommend this to a friendAfordable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bougth it for my 11 yo dougther she has been using them non stop.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LeopoldoM,
That's fantastic! We are truly delighted to know that your daughter is having an enjoyable listening experience with these headphones. With the WH-CH520 headphones, she will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of the day.
Thank you very much for your purchase and for choosing the best brand, Sony!
- Romeo
Complicated
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good audio but complicated to set up. Difficult to transfer to a new device-pairing requires instructions. There are 2 apps needed to execute set up. There’s no indicator light to know when the unit is on or off. I wish that I checked reviews over brand rep.
No, I would not recommend this to a friendRealistic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average at best. But you are getting what you payed for
No, I would not recommend this to a friendSony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely satisfied with these headphones. Just what I wanted
I would recommend this to a friendBrand response from SonyListens
Posted .Perfect, Packerfan762! we're glad you like the battery and sound quality of our product. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! -Craig
Disappointing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They broke of the the hinge literally has not even been a year. They have good battery life.
No, I would not recommend this to a friendMehhh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You paid what you get. Cheap quality I didn’t like them
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, Ileana.
We are truly sorry to hear that the WH-CH520 headphones did not meet your expectations and that you were disappointed with the perceived quality. We understand your concern, and we sincerely apologize that this product did not satisfy your needs.
We strive to offer a balance of quality, features, and affordability across our range, and we regret that we missed the mark for you on the quality of this particular model.
We value all customer input, and we will share your comments regarding the quality with our product development teams as we continuously work to improve our offerings.
Thank you for choosing Sony.
Best regards, Gus, Sony Social Media Team
Good sound
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are in budget this headphone will work…………..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Coco, we're glad you like the sound quality of our product. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for choosing Sony! ~Earl
DONT BUY NOT LOUD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not loud at all, not worth the price, I returned them immediately
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello KiaraS,
Thank you for considering Sony products.
We sincerely apologize for any inconvenience caused by the pricing and sound quality of the WH-CH520, which prompted you to return the product.
This is certainly not up to the quality standards we strive for, and we appreciate you taking the time to share your feedback. Rest assured, we will forward your comments to our dedicated Sony team for their review as we continue to work diligently to improve our products.
Best regards,
-Fred
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not that good of a fit for my head. Didnt sound that good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SusanG, thanks for choosing and purchasing our product! We understand your feedback regarding the sound quality of your SONY unit. Please follow this link when isolating sound quality issue:
https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776831.html?search=sound%20quality
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you choosing SONY! ~Earl
CB
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Happy with the performance of these headphones
I would recommend this to a friendBrand response from SonyListens
Posted .That's fabulous, CharlesB!
We are extremely pleased to know that you are very happy with the amazing performance of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Sony headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality was terrible. Return them to the store for Credit.
No, I would not recommend this to a friendnot worrh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.don’t really like they don’t sit on your ear comfy
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, BrazjonR.
We are truly sorry to hear that the WH-CH520 headphones are not sitting comfortably on your ears. We understand that comfort is essential for an enjoyable listening experience, and we sincerely apologize that the fit did not meet your expectations.
We value this input as comfort is a critical design factor, and we will share your comments regarding the fit of the WH-CH520 with our product development team.
Thank you for bringing this to our attention and for choosing Sony.
Best regards, Gus, Sony Social Media Team
Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality if they just fit my head alil better
I would recommend this to a friendSony headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not toally impressed with the quality of the device as the lcharging lights stop showing barely 2weeks after purchase. Would have returned it but for the fact i was outside the country
No, I would not recommend this to a friendnot bad
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good headphones there is no noise cancellation though
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Louiemartini, we're glad you like our product. We understand your feedback regarding the noise canceling feature. Unfortunately, this WHCH520 does not have noise canceling feature. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! ~Earl
Sony Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are Sony fans so we are pleased with this purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VeeGee,
That's amazing! We so happy to know that you are well-pleased with the superb performance of the WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for being one of Sony's fans!
- Romeo