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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2378 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 2,378 reviews
  • Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how comfortable these headphones are. They sit perfectly on my curly hair / in between my curls. They kinda double as ear muffs during winter and I love that! The sound is good and never feels like it's too loud or too quiet. Def recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alessandra,

      We are very glad to hear that your WH-CH520 headphones are providing such a perfect, comfortable fit for your curls while keeping you cozy during the winter months! It is wonderful to know that the sound balance is exactly where you want it to be, making your listening experience both stylish and functional.

      Thank you for choosing Sony to be your companion through every season.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones have a good quality sound, I really recommend this. I use them every time that I go to the gym for 2 hours and don’t need to charge many times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, i like them a lot, they fit my small head. and delivery service through best buy was A+.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ClaireG!
      We are really happy to hear that your WH-CH520 headphones are a great fit for you and that the buying experience was so smooth. It’s awesome to know they are comfortable and getting plenty of use!

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Love love

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great budget friendly headphones with awesome sound. I like them better than my AirPods

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, IleanaM!

      We’re so happy to hear you’re loving the sound quality of your WH-CH520 headphones! Knowing they’ve earned a top spot over your AirPods is a huge win for us. With that massive 50-hour battery life, we hope they keep your music going for a long time to come.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Good long life wireless headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are surprisingly great and comfortable. I travel a lot and have used these on both domestic and international flights, long life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it for a birthday gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it. Battery-life is amazing. She has it since October and has no issues.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JudyS,

      It is truly wonderful to know that your daughter is having such a fantastic experience with her WH-CH520! We are thrilled to hear that the headphones have been a reliable companion for her since October, and it is especially great to highlight that industry-leading battery life that keeps the music going without constant interruptions. We design our products to offer long-term quality and ease of use, so knowing she has had no issues and continues to enjoy them is the best feedback we could receive.

      We really appreciate you being part of the Sony family.

      Regards,
      Dominick sony-global

  • Rated 5 out of 5 stars

    Underrated Sony Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple premium sound quality economic Sony headphones recommended for any age looking for premium quality and affordable long battery life, perfect for gaming since it has 360 sound built in, so you can tell were sound is coming from

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamA,

      It brings us great joy to hear that you are enjoying the premium sound and impressive battery life of your WH-CH520. It’s wonderful to know that the 360 Reality Audio is giving you that competitive edge in gaming by providing such accurate spatial awareness.

      If you love that immersive experience, you might eventually want to explore our new WH-1000XM6. They take those features to the next level with industry-leading noise cancellation and even more refined audio precision for the ultimate upgrade.

      Thank you for choosing Sony!

      Regards,
      Dominick sony-global

  • Rated 5 out of 5 stars

    Great for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price they are an excellent choice. Everything works and connects as it should. For reference, these are for my 93 year old grandpa who also wears hearing aids. Five stars for this price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats headphones review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great, the features are amazing especially noise cancellation feature, price is great as well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NaderK,

      We’re glad you love the sound and value of your WH-CH520, though we should clarify that this model features Noise Suppression for clear calls rather than Active Noise Cancellation (ANC). The quiet you're noticing is actually due to the high-quality physical seal of the ear pads. Thanks for choosing Sony!

      Best regards,

      Eliab sony-global

  • Rated 5 out of 5 stars

    headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice battery and sound with a good price. Recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, MarcosF,

      Thanks for the review and the 5-stars rating! It brings us great joy to hear how much you are enjoy your Sony headphone's top-technology features! With up to 50 hours of battery, amazing Sound quality and modern and comfortable design, you'll be able to enjoy listening to your favorite tunes for a prolonged time!

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Great standard headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money and don't buy a pair of beats. Very nice headphones a lot of bang for the buck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my kids they been beaten and still sound smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone Sony Entertainment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sleek and comfortable as well as great quality equipment

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, DellW, Thanks for the great review and the 5-stars rating! Glad to hear that your Sony headphones have met your expectations! Designed to be lightweight and comfortable for all-day use, we are sure you will enjoy them. Do not forget to download the Sony Sound Connect app to enhance the experience!

      Thank you for choosing Sony, have a nice day.
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Sony Wireless Headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, no issues so far and long battery life

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Earphones nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item clear song and not heavy it's cool different colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved them, they fit perfectly, and the sound is very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Head Phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are pretty decent headphones work great..long battery time , very clear ,and great noise reduction.Great price. Very Happy with this purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StephannieP,

      We are elated to hear that you are very happy with your purchase and that your new headphones are delivering such a clear, high-quality audio experience!

      We designed this model to offer premium features at a great price, so it is wonderful to know that you are enjoying the impressive battery life and the excellent sound clarity. Having that long-lasting battery means you can keep your favorite music and podcasts going for days without interruption.

      Thank you for trusting Sony to bring great sound to your daily routine!

      Regards,
      Dominick sony-global

  • Rated 5 out of 5 stars

    comfort headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear sound, prevents external noise, comfort to the ears

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works for me!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are comfortable, attractive, and do the job. That works for me! And the price was right too!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PDXVal!
      Thanks for sharing your thoughts with us! We really appreciate the feedback.
      It is most rewarding to hear that these WH-CH520 check all the boxes for you, from the way they look to how they fit. We’re glad the value and performance are exactly what you were looking for!

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Best headphones yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. They came right in time. Noise canceling is best for my job. Thank you

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrittanyS,

      It is most rewarding to hear that your new headphones arrived exactly when you needed them! We are delighted that the secure, comfortable fit is providing the isolation you need to stay focused and productive at your job. It is wonderful to know that the WH-CH520 is delivering the high-quality sound and reliability that helps your workday go by smoothly.

      Thank you for choosing Sony.

      Regards,
      Dominick sony-global