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Customer reviews

Rating 4.6 out of 5 stars with 2340 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 2,340 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony deals

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't get any better for the price,they sound great and works excellent on my phone

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Celly,

      Thank you for choosing Sony!

      We're excited to hear that the WH-CH520 headphones deliver great sound quality and work seamlessly with your phone, all while offering excellent value. Your positive feedback inspires us to keep providing products that enhance everyday experiences.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Comfort
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Comfortable budget headphones

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are nice for a pair of entry level headphones. Keep in mind that they are not noise canceling or anything like that. When listening at medium to lower volume levels you can hear sounds around you. I could hear my wife talking to me at lower volume levels without too much trouble. I did like that you can easily pair them to multiple devices. I had them paired to my iPhone and then paired them with my iPad without any trouble. Making calls with them worked fine. I could hear the other person just fine and they told me that the audio from them was ok. Not as good as the iPhone microphone, but not too bad. I logged into the Sony headphone app and there are a couple of nice features when doing that. The thing I liked best was the ability to use an equalizer. There are a bunch of built in profiles and there are a couple that you can set up yourself. If you are going to be wearing them for long periods of time, I found that they were very comfortable. They don't press on my ears too hard and they are not very heavy. So I was able to wear them for extended periods of time without any trouble, If you are looking for a budget pair of headphones, I would highly recommend these.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi tyeske, Awesome! We are so glad to hear that you are happy with your new WHCH520! A listening experience just for you! Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you so much for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    sony headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    entering the shipping details was so easy and significant, the shipping was extremely fast and the quality of these headphones is amazing! definitely recommended. really enjoy the comfortability and sound quality on these Sony headphones plus the battery life is so good!really satisfied!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user236071,
      That is awesome! Thank you for your purchase and for sharing your experience and your satisfaction with the product. We're very happy that the unit was shipped to you with no problem. This brings us joy knowing that you enjoyed using your new Sony WHCH520 headphone for its comfort, sound quality and battery life. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Affordable and works well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They definitely serve their purpose and work well. They stay in place and work well in quieter environments. They don't block out much outside noise, so it gets a bit harder to hear if you're walking around in the city when it's busy. Good buy if you're looking for something that works and is still adorable. Sound quality seemed fine to me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user965723, we're glad you like the looks and sound quality of our product! We understand your feedback regarding noise canceling of your SONY unit. This headset does not support noise canceling feature. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Connectivity
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Best Suited for Voice, Not Music

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are no-frills, on-ear Bluetooth headphones. They come with a short USB C cable suitable for plugging into a PC or laptop to charge them. Although they say for iPhone and iPad, I was able to pair them with my Windows laptop, Android phone, and non-apple watch with no problems. The controls are simply an on/off/pair/answer button, sandwiched in between volume up/down buttons. Press the on/off button once to turn on/off/answer a call or press and hold to pair. It beeps when turning on/off, gives a message about battery level when turning on, and announces "pairing" when the button is held. I found it very easy to operate, change pairing to different devices, and answer calls. For what they're designed to do they worked well. As for audio quality, that is a different story. These headphones are okay for voice, but I would not buy them for listening to music, they lack depth. But oddly, they weren't bad for gaming on the game I like to play, which surprised me. Since I didn't like them for music, I didn't think I would like them for gaming, but they performed okay. Bottom line is I think these are good budget phones best suited for something like Zoom calls or phone calls. If you want dynamic sound with depth for music listening, get something more expensive.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi uicc676,

      Thanks for commenting. We are thrilled to know your satisfaction with the ease of use and reasonable price of the WH-CH520 Wireless Headphones. We truly appreciate your input with the sound quality of the headphones. Sound quality usually differs from the source's signal and content that is playing. For low sound quality issue with our WH-CH520, we always recommend following the troubleshooting steps on these links:
      https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776831.html
      https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000777246.html

      Additionally, to ensure you are getting the most out of your headphones, please make sure you have downloaded the Sony Headphones Connect app. There you will find all sorts of tools like an equalizer to fine-tune your WH-CH520 and maximize its volume to your liking.
      ref: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776844.html?search=equalizer

      With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you so much for your purchase and for choosing Sony!

      Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ok

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony WH-CH520 are a solid pair of budget headphones and prove that Sony is an audio brand capable of making some of the more impressive headphones you can buy today, as well as top afordable cans that won’t break the bank.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Will,
      Awesome! Thank you for your honest opinion. We're glad that you appreciate our efforts to provide good audio quality headphones with reasonable price. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you choosing SONY! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Audio book listener

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them! These Sony headphones met my exact needs. I purchased them because I've recently gotten into audiobooks. The sound is very clear. It almost sounds like I am right there next to the reader. I highly recommend them. These headphones are also great for music!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CourtneyH, thank you for the five-star rating! We're thrilled to hear that our WHCH520 headphones are perfect for both your audiobooks and music. It's great to know the clarity and immersive sound are making such a difference in your listening experience. We appreciate your recommendation and hope you continue enjoying every moment with them! Thank you for choosing Sony! Best regards, -Jenn. Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound, comfort, value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    'Love this wireless headphone set. Great sound, comfort, control... and value.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best bang for your buck headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones your can get for this low of a cost I would genuinely recommend these as a beats alternative they’re on par if not better at half the cost

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user145013, Great! We're glad that you are enjoying your new headphones. Your recommendation is greatly appreciated. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something light and not too expensive. Well these are the perfect fit. Love them. Sound is good and the set is very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Satisfied customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable. Nice sound. Use them when listening to audio books or music when traveling. Or just relaxing at home. They are not noise canceling. My next pair will be.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Walking774,

      Amazing! We are truly delighted to hear your satisfaction with the incredible sound quality, very comfortable fit design, and superb performance of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Excellent headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. Comfortable and compact. Wish the middle button is more pop up a little so I can feel it when turning the power on/off without physically looking at it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Elis review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are very good i use them in class and while im hooping they fit well on my head and have great sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very impressive, Great deal! Must buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones!! I was skeptical buying them, then I looked at the reviews and saw that a lot of people liked them. I opened them in the parking lot and tried them and were shocked! They are very clear, the bass is good ( not as deep as Dr.Dre's brand) but for the cost, very good! Almost unsafe, because the noise cancelling makes all the outside noise non- existent, might get hit by a car if your not paying attention.. they're that good!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Awesome item

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fit for extra big head, and soft and easy to hear and easy to operate and can hear on them I am almost deaf in one ear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Out of this World

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound envelops you like the gates of heaven pouring out to gently caress my ear drums. Considering I hadn't had ear muffs for a while, I was transcended to an alternate dimension and am currently trying to return back to Earth as the padded muffs were excellent in delivering sound like no other. Definitely recommend if you're ready to go on a trip to another galaxy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    great replacement

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well across multiple rooms. Extremely comfortable and has great quality. Works best at 30-40% volume.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user868535, Amazing! Glad to know it works well across multiple rooms, comfortable fit, and great quality of your Sony WH-CH520. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam Sony_US

  • Cons mentioned:
    Bass

    Rated 3 out of 5 stars

    Does anyone need a midrange sized ON-ear headset?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as headphones go, these are merely "meh". There's frankly no bass at all to them. I don't like that I'm forced to have the controls on my right ear, and the 3d-audio setup the sony app forces me to go through to even attempt 3d merely photographs your ear which realistically is stupid because your ear canal controls most of your depth sensing. I went through the setup twice and never could tell the difference. I have a $15 pair of headphones I got from Dollar General that not only sound better, but they also support 3.5mm aux jack as well as bluetooth so I can use them on my computer, although the build quality is worse. I won the sony ones in a contest or I wouldn't have them. As for comfort, Either get ear buds or headphones that cover your ear. Your ears will thank you. These make your ears hurt.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    LOVE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and a really good batter life. Did not disappoint for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lightweight and great sound for the price! lightweight and great sound for the price!

    I would recommend this to a friend