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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2378 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 2,378 reviews
  • Rated 5 out of 5 stars

    LOVE THEM!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable on the ears, easy connection to phones and laptop. I bought two , one for me and one for my teenage daughter. We both love them. Definitely recommend!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Palestine48!
      It is fantastic to know that both you and your daughter are loving your new WH-CH520 headphones. We're glad they feel great on your ears and that switching between your phone and laptop has been a breeze.

      Thanks for choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Also a birthday present.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again I am writing to you, reviewing some headphones i bought for my little brother. He has hit the age of blasting music, and watching tiktok at max volume on his tv or tablet. For the sanity of my family I got him these. With some light coaching I got him to connect to everything through Bluetooth (hes 8) on his own. He rarely takes them off so I assume he likes them. Solid headphones for any non audiophiles, and the price is hard to beat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Headphone, LOVE IT!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Sony Wireless Headphones So Much! They last a long time without having to charge right away. ( At least a week or more from my experience) The headphones are very comfortable not even a problem with the fitting on my head! Amazingly awesome sound quality!! Literally Noise Cancellation is the best!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IreneD, lovely! We're glad you are enjoying your new headphones! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! ~Earl Sony_US

  • Rated 4 out of 5 stars

    they have become my main headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality, they are so light I can wear them for hours. I purchased these just to have some light headphones to use while reading but the sound quality of these make them my main headphones for everything

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bloom,

      We are really happy to hear that your WHCH520 have transitioned from a reading accessory to your primary pair for everything. It is fantastic that the lightweight design provides the comfort you need for hours of use without compromising on the sound quality you enjoy.

      Thank you for choosing Sony to be part of your daily listening.

      Regards,
      Dominick sony-global

  • Rated 5 out of 5 stars

    I Can Hear Clearly Now………..

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After searching online, reading various customer reviews, I purchasrd this over the ear headphone for my wife for use in the gym. She loves the big sound they produce, its ability to stay on her head while working as well as the price point. I would recommend this to a friend/family member.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gafu,

      We're so glad to hear that your Sony headphones are delivering big sound, staying comfortably in place for gym sessions, and offering excellent value—all earning a fantastic 5-star rating. It's great to know you would recommend them to friends and family. The secure fit and impressive audio really set your Sony headphones apart for active use.

      Thank you for choosing Sony—hope your day is as energetic and rewarding as your listening experience!
      DiegoV. Sony_US

  • Rated 5 out of 5 stars

    Unbelievable - what a great product at this price?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing comfort, great sound, readonable price. Perfect for Zoom, Netflix, YouTube. Excellent idea for Christmas gift. Bought multiple of them for home, office, school, church.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BillyK,
      Thank you so much for your feedback on the WH-CH520 headphones!
      It's a truly pleasure to hear that you find them comfortable, that the sound is great and that you've found them perfect for everything.

      The WH-CH520 headphones offer a great blend of performance and value, with up to 50 hours of battery life and multipoint connection, which lets you quickly switch between devices like your PC and smartphone; making them ideal for use across your home, office and school.

      We appreciate your decision to go with Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Love these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally the best headphones, comfortable and the charge lasts absolutely forever, had them for a few months and have only needed to charge them twice. Love the color as well, couldn’t recommend them enough

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MonicaG,

      That's fantastic to hear! We are delighted you find the WH-CH520 headphones so comfortable and are enjoying the exceptional long-lasting battery life. We truly appreciate your enthusiastic recommendation!

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, good fit for a five year old. Sound quality and connectivity were good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the most comfortable I have had - the sounds come through clearly and they connect with ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing audio quality headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the better headsets that I have. I usually use earpieces, but when I started to use this headset, I really love the audio quality of it. The audio quality is more clearer than my earpiece. The battery life of the headset is also surprisingly good. Really enjoy using this headset, will definitely recommend to my friends in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son and I have these headphone and love that. I can talk in the phone. Listen to my music and i never get any complaints from people i am talking to while i am using them!!!! I only have to charge them 1-2 times a week. Battery life is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ShanteW,

      Thank you for choosing Sony!

      It brings us great joy to hear that you and your son are loving the WH-CH520 headphones—the clear call quality, seamless music listening, and impressive battery life needing just 1–2 charges a week all stand out. Enjoy many more great calls and listening sessions together.

      Best regards,
      -Fred sony-global

  • Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, good sound. The headset is light weight and comfortable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent headphones overall, comfort is acceptabl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with these headphones and would buy again. The battery life is excellent, call quality is good, and durability is on par or better than similar JBL headphones I previously owned. Comfort starts good, but personally I find the on-ear style wears on me over time (and with glasses, they pinch my ears). While comparable to other on-ear phones, the cheapest wired Sony on-ears are actually more comfortable due to a looser tension on the head.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Probably the best headphones I've had

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly really good headphones had from around a month to two great audio quality pretty comfortable the sound leak is kinda obvious when playing loud music while at max volume although the 50 hour battery feels more like 43 although honestly it's more then enough honestly 10/5

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Azriiql, We are thrilled to hear that your new Sony headphones are the best headphones you have had. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Never underestimate Sony products, quality made.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great set of headphones for under$50 the sound quality is great, they’re comfortable to wear as an on the ear headphone, i usually wear them 5-6 hours a day and the charge lasted me about 8 days!! Connectivity is a breeze and range seems fine to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny and mord

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase!!! Great sound and great fit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound at a great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and clear sound! For the price and easy to use functionality of them is perfect! Right out of the box!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, MikeyMike!

      We’re glad to hear you’re enjoying the lightweight design and clear sound of the WH-CH520. It’s great to know they were perfect for you right out of the box!

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 4 out of 5 stars

    Good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're pretty good headphones. the sound is somewhat low, they connect pretty fast and don’t die quickly I do like these headphones but it’s really useful for studying

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, Yogi!

      We're glad to hear your WH-CH520 is working out well for your study sessions! It’s great that you’re enjoying the fast connection and the long battery life.

      Regarding the sound level, if you haven't already, try checking the volume settings within the Sony | Headphones Connect app to ensure everything is optimized to your liking.

      Thanks for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    SONY HEADPHONES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are so good and good quality, they’re great for the gym or grocery shopping and not too heavy and the battery life lasts so long

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Belenm,

      Thank you for choosing Sony!

      We’re excited to hear that the WHCH520 headphones have become your go-to for both the gym and grocery shopping. It’s wonderful to know they offer comfort with their lightweight design and impress with long-lasting battery life. Your appreciation of their quality inspires us to keep delivering products that fit seamlessly into your daily activities.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Love the sound quality and battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A single charge certainly last longer than my previous Bluetooth headsets such as Jabra which have only a couple of hours of battery life. I also love that it has a built in microphone even though it doesn't have any protruding microphone arms. The sound quality is decent. I recommend it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexC,
      Thanks so much for taking the time to share your feedback with us! We are thrilled to hear that you're loving the WH-CH520 headphones.

      It's fantastic that the long-lasting battery is a major plus for you and we're glad the built-in microphone is working well. We made sure to design them with clear voice pickup so you can take calls with no fuss.

      We really appreciate you recommending them and for choosing Sony!
      Best regards,
      Estefany sony-global