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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2378 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 2,378 reviews
  • Rated 5 out of 5 stars

    Fabulous headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my headphones they are truly the best. I would recommend them to anyone in need of some good quality headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! So easy to connect great sound very comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great head phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great battery lasts long. Only problem is you have to press tge power button a long time to turn ut on

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nicolle!
      Thank you for your feedback! We are thrilled to hear that the WH-CH520 headphones are working well for you and that you appreciate its long-lasting battery life. We appreciate your input regarding the power button and will take it into consideration.

      The headphones also offer excellent sound quality and a comfortable fit, making them perfect for extended listening sessions.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Great headphones… and a decent price too!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are getting a lot of use for this item! We hook it up to our tv…. We have had zero problems with it! Very happy with our purchase!!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoeC!
      It is truly wonderful to know that your WH-CH520 has been performing so reliably for you. We are so happy that you’ve had a seamless experience and are getting so much use out of them!

      Thanks for choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 4 out of 5 stars

    Sony wireless headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fit, comfortable. Good sound. Easy connection. Small controls a bit difficult to navigate what notifications.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Sonos

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I love them. They are durable and the sound quality is excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RenitaT,

      We couldn't be happier to hear that you are loving the durability and excellent sound quality of your WH-CH520 headphones. Since you have such a great ear for audio, you might eventually want to experience our flagship noise-canceling technology found in the new WH-1000XM6, which takes that signature Sony sound to an even more immersive level.

      Thank you for trusting Sony for your listening journey.

      Regards,
      Dominick sony-global

  • Rated 5 out of 5 stars

    the beast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound and very smooth light weight and adjastable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound quality. been using it everyday. been great,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Svenskey,


      We are delighted to hear you are enjoying the great sound quality and finding the WH-CH520 a great fit for your everyday listening! That's fantastic.

      Thanks for choosing Sony. Best regards, Eliab sony-global

  • Rated 5 out of 5 stars

    My review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great piece of gear. I like to jog shirtless in my neighborhood listening to music with it, while all the divorced moms jaws drop when they see me and turn into brain eating she-zoombies chasing after me like in the axe deodorant commercials. This truly is a great way to listen to music and make new friends!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got these headphones for my sixth grader for school. He absolutely loves the color which is why he initially chose them.But the reviews have been pretty good.And so far, he has had no issues with them and said that they run absolutely perfect.And he's also had quite a few people.Tell him how nice they are, which also is a plus when you are in sixth grade lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my niece .She loved it. Audio sounds good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnjuT,

      That's fantastic! We are truly heartened to learn that your niece is enjoying her new headphones. We designed the WH-CH520 to deliver High-Quality Audio, enhanced by our DSEE technology, which helps restore the detail lost in compressed music. Your niece will surely appreciate the amazing Up to 50-Hour Battery Life for long days of listening, and the convenience of the Multipoint Connection feature, allowing her to easily switch between her phone and a computer for music or online classes.

      Thank you for trusting Sony!

      Best regards,
      Dominick sony-global

  • Best Buy Employee

    Rated 5 out of 5 stars

    I Love These

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I love walking with these on. They give good sound. I wpuod def buy these again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Schmicky,

      Thank you for choosing Sony!

      It's fantastic to know that your WHCH520 headphones make your walks more enjoyable with their great sound. Hearing that you would definitely choose them again means a lot to us. Thank you for sharing your experience—we hope you continue enjoying every moment with your headphones!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good and the battery lasting power is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy Headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this pair of headphones for my son to use with his tablet. They’ve worked well under a lot of use. These headphones are pretty sturdy and are well made!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality headset with great sound. Very durable as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use for the gym daily and hardly have to charge, they’re loud and perfect for me and I purchased for my boyfriend and son as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this product when I was on sale for $40 and after tax it’s around $45. For a affordable headphone I can’t complain much and it has excellent battery life. You can also download the app to change the eq settings, just wish it would be a little bit more louder to block out some background noise when I am outside. But overall great specs, looks decent and super light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it over all!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality of the sound. The noise cancelling is superb!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this headset, very comfortable and has great performance and quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tani, we're glad you like our product. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing SONY! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Best Buy at Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect sound light wait and the best price at Best Buy definitely a recommended product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NadiaT,
      Wow! We're really glad to hear your great deals from the store. Nice to know you like the perfect sound and lightweight of your new headphones. Our WHCH520 allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thanks for choosing Sony! - Kris Sony_US