Customer Ratings & Reviews
- Model:
- WHCH520/B
- SKU:
- 10736432
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort, Connectivity, Sound quality
Buy warranty with these!!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are really nice and connect easily, have great sound and feel very comfortable. Purchased these November 2024 on black Friday and have been using them daily through February 2026 and they suddenly stopped working. It's a shame, because they still look brand new and were working like new, but I guess I cannot complain for what I paid for them. Just wish Sony brand lasted longer. FYI...2 or 3 year warranty is a great idea if buying these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Rlj78259,
Thank you for considering Sony products.
We apologize for the inconvenience you’ve experienced with your WH-CH520 headphones. We’re glad to hear you enjoyed their sound quality and comfort, but we understand how frustrating it is for them to stop working unexpectedly.
To help resolve this, we encourage you to contact our support team. They can gather more details about your issue and guide you through troubleshooting steps to see if the problem can be fixed. Your feedback about warranty options is appreciated and will be passed along for consideration.
You may access our full suite of support resources and contact channels here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Best regards,
-Fred
- Pros mentioned:Battery life, Sound quality
Wireless headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, battery life up to 14-15 hours. Easy to connect and sound feels good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AmishaP,
Thank you for choosing Sony!
We’re excited to hear that you are enjoying the impressive sound quality and effortless connectivity of your WH-CH520 headphones. It is wonderful to know the long-lasting battery life is supporting your daily listening. We take pride in creating lightweight designs that provide a comfortable feel for hours on end, and your positive feedback truly validates those efforts.
Since you appreciate high-quality audio and reliable performance, you might enjoy exploring our latest innovations, such as the WH-ULT900N with integrated noise canceling or our premium WH-1000XM6 flagship model. You can view our full range of top-rated models here: https://electronics.sony.com/audio/headphones/c/all-headphones
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Great Sound and Comfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The design is sleak and comfortable. The sound is great and aligns with the affordability of the product.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, user837596!
We are absolutely thrilled to hear that the WH-CH520 is hitting that "sweet spot" of sleek design, comfort, and great sound quality. We designed these specifically to offer a premium Sony listening experience that remains accessible and affordable, so hearing that they align perfectly with your expectations is wonderful.
Thank you for choosing Sony and for sharing your experience!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Battery life, Comfort, Sound quality
Rock on!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality sound while being safe for kids. Fits well, holds a charge, and my kids haven't broken them yet.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexF,
Fabulous! We are extremely pleased to hear your satisfaction with the amazing sound, very comfortable fit, long-lasting battery life, and well-built design of our WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Battery life, Sound quality, Weight
Good buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and ANC. Light to wear for long periods with long battery life. Terrific buy for the $.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Best value
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a Sony what would you expect. Best value. Great quality. Long lasting battery. Have 3 sets of them .
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, ClaudioG!
It’s incredible to hear that you’ve enjoyed the WH-CH520 enough to own three sets. We’re especially proud of that 50-hour battery life, and we’re glad it’s delivering the long-lasting value and quality you expect from us.
Thank you for being such a loyal part of the Sony family!
Best regards,
Gus,
Sony Social Media Team
- Pros mentioned:Battery life, Connectivity, Sound quality
Sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones for the price, battery lasts long between charging. Stays connected far from your phone. Bass and overall sound quality is good for a budget headphone, but don’t expect to be wowed.
I would recommend this to a friend - Pros mentioned:Connectivity, Sound quality
Quality Product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Maybe its the brand of Sony or the care that Best Buy takes in their products but these headphones are top teir. Maybe pricey for some people that don't have 100$ to drop then possibly wait for a sale or even try to use ZIP. Either way good product, sound is clear and the bluetooth connectivity doesn't get lost, the feel is great of the device itself and can be adjusted.
I would recommend this to a friendBrand response from SonyListens
Posted .HI FatherE,
We're so happy to hear that you're enjoying the WH-CH520 headphones and that the sound and Bluetooth connectivity are living up to your expectations. We work hard to create quality products, and your comments are a great confirmation that we're on the right track.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality
Great sound quality!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sound of these! It’s crisp and clear. I use them in the gym and have no issues with the sound quality. They fit nice and comfortably on my ears!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, NikkiP!
We are thrilled to hear you love the "crisp and clear" sound of your new headphones. Knowing they stay comfortable while you’re on the move at the gym is exactly what we like to hear.
Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality, Weight
Ballin' on a budget
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are light weight and snug on the ears. No issues with sound quality. Great price for a great brand!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi musictomyears,
Fantastic! We are so happy to know your satisfaction with the very light weight & comfortable design, exceptional sound quality, and reasonable price of the WHCH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Battery life, Sound quality, Weight
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for some new workout headphones and couldn’t believe the price they were so I ran and picked them up. Solid sound quality, not heavy at all, long lasting battery, well worth the price and I recommend.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
SONY HEADPHONES
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SONY headphones are always the best. These headphones deserve a full 5-star rating, delivering excellent sound, comfort, and features that go well beyond expectations for their price!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Muchacha,
Thank you for choosing Sony!
We couldn't be happier to hear that the WHCH520 headphones have impressed you with their sound quality, comfort, and features. Your kind words truly motivate us to continue delivering products that bring great value and enjoyment. We're grateful for your support and delighted to know these headphones have enhanced your listening experience.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Not bad for the price!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, excellent fit around my hearing aids. Cushion around ears have held up nice, that’s always a plus. Consider the price was very reasonable. Not a perfect five since the headband can be an issue. It’s slipping or pulling your hair out. Quick fix to leave it lose and use bobbin pins.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RosieB,
Thank you for choosing Sony!
We're elated to hear that you appreciate the sound quality and fit of the WHCH520 headphones, especially around your hearing aids. Thank you for your valuable feedback and practical tip regarding the headband. We apologize for any inconvenience it may have caused and truly appreciate you sharing your experience with us.
Best regards,
-Fred
- Pros mentioned:Battery life, Connectivity, Sound quality
Great headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my daughter to use for school. Very good quality. They look expensive but actually they were very affordable. My daughter is able to connect and use with no problems. The battery life is great. I feel like we are not constantly charging.
I would recommend this to a friend - Pros mentioned:Battery life, Comfort
The Best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best pair of wireless headphones! I loved my pair so much I purchased some for my mother and she loves them to! The battery life on these things is unbelievable, the material is comfortable on the ears and doesn't peel at all. Great to work out in if you like to be hands free with no cords when you exercise!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Miyah,
Thanks for the fantastic review! We're absolutely thrilled to hear that you not only love your WH-CH520 headphones but also that they've made such a great gift for your mother. We're proud of the battery life, and it's fantastic to know the comfortable, durable design is working so well for your workouts. Thanks for choosing Sony and for sharing this amazing feedback!
Regards,
Dominick
- Pros mentioned:Comfort, Connectivity
LOVE THEM!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable on the ears, easy connection to phones and laptop. I bought two , one for me and one for my teenage daughter. We both love them. Definitely recommend!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Palestine48!
It is fantastic to know that both you and your daughter are loving your new WH-CH520 headphones. We're glad they feel great on your ears and that switching between your phone and laptop has been a breeze.
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Nice headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quaily is good. They are comfortable to wear. The only complain is the microphone picks up quite a bit of background noise. But other than that definitely worth the price if you are look for a everyday functional headset for a good price.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
they have become my main headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality, they are so light I can wear them for hours. I purchased these just to have some light headphones to use while reading but the sound quality of these make them my main headphones for everything
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bloom,
We are really happy to hear that your WHCH520 have transitioned from a reading accessory to your primary pair for everything. It is fantastic that the lightweight design provides the comfort you need for hours of use without compromising on the sound quality you enjoy.
Thank you for choosing Sony to be part of your daily listening.
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Unbelievable - what a great product at this price?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing comfort, great sound, readonable price. Perfect for Zoom, Netflix, YouTube. Excellent idea for Christmas gift. Bought multiple of them for home, office, school, church.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BillyK,
Thank you so much for your feedback on the WH-CH520 headphones!
It's a truly pleasure to hear that you find them comfortable, that the sound is great and that you've found them perfect for everything.
The WH-CH520 headphones offer a great blend of performance and value, with up to 50 hours of battery life and multipoint connection, which lets you quickly switch between devices like your PC and smartphone; making them ideal for use across your home, office and school.
We appreciate your decision to go with Sony!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Amazing headphone
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have become my go-to choice for both everyday use and travel. They combine outstanding sound quality, advanced noise-canceling technology, and a comfortable design, making them well worth the investment. Thighly recommend these headphones to anyone in search of a premium audio
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SILENNYT!
We are immensely pleased to hear that the WH-CH520 headphones have become your go-to choice.
Their long-lasting battery, lightweight design and clear, powerful sound make them a great fit for both daily use and travel.
Thank you for choosing Sony!
Best regards,
Estefany