Customer Ratings & Reviews
- Model:
- WHCH520/B
- SKU:
- 10736432
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort
Do not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable headphones but they stopped charging after 6 months of light use.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi NataP,
We're truly sorry to hear that your headphones are not charging. We're here to help and would be happy to provide some troubleshooting steps to get this resolved.
1. Try different charging cables and adapters, just in case it’s a cable issue.
2. Make sure the charging port on your headphones is clean and free from dust or lint.
3. Plug your headphones into a different USB port or wall outlet to rule out power source problems.
4. Try to perform a reset on the headphones. Connect the headset to an AC outlet and then press the (volume +) button and the (volume –) button simultaneously. The headset will be reset.
Find detailed instructions here: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000783324.html
If none of that works, our support team is here for you. Just reach out and they’ll take care of it. You can locate the information on the following link: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000783324.html
Thanks for considering Sony and for letting us know about this issue.
Sincerely,
Estefany
Worth for the Price!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound clarity for music and calls is extermely good. But i wish the headphones caps should be made more comfortable. For long hours of use the headphones caps material creates discomfort to use. One can buy these if the usage is minimal like for one or one and half hour.
No, I would not recommend this to a friendAverage headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones worked as average. Not the best quality out there.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there,
Thanks for commenting. We greatly appreciate your input with the quality of the WH-CH520. If you haven't yet, to ensure you are getting the most out of your headphones, please make sure you have downloaded the Sony Headphones Connect app. There you will find all sorts of tools like an equalizer to fine-tune your WH-CH520 and maximize its volume to your liking.
ref: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776844.html?search=equalizer
With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Afordable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bougth it for my 11 yo dougther she has been using them non stop.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LeopoldoM,
That's fantastic! We are truly delighted to know that your daughter is having an enjoyable listening experience with these headphones. With the WH-CH520 headphones, she will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of the day.
Thank you very much for your purchase and for choosing the best brand, Sony!
- Romeo
Great for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Head phones get a little uncomfortable after a while
I would recommend this to a friendRealistic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average at best. But you are getting what you payed for
No, I would not recommend this to a friendSony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely satisfied with these headphones. Just what I wanted
I would recommend this to a friendBrand response from SonyListens
Posted .Perfect, Packerfan762! we're glad you like the battery and sound quality of our product. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! -Craig
Good sound
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are in budget this headphone will work…………..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Coco, we're glad you like the sound quality of our product. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for choosing Sony! ~Earl
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not that good of a fit for my head. Didnt sound that good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SusanG, thanks for choosing and purchasing our product! We understand your feedback regarding the sound quality of your SONY unit. Please follow this link when isolating sound quality issue:
https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776831.html?search=sound%20quality
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you choosing SONY! ~Earl
Sucky headphones, no display options, bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly sony did us all dirty with this. For the brand and price id expect more than it feeling like a pair of gas station headphones. Not to mention there’s no displays in store. Imagine my shock and disappointment at this pickup order.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi user944395,
Thanks for taking the time to share your thoughts with us. We're really sorry to hear that the WH-CH520 headphones didn't live up to what you expected.
Your experience matters to us and we truly appreciate you letting us know where we can do better.
We appreciate you giving Sony a chance with this product.
Sincerely,
Estefany
CB
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Happy with the performance of these headphones
I would recommend this to a friendBrand response from SonyListens
Posted .That's fabulous, CharlesB!
We are extremely pleased to know that you are very happy with the amazing performance of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality if they just fit my head alil better
I would recommend this to a friend- Pros mentioned:Battery life
Disappointing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They broke of the the hinge literally has not even been a year. They have good battery life.
No, I would not recommend this to a friend not bad
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good headphones there is no noise cancellation though
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Louiemartini, we're glad you like our product. We understand your feedback regarding the noise canceling feature. Unfortunately, this WHCH520 does not have noise canceling feature. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! ~Earl
Sony Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are Sony fans so we are pleased with this purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VeeGee,
That's amazing! We so happy to know that you are well-pleased with the superb performance of the WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for being one of Sony's fans!
- Romeo
Sony headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not toally impressed with the quality of the device as the lcharging lights stop showing barely 2weeks after purchase. Would have returned it but for the fact i was outside the country
No, I would not recommend this to a friendheadphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound of this headphone is bad, even when you increase the volume to the highest it could be
No, I would not recommend this to a friend- Cons mentioned:Volume
Not a good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its not comfortable at all and the volume is not clear
No, I would not recommend this to a friend Lasts only four months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the headphones in April 2023 and they are no longer working in August 2023. They connect, but there is no sound coming from either earpiece.
No, I would not recommend this to a friendMediocre at best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst part about this item is the app. Next to worthless, difficult to use what little is available. The headphones: not particularly comfortable. Sound is just ok. Disappointing for a Sony product.
No, I would not recommend this to a friend