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Customer Ratings & Reviews

$68.00

Customer reviews

Rating 4.6 out of 5 stars with 2268 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 2,268 reviews
  • Rated 3 out of 5 stars

    So so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start with the fact that I am not tech savvy and I only go these to deter people from talking to me at the gym and to listen to audio books. They do not cancel ANY outside noise and figuring it if they are in or off is obnoxious. It takes me 2-3 attempts to turn them on and again to turn them off, the notification light doesn’t seem to light up or flash is a way that it makes sense. I might evenly catch on, but not exactly beginner user friendly.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KariW,

      Thank you for considering Sony products.

      We’re honored to hear that you selected the WH-CH520 headphones for your gym sessions and audiobook enjoyment. We apologize for any inconvenience you've experienced with the noise cancellation feature and the device's operation.

      The WH-CH520 headphones do not include active noise cancellation (ANC). Instead, they offer passive noise isolation through their on-ear design, which may not fully block out external sounds, especially in noisy environments like gyms.

      We understand that turning the headphones on and off can feel complicated and unintuitive, and we truly empathize with how this can impact your experience. To assist, we’ve included a helpful article that explains the correct method to power your headphones: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776833.html

      We hope this helps enhance your experience with the WH-CH520 headphones. If you have any further questions or need additional assistance, please don't hesitate to reach out.

      Best regards,
      -Fred sony-global

  • Rated 5 out of 5 stars

    Great balanced sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is crystal clear, and well balanced. Not to much bass where it sounds muddy. Comfortable ear pads.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MGarcia,

      Awesome! It is really lovely to know your satisfaction with the amazing sound quality and very comfortable fit design of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 4 out of 5 stars

    GOOD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    COMFORTABLE, GOOD SOUNDING EARPHONES. IF YOU HAVE A SMALL HEAD, PROBABLY NOT FOR YOU. THEY SLIDE AROUND ON MY HEAD WHEN WORKING OUT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Early Impression

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am quite impressed with these headphones so far for the price. Sound quality is good and they are comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MajorPain, Awesome! Choosing these headphones will definitely be worth it! We are extremely pleased to hear you are enjoying the wonderful features, especially the exceptional comfort and amazing sound quality of your WH-CH520 headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you so much for your purchase and for giving the product a perfect rating! -Jess Sony_US

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and wide enough to fit your head, good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound quality is very good, and it is affordable. They also have a long battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, lightweight!! My son loved it!!! Recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. They came right in time. Noise canceling is best for my job. Thank you

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrittanyS,

      It is most rewarding to hear that your new headphones arrived exactly when you needed them! We are delighted that the secure, comfortable fit is providing the isolation you need to stay focused and productive at your job. It is wonderful to know that the WH-CH520 is delivering the high-quality sound and reliability that helps your workday go by smoothly.

      Thank you for choosing Sony.

      Regards,
      Dominick sony-global

  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for trips, decent sound for the price. Not quite what i needed but a solid choice at the price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for kids!!! Too small for adults

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones originally for myself, but these were too small for me so i gave it to my son who needed a decent pair. He loved them so much. Mainly because his favorite superhero is Miles Morales (Spider-Man). He wears Sony headphones so know he is just like him. Bought a second pair for my oldest and he loves them too. Highly recommend for kids since they are for smaller heads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Excellent purchase. It was just what I needed

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, Maria!

      We are delighted to hear that you found the WH-CH520 to be just what you needed and that you consider it an excellent purchase. We designed these headphones to provide a great listening experience for your everyday life, and it brings us great satisfaction to know that you're enjoying the sound.

      Best regards,
      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Sounds clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great got it for my daughter she 9 just right for her while not being too expensive

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LamarT!
      Thank you for sharing your experience with the WH-CH520 headphones. We are delighted to hear that they are a perfect fit for your 9 year old daughter, offering both comfort and affordability.

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, very comfortabl, easy to pair and a great price! My granddaughter loves it! She doest leave home without it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mahealani,

      Fabulous! We are so happy to know that you are well-pleased with the exceptional performance and reasonable price of the WH-CH520 headphones. We are also delighted to hear that your granddaughter loves it so much!

      With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you for the perfect star review with the WH-CH520 and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Excellent headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for basic headphones for work (teams meeting) and this worked out great. They are comfortable and sound great (youtube). Although i havent worn them for more than an hour, during that hour they have been fantastic. Calls sound clear and no complaints from the users on the other end about not being able to hear or understand me. 5 stars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they are very comfortable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very comfortable and also have a very professional sound of good quality. Highly recommended

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Daniel,

      Fantastic! We are extremely pleased to hear your satisfaction with the very comfortable fit design and exceptional sound quality of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Great school headphone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for school easy to store and comfortable wired headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great budget headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid headphones for the price. I like how light they feel. The sound quality is what you expect for the price, but they headphones look great considering the cost. The microphone on calls seems to be a big upgrade from even the xm5. I also ordered the Sony 720n, which has noise cancelling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong Bluetooth Connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a great battery life and easy to connect Bluetooth, providing more than adequate sound quality for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarkM, Thank you for the amazing review! We're delighted to hear that you like the long battery life, easy Bluetooth pairing, and excellent sound quality of the WHCH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loud, they don’t fall off while working out which is what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A bargain this price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. Comfortable. Adjustable. Very low profit such a great sound!

    I would recommend this to a friend