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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2378 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 2,378 reviews
  • Rated 5 out of 5 stars

    Best economical headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are very good, no cracking sound when playing music, good battery life, good for the gym. Would recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelP,
      We are very glad to hear your positive feedback about the WH-CH520 headphones! Thank you for sharing your experience and for recommending them. We’re especially proud of their smooth, crackle-free sound and long battery life, perfect for gym sessions and all-day listening. Your support means a lot to us!

      Thanks for choosing Sony!
      Best regards,
      Stephanie Sony_US

  • Rated 5 out of 5 stars

    Rlly good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good headphones for the price and being Bluetooth ofc don’t be expecting anything insane it’s a very simple design but the quality is definitely impressive for the price and the battery is crazy it’s insanely good like no joke good headphones for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones work well. I wanted to connect them to my tv and they do that well and have a large range of where i can go with them on. The work for phone calls and just about anything i need to do.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RebekahH,

      We are glad to hear the WH-CH520 is working well for your TV setup and phone calls. It is great to know that the wireless range and versatility are providing the convenience you need for your daily activities.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    Great Value for the price point

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer over-the-ear headphones vs in-ear headphones based overall comfort and fit. I was drawn to the Sony-WH-CH520 headphones based on the reviews that indicated they fit well for smaller heads. I also shave my head which makes a snug fit even tougher to get when working out at the gym. The reviews were spot-on, these fit much tighter, they stay on tightly even when running on the treadmill or when using various types of fitness equipment. These are not sound canceling and the sound quality is not as good as my Bose sound cancelling set that costs over twice as much but if they don't stay on and constantly slip, it doesn't matter how good they are. The Sony app does allow you to adjust the sound equalizer to your personal preferences. For the price point, the SONY's sound great and they are very comfortable to wear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best of the cheap headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is very clear, with just enough bass for you to feel the beat. Seems to have a good wireless range, when connected to my TV. The biggest flaw is it feels like it’s made with cheap plastic and could easily break if it’s accidentally stretched or crushed. Otherwise for under $50, it’s a solid purchase. The price is low enough that if it breaks, I won’t feel bad.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there, it's a pleasure to hear your feedback on the WH-CH520 headphones! We're genuinely grateful for your honest review and appreciate you taking the time to share your thoughts on the materials.

      It's wonderful that you're enjoying the clear sound quality with the right amount of bass to feel the beat, and that you're getting a good wireless range with your TV.

      Regarding the feel of the material, we understand your concern. We continually review customer feedback, including comments about the build, to ensure we are balancing durability and affordability across our product lines.

      Thanks for choosing Sony and for your feedback!
      Best regards,
      Estefany sony-global

  • Rated 4 out of 5 stars

    Nice little addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the price. These were purchased for my daughter to have something to listen to her ebooks as she roams around the house. Not recommended for gaming or noise cancelling but for great for normal music and ereader lovers

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThomasMcvicker,

      We are really happy to hear that the WH-CH520 is the perfect companion for your daughter’s e-books and music as she moves around the house. We designed these headphones to be ultra-lightweight and comfortable for long sessions, with a battery life of up to 50 hours so she can keep listening without frequent charging. While this model focuses on high-quality audio through our DSEE™ technology rather than active noise cancellation, we are thrilled it provides the clarity and reliability needed for her favorite stories.

      Thank you for making Sony part of your family’s daily listening.

      Best regards,
      Dominick sony-global

  • Rated 5 out of 5 stars

    Noise reduction and flight satisfaction.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this products purposely to Use in air plane for long distance flights. It’s been very helpful and good . The sound quality is very excellent and noise reduction. The battery last for hours which gives maximum satisfaction thus fulfilling the reason I bought this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Comfortable, great battery life , great price too... Love it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi baibokas1, We're glad that you like the sound, comfort, and battery life. Our WHCH520 allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thanks for choosing Sony! Erin Sony_US

  • Rated 4 out of 5 stars

    Headphone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the price. Very comfortable! I wear them most to the gym.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the great review, ALEXF!

      We’re so happy to hear the WH-CH520 is hitting the mark for comfort and value. It’s awesome to know they’ve become your go-to pair for the gym!

      Thanks for making Sony a part of your workout routine!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are comfortable and are perfect for flying, listening to music wherever, and talking on the phone. They are light and outside noise is not heard.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Apostolos!
      Thank you for sharing your experience with the WH-CH520 headphones. We are thrilled to hear that their comfort and noise isolation have enhanced your travel and daily activities!

      We appreciate you choosing Sony!
      Warm regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Well worth the money

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son to use before and after hockey games. Good sound and holds up well. First set broke after taking a beating in the locker room but this was after a full year of abuse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for myself about a year ago. Sound is good, battery life is excellent. There is a slight tinniness when using them for phone calls. But, I use it primarly when I'm at the gym so that's not a large begative. I liked these so much that I purchaesed a 2nd one as a secret Santa gift for a child at my church.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headphones. Good sound, very light and easy connect. Perfect for my needs

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic wireless headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Positives: * Lightweight plastic design with a gentle grip, often seen as a drawback in pricier models, but considered a benefit in this budget-friendly pair. * Impressive sound quality. * Extended battery life, retaining 70% charge after weeks of regular use. * Strong Bluetooth connection with my phone. * Sony app offers EQ options, though the headphones function well without it. * Attractive blue color adds to the appeal. Negatives: * Absence of a 3.5mm jack, which seems like a reasonable inclusion at a $60 price point, even if a cable is not provided. * Lack of a physical battery indicator; while a voice prompt at startup provides an estimate, it's easy to miss, requiring app usage for an accurate battery percentage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smooth music. Great for the price. Durable, perfect fit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing headphones for the price..

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these on sale and wow, what amazing sounding headphones for the price. The battery life just keeps going, I dont think i've charged them once yet in the week i've owned them. You can actually tune the EQ with the Sony app as well which is great. These are worth 5 stars considering the price.. although if I had to ding these for anything, it would be the passive noise isolation is pretty bad and they clamp on your ears slightly too much for my liking.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Diversion,

      Thank you for the review. We're glad to hear that you like the sound quality, price point and battery performance of the headphones. High quality sound and comfortable, all-day listening in a wireless headphone. The WH-CH520 have an ultra-long battery life of up to 50 hours and a 3-minute quick charge gives you up to 1.5 hours of audio playback. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Great value for the price.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can say it soulds better that the Beats I had few models ago. It can use an improvement in the design so it doesn't drop easily from your head when you bend but it is overall great. Battery lasts.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony quality - microphone is good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony quality sound, which is always superb. They're a little tight on my head but I have a big head. Ears definitely fully covered and sealed with these on. They connect very quickly over bluetooth. Microphone quality appears good, too (I asked my wife). I haven't worn them for a long period or taken them on a trip so so far. So after four hour-long uses, the headphones haven't even said they're at half-capacity yet.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GulliverFan, Awesome! We are glad to hear that you are enjoying your new WHCH520! With the WHCH520 you can stay powered up for days! With up to 50 hours of battery life, you can listen to your favorite music without worrying about running out of charge. And, if your headphones battery is running low, a 3-minute quick-charge can give you 1.5 hours of listening time. -Carl Sony_US

  • Rated 5 out of 5 stars

    Best headphones so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, charge holds for a while, great for airplane rides.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, Tmor!

      We are delighted to hear that you find the WH-CH520 headphones to have great sound and a long-lasting charge. It's truly rewarding to know they are a reliable companion for your airplane rides. We designed this model to be a convenient and high-quality option for everyday listening and travel, and it brings us great satisfaction to know we've succeeded.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    great investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound quality is incredible. not noise canceling but they never claimed to be so its okay. the headphones are super sturdy and very comfortable for everyday, long periods of listening. also great for workouts, even running/cardio. you can download the app with the headphones to change the sound to have a clearer base or emphasize the vocals in a song.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Clarissa,

      Awesome! You've made a great choice! We are thrilled to know your satisfaction with the very comfortable fit design and superb performance of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you for your purchase and for choosing Sony!

      - Romeo Sony_US