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Customer Ratings & Reviews

$68.00

Customer reviews

Rating 4.6 out of 5 stars with 2264 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 2,264 reviews
  • Rated 5 out of 5 stars

    Sound quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the gym and traveling. I use them to listen to audio books, music and calls. Great battery life. They hold a good charge. Music sounds great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for myself about a year ago. Sound is good, battery life is excellent. There is a slight tinniness when using them for phone calls. But, I use it primarly when I'm at the gym so that's not a large begative. I liked these so much that I purchaesed a 2nd one as a secret Santa gift for a child at my church.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone first

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these headphones- super comfortable and the sound is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cath,

      Thanks for the 5-star rating! We couldn't be happier to hear how much you're loving the WHCH520 headphones! Don't forget to download the Sony Sound Connect App to elevate your experience even further.

      Thanks for choosing Sony.

      -Eliab Sony_US

  • Rated 3 out of 5 stars

    Basic wireless headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Positives: * Lightweight plastic design with a gentle grip, often seen as a drawback in pricier models, but considered a benefit in this budget-friendly pair. * Impressive sound quality. * Extended battery life, retaining 70% charge after weeks of regular use. * Strong Bluetooth connection with my phone. * Sony app offers EQ options, though the headphones function well without it. * Attractive blue color adds to the appeal. Negatives: * Absence of a 3.5mm jack, which seems like a reasonable inclusion at a $60 price point, even if a cable is not provided. * Lack of a physical battery indicator; while a voice prompt at startup provides an estimate, it's easy to miss, requiring app usage for an accurate battery percentage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, just wish they weren’t as flimsy but the audio is good!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarthaG,

      We are immensely pleased to hear that you are enjoying the audio quality of your new WH-CH520 headphones! While these are designed with a lightweight profile for long-listening comfort, we truly appreciate your feedback regarding the build. Your input helps us as we continue to refine the perfect balance of portability and durability.

      Thank you for making Sony part of your daily soundtrack.

      Regards,
      Dominick sony-global

  • Rated 5 out of 5 stars

    Great value for money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Comfortable, great battery life , great price too... Love it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi baibokas1, We're glad that you like the sound, comfort, and battery life. Our WHCH520 allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Wrought the price.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming. Is to connect to Bluetooth. Well made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for grandson and comfortable too Price seemed fair and no problems

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TMac,

      Thank you for choosing Sony!

      It brings us great joy to hear that the WH-CH520 headphones have been a comfortable and fitting choice for your grandson. We also appreciate your positive remarks about the pricing and smooth experience. Your trust in our products is truly valued.

      Best regards,
      -Fred sony-global

  • Rated 4 out of 5 stars

    Sony quality - microphone is good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony quality sound, which is always superb. They're a little tight on my head but I have a big head. Ears definitely fully covered and sealed with these on. They connect very quickly over bluetooth. Microphone quality appears good, too (I asked my wife). I haven't worn them for a long period or taken them on a trip so so far. So after four hour-long uses, the headphones haven't even said they're at half-capacity yet.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GulliverFan, Awesome! We are glad to hear that you are enjoying your new WHCH520! With the WHCH520 you can stay powered up for days! With up to 50 hours of battery life, you can listen to your favorite music without worrying about running out of charge. And, if your headphones battery is running low, a 3-minute quick-charge can give you 1.5 hours of listening time. -Carl Sony_US

  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and great fit! Comfortable as well and is perfect for working out!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TLee,

      Thank you for your fantastic feedback on the WHCH520! We are truly honored to know that you find the quality, fit, and comfort perfect for your workout sessions. Your experience inspires us to keep providing top-notch products. Thank you for choosing Sony!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great, good price, and color is perfect for my daughters

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shortclown,

      We are really happy to hear that the WH-CH520 headphones have been such a success for your daughters.

      It is fantastic that both the sound quality and the price point hit the mark for you. We also take great pride in our design aesthetics, so knowing that the color was a perfect match for them is wonderful to hear. With their impressive 50-hour battery life, we hope these headphones provide your daughters with many hours of uninterrupted music and fun.

      Thank you for making Sony part of your family’s daily listening.

      Regards,
      Dominick Sony_US

  • Rated 4 out of 5 stars

    Amazing headphones for the price..

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these on sale and wow, what amazing sounding headphones for the price. The battery life just keeps going, I dont think i've charged them once yet in the week i've owned them. You can actually tune the EQ with the Sony app as well which is great. These are worth 5 stars considering the price.. although if I had to ding these for anything, it would be the passive noise isolation is pretty bad and they clamp on your ears slightly too much for my liking.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Diversion,

      Thank you for the review. We're glad to hear that you like the sound quality, price point and battery performance of the headphones. High quality sound and comfortable, all-day listening in a wireless headphone. The WH-CH520 have an ultra-long battery life of up to 50 hours and a 3-minute quick charge gives you up to 1.5 hours of audio playback. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    great investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound quality is incredible. not noise canceling but they never claimed to be so its okay. the headphones are super sturdy and very comfortable for everyday, long periods of listening. also great for workouts, even running/cardio. you can download the app with the headphones to change the sound to have a clearer base or emphasize the vocals in a song.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Clarissa,

      Awesome! You've made a great choice! We are thrilled to know your satisfaction with the very comfortable fit design and superb performance of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my daughter in law for Christmas and she was elated. The were at a good price and were delivered in time. Only issue that I had with this ordered was that they told me they would be delivered in two days and we did not receive them for 5 days and came out of California instead of Utah where they were suppose to come from.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoannaM!
      Thank you for sharing your experience with the WH-CH520 headphones. We are delighted to hear that your daughter in law was elated with her gift and that the delivery was timely.

      The WH-CH520 headphones offer up to 50 hours of battery life, ensuring extended listening sessions without frequent recharging. They feature Bluetooth 5.2 for a stable wireless connection and support multipoint connectivity, allowing simultaneous connection to two devices.

      We appreciate you choosing Sony!
      Warm regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Awesome noise cancelation. Overall good buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, ErikaV!

      We are so glad you are enjoying the sound quality and noise isolation on your new headphones. It’s great to hear they were a good buy for you!

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony North America Customer Support sony-global

  • Rated 5 out of 5 stars

    Sony headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up n good on volume nice easy fit

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CelinaM!
      It is fantastic to know that you found your new headphones so easy to get ready and that the sound level is working well for you.

      The WH-CH520 is built for daily life with a massive 50-hour battery life and a quick charge feature that gives you 1.5 hours of play from just 3 minutes of plugging them in. They also feature Multipoint Connection, which lets you switch between two Bluetooth devices seamlessly.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are comfortable to use during workouts or while cooking. Sound is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My headphone experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony headphones were great sound quality is just amazing, and hour long battery lasting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound great price. Bass pretty good. Connectivity good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Geed,

      Fantastic! We are very happy to know your satisfaction with the incredible sound quality, reasonable price, and stable & reliable Bluetooth connectivity of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Nice headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very awesome headphones. I needed a certain price range. The sound is good. They fit well.

    I would recommend this to a friend