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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2378 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,378 reviews
  • Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price and quality is good , I have used for about 3 months. It works greatly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased headset for my grandson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headsets fits perfect. I bought for my grandson he loves being able to adjust to his headsize. He also loves the sound quality. Excellent buy for a good price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    hm...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly they're not as pink as shown in the picture, which is far past misleading they're more of a light purple... they work like headphones though so !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mommylovesu,
      Thanks for the feedback on the WH-CH520! We’re really sorry the color wasn't what you expected based on the photos, but we're glad to hear they are at least working well for you.

      Thanks for considering Sony and sharing your thoughts.
      Warm regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound, this headphones are very small and good quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrendaC!
      Thank you for sharing your thoughts! We are really happy to hear that you enjoy the sound quality and compact size of the WH-CH520 headphones.

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Amazing quality for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only been using them for a weeks but i love the quality of sound, and battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, very affordable, bought as a Christmas gift for my daughters and they love them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the wonderful review, MeaganD!

      We are so glad to hear your daughters love their Christmas gifts! It’s great to know the WH-CH520 is hitting the mark for them with great sound and affordability. With up to 50 hours of battery life, they should be perfect for all their favorite music and videos.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Nice quality

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a present for my daughter. She loves it. It’s light weight, it looks good and has a decent sound!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple design, and inexpensive, but work great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless headphones are nothing fancy, and reasonably priced, but work great! As soon as I put them on in front of my laptop, they linked up immediately without me having togo through any complicated process like my last headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great not expensive. I purchased them due to my work duties changing and having to travel weekly. I love the ability to connect them through the app. The sound is good as well which I was surprised. I didn’t want spend $300+ on headphones so these wireless headphones come in handy. I have hooked them up to my phone and my laptop for when I’m in the office and need to take calls as well. The battery life is great on these headphones which also was surprising because I use them daily and when I’m in the airport I’m connected on them as well and my battery life is still great. I use them daily and only charge them once a week on the weekends when I’m home and not working. Definitely a recommendation and for the price of Sony headphones can’t go wrong.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RitaJ17,

      That's fantastic! You've made a great choice! We are extremely pleased it suits your needs. Your assessment is spot on, these headphones were designed with people like you in mind. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you for recommending our WH-CH520 and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Sony headphones awesome for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to switch to over the ear head phones from buds. these Sony's are great. Clarity and sound are good, and easy of use is fantastic. They are comfortable to wear. A very good buy for the price point.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ScottS, That good to hear! We're glad that you are satisfied with the clarity and sound quality of our Sony WHCH520. Also, we're happy that you appreciate how comfy and easy to use the headphone. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for your purchase and for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Must have headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones best quality great bass and immersive sound, don’t work with PlayStation portal, if Sony would implement a Bluetooth adaptation to the portal would be the goat.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CLPar,

      Thank you for choosing Sony!

      We're elated to hear that you're enjoying the quality, bass, and immersive sound of your WH-CH520 headphones! We also appreciate you sharing your feedback about PlayStation Portal compatibility; we'll certainly pass that along to our team. Thank you!

      Best regards,
      -Fred sony-global

  • Rated 5 out of 5 stars

    Great headphones budget price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are great bluetooth headphones at a budget price, I love the sound, easy to use control buttons , higly recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DarryllT,

      Thank you so much for the great recommendation! We are thrilled to hear that you love the sound quality, convenient control buttons, and budget-friendly value of your WH-CH520 headphones. Enjoy your listening!

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    Sony headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life between charges. Sounds is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Switching,

      Thank you for your positive comment on the Sony WH-CH520 headphones. We're glad to hear that you are enjoying the great battery life between charges and the impressive sound quality. The WH-CH520 headphones are designed to deliver high-quality sound with up to 50 hours of battery life, allowing you to enjoy your music and calls without frequent recharging. Thank you for choosing Sony!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    great headphones !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love how the headphones have a long lasting battery, and im able to change the settings of hiw i want to listen to certain things. every good at blocking out most noise. personally, i love them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi karij,
      That's nice! We're happy that you were able to utilize the Sony Headphone app for our Sony WHCH520 and take advantage of the different settings to your liking. We're also delighted that you are enjoying the noise canceling feature to listen to your favorite music. With the WHCH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Works as Advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it 5 stars because it works as advertised. No real issues and sound quality isn't bad. The kicker is they are probably the most affordable (+ reliable) on the market

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re nice, have good sound, and are pretty clear on calls, the only “bad” thing I have to say is that they kinda hurt my ears after a while. Overall they’re really good for the price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, user458199!

      We are so pleased to hear that you find the WH-CH520 headphones to be nice, with good sound, and that you appreciate the clarity on calls. Delivering that quality at a great value is exactly what we aim for with this series!

      We are sorry to hear, however, that the comfort becomes an issue and that they start to hurt your ears after extended wear. We understand that fit and comfort are just as critical as sound quality, and we truly value this feedback as we consider future design improvements.

      Thank you again for your strong overall recommendation and for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 4 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound for the price. Bought them to replace a lost/stolen pair. My daughter loves them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello User737611,

      Thank you for choosing Sony!

      We couldn't be happier to hear that the WH-CH520 headphones deliver excellent sound and have become a favorite for your daughter. Knowing they continue to bring enjoyment means a lot to us.

      Best regards,
      -Fred sony-global

  • Rated 5 out of 5 stars

    the best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my second pair of headphones. Very good quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LisbetG!
      Thank you for your feedback! We are really happy to hear that you’re enjoying your WH-CH520 headphones.

      Thanks for selecting Sony!
      Warm regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Inexpensive but sound!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life has been excellent thus far. I love the sound quality and the ease of connectivity and use. Seems like bang for every buck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony WH-CH520 Wireless Headphone set w/Microphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well. Purchased a Blue Tooth adapter for my computer. Easy set up. Now use them with my home stereo. Good tonal quality. Comfortable to wear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yeah, We are happy that your Sony headphones work well with your home stereo and computer. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for trusting Sony! Vincent Sony_US