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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2378 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,378 reviews
  • Rated 5 out of 5 stars

    BOOMIN!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality sound at an exceptional price! Clear, crisp and long battery life!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Perfect and cost effective gift for teens

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I had Beats headphone and it started leaking sound , wanted something cheap and durable. This is a good buy for the price and features this model has I offer. Got a couple more as gifts for my nephew and niece as well. They love it . Great gift for Teens

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bbybuyer,
      Thank you so much for your purchase! We're really glad we were able to give you a great deal. This is definitely a great gift for your niece and nephew. Nice to know they love their new WHCH520 headphones. Your satisfaction with our product is greatly appreciated. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    excellent headphones with bargain price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one. Bought two more. Best battery life and clear sound and bass when you watch movies. I definitely recommend it. Great price.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, quality and price, 100% recommended

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, RafaelM!

      We are absolutely thrilled to hear that you are enjoying the excellent sound and quality of your WH-CH520. It is wonderful to know that they are delivering a great experience at a price you value!

      Thank you for your 100% recommendation and for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Great battery life and good quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this pair of headsets for my 13 year-old son after having issues with a prior purchase of similarly designed headphones that were made by a different company and were poorly made. My son has reported no issues with the headphones and has actually commented that the battery-life has been surprisingly very good. My son uses the headphones for console gaming, talking to friends on his phone, gaming on his phone, and watching other forms of media. He really likes the headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality for their size and price. Easy Bluetooth pairing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KonstantinM, thank you for the five-stars! We are really happy to hear you're enjoying the WHCH520 exceptional sound quality, their size, price and even the Bluetooth feature! Thank you for sharing this complete review and for choosing Sony! Best regards, -Jenn. Sony_US

  • Rated 5 out of 5 stars

    Glad I purchased!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok so these headphones surprised me as well. I’m not a big noise canceling guy but at the same time I still couldn’t hear a lot of outside noise to the point I was distracted from my music. Also these are advertised to last 50 hours and I can say I have used these max 8 hours and haven’t seen the 100% break yet. I see a lot of individuals say these hurt their ears and while that’s valid, I can’t say the same. These are really comfortable. And I honestly prefer these headphones over any earbuds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very light to wear while running. I like how I can adjust the sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlinaL!
      Thanks so much for sharing your feedback with us. We are thrilled to hear that your new WH-CH520 headphones are working out so well for your runs! It’s awesome to know that the lightweight design makes a difference during your workouts.

      Thank you for choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Easy Peasy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my son. Works great with iPad. Easy to use. Easy to pair.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarcM,

      We are really happy to hear that your son is enjoying his new headphones and that they have integrated so seamlessly with his iPad. We designed the WH-CH520 with user-friendly features like easy pairing and long battery life specifically so our users can spend more time enjoying their favorite content and less time worrying about the setup.

      Thank you for choosing Sony!

      Regards,
      Dominick sony-global

  • Rated 4 out of 5 stars

    Sony wireless headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for the price. Comfortable to use. Good battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KarthikG,

      Fantastic! You've made a great choice! We are so grateful to know your satisfaction with the long-lasting battery life, reasonable price, very comfortable fit design, and superb performance of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for purchasing our WH-CH520 and for choosing Sony!

      - Romeo Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Sony has done it again !

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I purchased these headphones betore i traceled Europe for a month. The sound quality is AMAZING and the battery life is awesome. For reference , i bought them a week before my trip and I didnt have to charge them until the end of my trip.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Marcus,

      Fantastic! We are extremely pleased to know your satisfaction with the incredible sound quality, long-lasting battery life, and superb performance of the WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Great battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery and good sound quality. I am using it every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for someone who has trouble hearing the television clearly. Helps with charity & making out the words without sounding muffled.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello NormaD,

      Thank you for choosing Sony!

      We're honored to hear that the WHCH520 headphones are making a positive difference for you by enhancing TV clarity. Knowing they help you enjoy your favorite programs more fully truly motivates us. Thank you for sharing your experience!

      Best regards,
      -Fred sony-global

  • Rated 5 out of 5 stars

    Great Headset at Excellent Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my special needs daughter who loves to listen to her music, her favorite music - morning, noon, night, at midnight, and hours in between. Usually one of three of her favorite songs, repeatedly, and as all of us in her family support her in her musical inclinations, this headset looked like it would work well for our favorite audiophile. Most headsets that I have purchased in the past have been child-sized, as many of the adult versions would not fit her head well. The cushions on the ears are very soft and thus far, she has worn and respected the headset well (meaning she hasn’t worn them for a short period of time and taken them off and tossed them somewhere). These are Bluetooth and connect easily to her iPad. I did have to download the Sony app onto her iPad, but I’m not sure if I really needed to do so for what purpose this headphone serves (no microphone used).

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sunni1Ib,

      That's awesome! You've made a great choice! We are thrilled to know that your daughter is having an enjoyable listening experience with our WH-CH520. We are also grateful to know your satisfaction with the exceptional sound quality, reasonable price, very comfortable fit design, reliable & stable Bluetooth connectivity, and superb performance of these Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 4 out of 5 stars

    Great value headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality sound. Easy setup. Stays on throughout gym use. Been using them daily for over a month and haven't charged them yet. Can be uncomfortable after extended use (1 hour+) if you wear thick glasses but that isn't uncommon for on ear headphones. Excellent value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite purchase

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are so underrated. I got them because 1. I kept losing my airpods and 2. My airpods were irritating my ears and causing acne in my ear dispite cleaning them regularly. I got these headphones on a deal for $40 and it was a steal. They’re comfortable, easy to keep track of, and the battery life is unbeatable. It tells you the battery percentage each time you turn them on and mine have never gone below 75% and I rarely charge them. I can also track the battery in the app that comes with the headphones! I’ve also left these on for multiple days straight by mistake and the battery still remains above 75%! Also, i’m listening to the enhanced/dramatized version of the ACOTAR series and it sounds incredible while im wearing these!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Good product with excellent sound and connectivity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is wonderful! These are the best headphones I’ve ever owned. And the price is surprisingly low for the great quality of sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves them! Great Quality Product!! The charge lasts forever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Sony headphones work really well ,they're comfortable ,easy to set up and use, and they look good too!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrendaH!
      Thank you for your review of the WH-CH520 headphones. We are delighted to hear that you find them comfortable, easy to set up and stylish.

      These headphones offer clear, balanced sound with up to 30 hours of battery life for extended listening. Their lightweight design and intuitive controls make them perfect for everyday use, whether at home or on the go.

      We're genuinely thankful you decided on Sony!
      Best regards,
      Estefany sony-global