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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2378 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 2,378 reviews
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the price! The sound quality and battery life are very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Music to keep us going

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony quality headphone great sound and value nice and comfy for workouts

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      We are delighted to hear your positive feedback on the WH-CH520, PCbuy! It's fantastic to know that you're enjoying the great sound quality and finding them to be a good value.

      We designed the WH-CH520 to provide a high-quality audio experience at an accessible price point, and it’s truly rewarding to learn that this is resonating with our customers. The comfort and lightweight design were also key considerations, as we wanted to create a headphone that could be worn for extended periods, even during activities like workouts.

      Thank you for being a Sony customer and for sharing your experience. We are pleased that the WH-CH520 are a great fit for your active lifestyle!

      Best regards,

      Gus
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and durable. Feels confortable and great quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrendaS,

      Thanks for the wonderful review! We're delighted to hear you find the WH-CH520 headphones easy to use, durable, and comfortable. We take pride in the quality of our products, and your feedback means a lot to us.

      We appreciate you choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. sony-global

  • Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is just enough for you to listen without leaving you deaf. And the battery life, well I just use it for about an hour while cleaning my garage and the comfort is not bad around the ears. I do have big ears. Overall, I love them. My wife also loves them , she bacame the new owner and now I have to buy another set.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Batteries,

      We are happy to hear that both you and your wife love the comfort and sound of the WH-CH520! It is great to know the battery life is meeting your needs, and we look forward to providing another set for your household soon.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    10/10 !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its actually really good headphones I have no complaints ! Super easy to pair when you download the app ! Volume is good and if you have small ears these will work great for you!! I think I've only charged them one since I got them! The battery last a really long time !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your fantastic review, user822024!

      We are absolutely thrilled to hear you think the WH-CH520 headphones are "really good" and you have no complaints! It's great to know that the combination of easy pairing (especially with the app), good volume, and a comfortable fit for small ears makes them a winner for you.

      We are particularly happy to hear about the battery life—it's rewarding to know you've only charged them once! We designed them for excellent endurance, so your feedback on the battery lasting a really long time is wonderful to hear.

      Enjoy your listening experience and thanks for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Budget headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and comfortable for hours. The battery life is also great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are comfortable to wear for long periods. They cancel almost all sounds around them. The out-of-the-box set up was simple. I'm very happy with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Semper Fidelis

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits just right. Not to bulky just the way I like. Charges pretty fast and last for awhile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My kid loves them

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad to have something of this quality for this price. I got them for my kid because I had to replace a more expensive option and they can't tell the difference.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JosephJ,

      We couldn't be happier to hear that the WH-CH520 is delivering such impressive quality for your family. We specifically integrated our Digital Sound Enhancement Engine (DSEE™) to ensure that listeners enjoy a rich, high-quality audio experience that rivals more expensive models. It is fantastic to know that your child is enjoying the sound so much and that we could provide a high-performance solution that fits your budget perfectly.

      Thank you for trusting Sony.

      Regards,
      Dominick sony-global

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is awesome easy to connect and transfer between devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cheaper headphones, great sound and comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      hank you for the excellent review, RaspyLemon!

      We are so happy to hear that you find the WH-CH520 to be great, affordable headphones. We designed them to deliver excellent sound quality and be comfortable for long listening sessions, and it's truly rewarding to know we've succeeded.

      We appreciate you choosing Sony and hope you continue to enjoy your listening experience!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Pleasantly surprised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great! I bought them for the gym but the phone quality is amazing as well. When my phone switched from my car's Bluetooth to the headphones, my husband said he couldn't even notice the difference! Glad I didn't buy expensive ones. The color (cappuccino/beige) is pretty cool too. Five Stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed............

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to find a replace to my old AirPods. I wanted to try something over the ears. After researching the product specs, I decided to check out these headphones. Not only was it affordable but have a great battery life (50hrs!). It was easy to setup and use. I have not been disappointed

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JAMES!
      It is truly wonderful to know that you're so happy with the WH-CH520 headphones. We really appreciate you giving our product a try, especially as a replacement for your previous earbuds.

      We designed the WH-CH520 to be a great everyday headphone, so it's awesome that you find it easy to set up and use. The long-lasting battery is a favorite feature, and the headphones also have a built-in microphone for clear calls and a comfortable lightweight design, which makes them perfect for all-day listening.

      Thank you for choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Good sound quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my 4 year old grandson. It’s light and he keeps it on. He uses them all the time. Great gift

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Angelv,

      Thank you for choosing Sony!

      It brings us great joy to hear that the WH-CH520 headphones are a perfect fit for your grandson and that he enjoys wearing them so often. Knowing that our product is part of his daily moments is very rewarding. We appreciate you sharing this thoughtful gift choice with us.

      Best regards,
      -Fred sony-global

  • Rated 5 out of 5 stars

    Sound quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the gym and traveling. I use them to listen to audio books, music and calls. Great battery life. They hold a good charge. Music sounds great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get these

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound good battery life light weight good buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jones, we're glad you like the sound quality and battery of our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing SONY! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and comfortable fit! For a very reasonable price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect For My Needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these just to watch TV late at night after my wife is asleep. They are exactly what I needed. They sound plenty good enough for my purposes, charge quickly, and a charge lasts a long time. In fact, I can't say how long because I've never allowed them to run out of power. Bottom line is that I am satisfied with the purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MDMiller,

      That's fantastic! You've made a great choice! We are extremely pleased to know that it suits your needs. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    BEST HEADPHONES!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headphones! Charge fast very loud speakers but doesn’t hurt your ears!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CollinD,

      We are thrilled to hear that you are enjoying your new WH-CH520 headphones! We appreciate your feedback regarding the fast charging and the comfortable fit of the speakers.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones to wear while I am working out. Easy to connect. Great quality. Long battery life. I bought this a year ago and consistently use it 3-5 a week and have only charged it once.

    I would recommend this to a friend