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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2378 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 2,379 reviews
  • Rated 5 out of 5 stars

    Incredible for value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these so much. They're easy to set up and battery lasts.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, EBow!

      We are so happy to hear that your WH-CH520 headphones were easy to set up and that the battery life is meeting your needs. Delivering a seamless experience and long-lasting power is what we aim for!

      Thank you for choosing Sony!

      Best regards,
      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses these all the time. He lives the sound quality and I like the construction of this product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jay1,

      Thank you for choosing Sony!

      It brings us great joy to hear that your son enjoys the sound quality of the WH-CH520 headphones and that you appreciate the product’s construction. Knowing that both the performance and durability resonate with your family means a lot to us. We sincerely value your feedback and support.

      Best regards,
      -Fred sony-global

  • Rated 5 out of 5 stars

    Awesome headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and comfortable for the right price!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great product works really good loud can’t hear anything

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MitchM!
      Thanks for taking the time to leave us a review! We are thrilled to hear that your WH-CH520 is working so well for you and providing that loud, immersive sound you’re looking for. It’s awesome to know they are doing the job!

      Thank you for selecting Sony headphones!
      Warm regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Best choice ever !!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice, I am glad I made this purchase Sony always provides great quality . Light weight , clear sound it’s a great tool for your workout, a quick run , wireless makes it a Plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek and stylish budget headphones with noise cancellation and battery life that lasts decent for this price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is amazing lasts forever and sound is amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Basic Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality. Easy to use. Really good battery life. They aren't quite as snug as I would like. And the instructions lead you to believe you have to get an app to connect to bluetooth, but that does not seem to be true for all of my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Juat what I needed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this! Great sound and lightweight. I needed something for watching TV so I dont wake my family i really enjoy the sound and feel of these. Since they are lightweight I feel very comfortable with the. On my ears.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bestbuyer,

      Fantastic! You've made a great choice! We are thrilled to know that it suits your needs and expectations. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, very comfortable fit design, and enhanced call performance, meet the demands of your day.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Sony 520 great headphones for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice upgrade to the sony 500. This 520 noise canceling is awsome and the sound quality is crisp, the fit also seems to be more snug which is a plus for when I'm using it while I'm doing activities that require bending.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gologic, we're glad you like our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing SONY! ~Earl Sony_US

  • Rated 5 out of 5 stars

    battery life!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery life is the best use them every day all day and hasn’t changed

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello LyrelizR,

      Thank you for choosing Sony!

      We're honored to hear that the WH-CH520 headphones continue to deliver reliable battery life even with daily, all-day use. Your ongoing trust in our product is truly appreciated, and we’re committed to supporting your listening experience every step of the way.

      Best regards,
      -Fred sony-global

  • Rated 5 out of 5 stars

    Indestructible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 16 year old loves these. She’s destroyed a few and these by far are the best ones - they’ve been put through the test and then some.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tashina,

      We are very glad to hear that these headphones are standing up to the ultimate test of teenage life! Sixteen-year-olds can definitely put their gear through the ringer, so knowing the WH-CH520 is holding strong and delivering great performance is fantastic.

      Thank you for choosing Sony to keep her music going!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Well worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good, does not sound muffled while making phone calls, battery life is excellent. Once you walk out of range, or leave them some where, the headset will turn off automatically and the battery life will remain the same.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Donnie,

      Thanks for commenting! We are extremely pleased to know your satisfaction with the superb performance of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Nice Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value for the money sound great and very comfortable on ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great low end deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for the price. My daughter loves to listen to her music and movies with them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulA,

      It’s rewarding to hear that your daughter is enjoying her new headphones for both her music and movies! It is wonderful to know that the clear sound quality and the impressive battery life of up to 50 hours are providing her with hours of uninterrupted entertainment. We are also glad she can benefit from the lightweight design and swivel earcups, which make them comfortable for her to wear during long movie marathons or listening sessions.

      Thank you for making Sony part of your home entertainment.

      Regards,
      Dominick sony-global

  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loved these headphones they were loud and they met her needs very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good , solid earphones. I was able to catch on sale so i bought a pair for my home and office.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, tvguy!

      We’re glad you were able to grab two pairs of the WH-CH520 while they were on sale. It sounds like you’ve got a solid setup for both home and the office! We're happy to hear they’re providing the reliable experience you were looking for.

      Thanks for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    awesome headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful head phones for my grand daughter. She really enjoys being able to watch her movies and not disturb others

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Donna!
      Thank you for sharing this lovely feedback about the WH-CH520 headphones.
      It is truly wonderful to know that your granddaughter is enjoying the headphones and can watch her movies without disturbing anyone.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my son. He says the work great and sound great. The connectivity is good, sometimes they connection shuts off. Other than that I do recommend them.I bought these on sale for a great price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarthaY, We are happy to hear that our WH-CH520 headphones work great for your son. You chose the best for him. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Sound and battery life is amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're thinking about it, buy it. The battery life is amazing and the sound is wonderful. I've purchased another pair and will be purchasing another pair soon for a gift.

    I would recommend this to a friend