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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2378 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 2,379 reviews
  • Rated 5 out of 5 stars

    Cheap but good Sony headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio is very good it fits perfectly and the battery life is alright would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect match with Sony TV's!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headphones that sinc with 2 Bluetooth devices at the same time. Great sound for this price point. Charge seams to last "forever". Very happy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RobertB, We are glad that you are very happy with your new Sony wireless headphones. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Sony On-ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the best for college. I use them on campus so I can hear my music as well as other people around me. really confy on-ears

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones!! The sound quality is good. And, i don't have to worry about them falling off my ears. I like them and would recommend them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EvelynK,

      Thank you very much for sharing your amazing experience with the WH-CH520 Wireless Headphones! We are extremely pleased it suits your needs. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you for recommending our WH-CH520 and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Good Headphones for a nice price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, audio quality is nice, light weight and easy to carry around, also its a good price overall a very good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have great quality feel amazing on the head don’t cut out when using them overall great headphones For the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicely packaged & all around great purchase. High quality product for sure

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zoo44,

      We are so glad to hear that you are enjoying your new headphones! Knowing that you are pleased with the quality and packaging means a lot to us, and we are thrilled it turned out to be a great purchase.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    Wireless Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones work well. The only criticism is that the switches for functions are very hard to distinguish/find when the headphones are on the head. The on/off switch is very difficult to find and use; it requires prolonged pressure to activate.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RexL,

      We are immensely pleased to hear that your WH-CH520 headphones are performing well for you! We truly appreciate your detailed feedback regarding the tactile feel of the control buttons. While we designed the physical buttons to maintain a sleek, minimalist profile, we understand that ease of use while wearing them is essential. Your input is invaluable as it helps us refine how we balance streamlined design with intuitive accessibility for future models.

      Thank you for making Sony part of your daily listening experience!

      Regards,
      Dominick sony-global

  • Rated 5 out of 5 stars

    Connection sometimes faulty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's difficult to pair with a second device, but after a little work you can do it. Great sound, works for basic tasks.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SARAI!
      We are really happy to hear that you’re enjoying the WH-CH520’s sound and everyday performance.

      For connecting to a second device, we recommend first clearing the Bluetooth pairing list on your headphones and then placing them back into pairing mode by holding the power button until the indicator starts flashing.
      From there, connect to the new device through its Bluetooth settings. This usually makes switching smoother and once paired, the headphones should reconnect more easily.

      For more details, please see this link. We've included extra information there that you might find useful. https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776851.html

      Thank you for choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Great head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great head phones with great sound and can’t beat the price either.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RossR,

      We're delighted you're enjoying the great sound and feel the WH-CH520 headphones offer excellent value!

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headphones. Best purchase ever! I am so glad I got them and I love the easy connection.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LissetteA!
      Thanks so much for taking the time to share your feedback about your WH-CH520 headphones.
      We are really happy to hear that they were such a fantastic purchase for you and that you appreciate the easy connection.

      It's great that you've noticed the easy connection, which is thanks to our Fast Pair and Multi-point Connection features, letting you pair with your Android device instantly and connect to two devices at once.

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Affordable and nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, decent sound for an affordable price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your review, SowmikC!

      We’re glad to hear that you’re enjoying your WH-CH520 headphones! We designed this model to deliver a high-quality, reliable audio experience at an accessible price point, so it’s wonderful to know we hit the mark for you.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great! Better than I expected! Very close to Beats for less than half the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LuzB!
      It is fantastic to know that your Sony WH-CH520 headphones are working so well!

      While these are a solid choice for daily use, you might want to explore models like the WH-1000XM6, WH-1000XM5, or the WH-ULT900N if you're interested in our most advanced features. They are designed to deliver a truly rich and powerful listening experience.

      We appreciate your business and thank you for choosing Sony headphones!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Excellent Noise Cancellation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones I've had. The noise cancellation is phenomenal: I am right now living next to a church with three services a day. I turn NC on and I no longer can hear the word of God. That's a wonderful thing, since I like silence sometimes. When I want sound with the headphones, it is very clear for online conversations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these have a really long battery life which is super useful!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user575417!
      Thanks so much for sharing your thoughts on the WH-CH520 headphones. We are delighted to hear about your experience! It's fantastic that the long battery life has been so useful for you.

      We designed these with up to 50 hours of power and Quick Charging to keep the music going wherever you are. Plus, you get multipoint connection for easy switching between devices.

      We appreciate your decision to go with Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones. Connects to my windows laptop seamlessly. Mainly use it for meetings and audio is very clear on both ends.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexT, Awesome! We are so glad to hear that you are enjoying your new WHCH520! With the WHCH520 you can stay powered up for days! With up to 50 hours of battery life, you can listen to your favorite music without worrying about running out of charge. And, if your headphones battery is running low, a 3-minute quick-charge can give you 1.5 hours of listening time. -Carl Sony_US

  • Rated 5 out of 5 stars

    Great Headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves these headphones. Quality sound and has a comfortable fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for your student

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds a long charge and is loud and clear. Very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pair of headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With great sound and a long battery life, this is a must have for those looking for a good set of headphones that won't break the bank.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KacieB, Thank you for sharing your thoughts and experience so far using your Sony WH-CH520. We're glad you feel the headphones is worth its price and you love the exceptional sound quality, as well as long-lasting battery, and overall features. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for the 5-star rating and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Quality of item

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very light weigh, sound quality is very good with good life time on the battery. Easy storing when not in use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TerrenceL,

      We are happy to hear that you are enjoying the lightweight design and impressive battery life of your WH-CH520 headphones! It is great to know that they are fitting perfectly into your daily routine and storage needs.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global