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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2378 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 2,379 reviews
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headset lasts for days before needing charge. Takes about 2 hours to charge. Very loud. Only reason I had to buy a second one is because I accidentaly broke mine but they they still worked when I trashed them. Best headset ive ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work amazingly and the battery life is very long. I love the in-app features that let you customize the sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think these are great quality and really get the job done for the price. Insanely long battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only knock on this product was it takes a little longer to connect to a device but really good quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, BrianS!

      We are so pleased to hear that you are enjoying the really good quality of your product. It’s fantastic to know that the performance is meeting your expectations once you are connected.

      We also appreciate you bringing the connection time to our attention. We understand that even a small delay can be noticeable, and we are constantly working to optimize connection speed and stability across all our devices. Your feedback is valuable as it helps us prioritize future software updates and product improvements.

      Thank you again for your review and for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Great Wireless Headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to connect to your phone or any device with bluetooth capabilities. Battery life is amazing!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidW,

      It is truly wonderful to know that you are enjoying the seamless connectivity and the exceptional battery life of your WH-CH520 headphones. We designed these to keep up with even the busiest schedules, so it's great to hear they are staying powered up for all your listening needs.

      Thank you for being a valued part of the Sony family!

      Regards,
      Dominick sony-global

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headphones, the sound us much better than my other wireless headphones, but if you wear glasses they do squeeze your ears a little.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound. Very good product for the price. I would definitely recommend these. I use them at work and they are perfect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's wonderful, JohnH! We're glad that you are happy with your headphones and we appreciate that you'd recommend this product to others. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Excellent product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have been a fantastic addition to our family. The design is adorable, and the cushioned ear pads provide a comfortable fit for my little one. I love the volume-limiting feature, ensuring my child's hearing is protected while enjoying their favorite tunes or educational content. The durability is impressive, handling the rough handling of a toddler with ease. I couldn't be happier with this purchase! Thank you for providing my toddler with a safe and enjoyable audio experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi worthtobuy, we're glad you are enjoying our product. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! ~Earl Sony_US

  • Rated 4 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good crisp sound at a good price. Not super loud, but does the job.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JimmyD,

      We are very glad to hear that you are enjoying the crisp sound quality of your headphones. We appreciate your feedback regarding the volume levels, and we are pleased that they are performing well for your needs at a great price point.

      Thank you for choosing Sony!

      Regards,
      Dominick sony-global

  • Rated 5 out of 5 stars

    My Sony headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound to them! Great taste in color as well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the wonderful review, SusanM!

      We are delighted to hear that you love the sound of your WH-CH520 headphones and that you also appreciate the great taste in color! We take pride in combining quality audio performance with appealing design choices.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very useful when I need to listen to work related trainings and listen to music and videos. Excellent sound quality and noise reduction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great… especially for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are perfect. I am a runner. They don’t move while I run and the sound quality is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crisp & Clear Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are perfectly comfortable and the sound is very clear and crisp. They are a must-have and reasonably priced!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CeeCee,

      Thanks for commenting! We are so happy to know your satisfaction with the very comfortable fit design, exceptional sound quality, and reasonable price of our WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Solid headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bt noise cancelling headphones I've purchased. Ear fatigue was minimal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good for grandpa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for my 70 years old father. easy to use for him, and good sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones for my daughter and she said they're the best pair ever. Sturdy with great sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alanaek, we're glad you and your daughter love the sound quality of our product! Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Good for budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit for budget, good overall quality and sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello HienV,

      Thank you for choosing Sony!

      We're excited to hear that you appreciate the great fit, quality, and sound of the WHCH520 headphones within your budget. Your feedback means a lot to us, and we're glad the product is delivering the value and experience you were looking for. Thank you for sharing your positive experience!

      Best regards,
      -Fred sony-global

  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has good sound, comfortable, and has great charging speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Head phones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound i’ve never had any headphones that are this good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, cheap wireless headphones. So far so good. Used it for a few weeks now with no issues.

    I would recommend this to a friend