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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2378 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 2,378 reviews
  • Rated 4 out of 5 stars

    Classic Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Classic Sony has yet failed me. Sometimes over price but for this headphone is pretty good if you just want a basic essetial for traveling or office. Only budget about is not a lot of bass. But cant beat the price if you looking for a budget headphone its this one

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cuber, We're glad that you are enjoying your new headphones. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Headphone that easy to pair with anything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast shipping, good packaging, the product easy to pair with my pc, phone, ipad,, do not hurt my ears that the most important.. Love it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IrmaH!
      It brings us great joy to hear that your experience was smooth right from the start. We also love knowing that the WH-CH520 headphones were easy to pair with all your devices, and most importantly, that they are comfortable and don't hurt your ears!

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. My daughter uses them daily, no complaints

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LorenzoV,

      We are truly heartened to learn that your daughter is enjoying her WH-CH520 headphones every single day! Providing a reliable, high-quality listening experience for daily use is exactly what we aimed for with this model.

      One of the reasons these are perfect for daily use is the incredible battery life of up to 50 hours. This ensures she can go through her entire week of school, hobbies, or relaxation without constantly needing to reach for a charging cable. Furthermore, the lightweight build and soft earpads make them comfortable for those long-duration sessions, while the Digital Sound Enhancement Engine (DSEE™) ensures that the music she loves sounds closer to the original recording quality.

      Thank you for trusting Sony to provide a great audio experience for your daughter.

      Best regards,
      Dominick Sony_US

  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, have been using this product since a long time still it gives a great battery backup, would definitely recommend it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RC21,

      Thank you for choosing Sony!

      We're honored to hear that you’ve enjoyed using the WHCH520 headphones for so long and appreciate your kind words about the battery life. Your recommendation means a lot to us, and we're grateful to be part of your positive experience.

      Best regards,
      -Fred sony-global

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancellation. Still have this. Very comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, AbdulF!

      We’re glad to hear that you find your WH-CH520 so comfortable and that you're still enjoying them. It's great to know they are delivering a quality experience for you.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Still working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these for a little over a year, and they are still going strong. I like that an update allowed the headphones to be connected to other devices without needing to disconnect from another device.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi cmp25!
      It is immensely pleased to hear that your WH-CH520 headphones are still performing so well after a year.

      We appreciate your feedback on the multipoint connection feature, which is designed to make switching between devices effortless so you can keep listening to your music or take calls without any interruptions. We're so glad you're finding it useful.

      Thank you for choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love this headphone…. Awesome quality. I purchased to replace my in ear buds that would fall out when I sweat in the gym. These are great… great sound, and keeps charge

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfactory Bluetooth Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is acceptable from these, but still not as good as similarly priced wired headphones. Would have been nice to have a 3.5mm jack as an option. Charging speeds are good . BT connection to phone and laptop work very well and better than expected. Buttons could use a little more texture better identify the desired function, Overall comfortable to wear, but have not used these in warmer weather.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr Generaux

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these but I wanted more Bass and more Volume so I am going to try something different from Best Buy I will let you know what happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chic and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the packaging it's very secure and made it seem so VIP. I really like the sleek and simple design as well, perfect for anything I use it for. I'm obsessed with the color and the price as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MrsKARSalas,

      Thank you for the wonderful 5-star review! We're so glad to hear that you love the packaging, sleek design, and color of your WH-CH520 headphones. It's great to know that the headphones are perfect for all your needs and that you're happy with the price. We truly appreciate your feedback and are thrilled to have you as a customer!

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 4 out of 5 stars

    Good and Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the price you pay. It is definitely a starter for your kid to learn how to appreciate things!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LuisB!
      Thanks for sharing that! It is truly wonderful to know that these WH-CH520 are helping your child learn to appreciate great sound.

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my daughter. She says they work great and they keep a long charge. She also said even though they are not noise canceling they block a lot of sound. Great buy for the money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShariM, Thank you for giving the product a perfect rating! We're so glad that you daughter is enjoying the superb sound quality, amazing battery life and great isolation of the headphones. It sounds like we hit the mark with the WHCH520. High quality sound and comfortable, all-day listening in a wireless headphone. The WH-CH520 have an ultra-long battery life of up to 50 hours and a 3-minute quick charge gives you up to 1.5 hours of audio playback. Designed with comfort in mind, the WH-CH520 headphones are lightweight and feature soft earpads, additional head cushion and silent joints so you can enjoy your favorite music and podcasts all day long. Thank you so much for your purchase and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Affordable and good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An affordable headset offers great clear audio for the price I use it for my kids

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the great review, user323500!

      We're so glad the WH-CH520 is working out well for your kids. It’s wonderful to hear that the audio clarity is hitting the mark, especially at such an affordable price point. We designed these to be a reliable, everyday option, so it’s awesome to see them fitting perfectly into your family's routine.

      Thanks for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Great product for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these as a great mid range product. Awesome sound quality and battery life! No noise cancelling but haven’t missed it. Not what I really bought them for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Head.phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and great and Clear sound. Definitely a good buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JimS!
      Thank you for your feedback on the Sony WH-CH520 headphones. We are delighted to hear that you found them easy to set up and appreciated their clear sound quality.

      Thanks for selecting Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, comfortable, good value would purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love these headphones, has a neat app feature that lets you adjust the sound and keeps a charge for a long time. I haven't needed to charge them yet and I've been using them over 2 weeks.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kalechips, we're glad you love our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you choosing SONY! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Earphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Easy to pair with phone. Great price and good quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    god for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Quality head. they work well the app controls are nice if you want to change the sound settings. I got these on sale for 35 dollars so well worth it not as good as higher priced headphones but good quality and battery life is 50 hours.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi waggs,

      Fabulous! We are very happy to know your satisfaction with the amazing performance of our WH-CH520 for its price. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and use! Good sound quality and Bluetooth connection!

    I would recommend this to a friend