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Customer reviews

Rating 4.6 out of 5 stars with 2332 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 2,333 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony headphones review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Base and treble on these headphones is great for the price point.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and clarity are great. Hook up really easy

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony WH-CH520 Wireless Headphone set w/Microphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well. Purchased a Blue Tooth adapter for my computer. Easy set up. Now use them with my home stereo. Good tonal quality. Comfortable to wear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yeah, We are happy that your Sony headphones work well with your home stereo and computer. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and use! Good sound quality and Bluetooth connection!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Veryyyyy nice headphones, sounds come through clear and precise I brought to use when walking or answering my phone in the car and they are superb. Would truly buy again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi dawny64!
      It is fantastic to know you’re enjoying the clear and precise sound of the WH-CH520 headphones, especially for walking and taking calls in the car.

      These headphones are made to be light and easy to wear all day, and Bluetooth makes answering calls super simple wherever you are.

      Thank you for choosing Sony!
      Best regards,
      Estefany sony-global

  • Cons mentioned:
    Bass, Volume

    Rated 4 out of 5 stars

    Mr Generaux

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these but I wanted more Bass and more Volume so I am going to try something different from Best Buy I will let you know what happens

    I would recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Classic Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Classic Sony has yet failed me. Sometimes over price but for this headphone is pretty good if you just want a basic essetial for traveling or office. Only budget about is not a lot of bass. But cant beat the price if you looking for a budget headphone its this one

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cuber, We're glad that you are enjoying your new headphones. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love this headphone…. Awesome quality. I purchased to replace my in ear buds that would fall out when I sweat in the gym. These are great… great sound, and keeps charge

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great product for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these as a great mid range product. Awesome sound quality and battery life! No noise cancelling but haven’t missed it. Not what I really bought them for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones work well. The only criticism is that the switches for functions are very hard to distinguish/find when the headphones are on the head. The on/off switch is very difficult to find and use; it requires prolonged pressure to activate.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RexL,

      We are immensely pleased to hear that your WH-CH520 headphones are performing well for you! We truly appreciate your detailed feedback regarding the tactile feel of the control buttons. While we designed the physical buttons to maintain a sleek, minimalist profile, we understand that ease of use while wearing them is essential. Your input is invaluable as it helps us refine how we balance streamlined design with intuitive accessibility for future models.

      Thank you for making Sony part of your daily listening experience!

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great. Battery lasts a long time. Can not charge and use, but charges quickly Will buy again for a gift. Love them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my daughter. She says they work great and they keep a long charge. She also said even though they are not noise canceling they block a lot of sound. Great buy for the money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShariM, Thank you for giving the product a perfect rating! We're so glad that you daughter is enjoying the superb sound quality, amazing battery life and great isolation of the headphones. It sounds like we hit the mark with the WHCH520. High quality sound and comfortable, all-day listening in a wireless headphone. The WH-CH520 have an ultra-long battery life of up to 50 hours and a 3-minute quick charge gives you up to 1.5 hours of audio playback. Designed with comfort in mind, the WH-CH520 headphones are lightweight and feature soft earpads, additional head cushion and silent joints so you can enjoy your favorite music and podcasts all day long. Thank you so much for your purchase and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these headphones!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is great! It has good quality and you can also use it to talk on the phone. It feels good and works great. You won’t be disappointed!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KAYTEX, we are really happy to hear that you're so pleased with your WH-CH520 headphones! It's fantastic to know that you're getting great sound quality and that they work so well for calls.

      We designed them to be comfortable for long listening sessions and to have a fantastic long battery life, so it's great to hear that they're a good fit for you.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy them. Very reliable and comfortable. Charges fast and compatible with various devices.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Madden,

      It is most rewarding to hear that you are enjoying the Sony WH-CH520 headphones!

      We designed them to be reliable, comfortable for long listening sessions, and highly versatile across various devices, so we are thrilled that those core qualities are making your experience so positive.

      Thank you for choosing Sony and for sharing your review!

      Regards,
      Dominick sony-global

  • Rated 5 out of 5 stars

    Very good for the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great, the battery lasts for a good amount and is really comfortable!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello PERICLESD,

      Thank you for choosing Sony!

      We're elated to hear that you’re enjoying the great sound quality, long battery life, and comfort of your WH-CH520 headphones. We encourage you to explore our latest models like the WH-ULT900N and WH-1000XM4 for an even richer audio experience. You can discover more options here: https://electronics.sony.com/audio/headphones/c/all-headphones

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GREAT HEADPHONES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for the price! I purchased to listen to music on my phone. It works great!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality stays charged very long time, very well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Definitely recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband absolutely loves these. The sound is very clear. Definitely recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tarra!
      Thank you so much for taking the time to share your review of the WH-CH520 headphones! It brings us great joy to hear that your husband absolutely loves them and finds the sound quality to be very clear.
      We're thrilled that the WH-CH520 has been a fantastic fit for him!

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love these headphones, has a neat app feature that lets you adjust the sound and keeps a charge for a long time. I haven't needed to charge them yet and I've been using them over 2 weeks.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kalechips, we're glad you love our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    god for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Quality head. they work well the app controls are nice if you want to change the sound settings. I got these on sale for 35 dollars so well worth it not as good as higher priced headphones but good quality and battery life is 50 hours.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi waggs,

      Fabulous! We are very happy to know your satisfaction with the amazing performance of our WH-CH520 for its price. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US