Customer Ratings & Reviews

Hello TaylorE, We are glad that you now have an awesome pair of headphones. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for choosing Sony! Vincent

Hi Beats,

Amazing! You've made a great choice! We are thrilled to know that you are satisfied with the exceptional sound & quality, very comfortable fit design, and reasonable price of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

Thank you very much for your purchase and for choosing Sony!

- Romeo

Hi JSFe, we're glad you like our product. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for choosing Sony! ~Earl

Hi Jennibop,

We regret to hear that you are not completely satisfied with the headphones. For optimum fit and comfort, make sure that you are wearing the headphones properly. You can also adjust the headband depending on your head shape. You may find these links helpful:

https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000781372.html
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch520/articles/00282845
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch520/articles/00015243

Sound quality and volume may vary depending on the source content. You do have the option to adjust the equalizer and CLEAR BASS settings of the Sony Headphones Connect app to tailor-fit the sound quality to your needs. For more information, please refer to this link:

https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776844.html

Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:

Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car

Sincerely,
-Ralph

Hi Talk!
We feel privileged to know that you are loving your new headphones, especially since you found them while looking for something else!

The WH-CH520 is designed with soft earpads and a lightweight headband to keep you comfortable all day long. They also support Hands-free calling, allowing you to answer a call with one click of the buttons on the earcups without ever taking your phone out of your pocket.

We're glad you chose Sony!
Happy New Year and best regards,
Estefany

Hi TandB,
Thanks for sharing your review! It's a truly pleasure to hear that your son is so happy with his new WH-CH520 headphones. We are glad they are working out perfectly for his daily use and that the sound quality is making a great impression.

We appreciate your business and thank you for choosing Sony headphones!
Best regards,
Estefany

Hello Jakshaq, We are glad that you like the sound quality and battery life of your Sony headphones. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for choosing Sony! Vincent

Hi Melissa,

Fabulous! We are truly delighted to hear your satisfaction with the long-lasting battery life and exceptional quality of the WH-CH520. We greatly appreciate your recommendation!

With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

Thank you very much for your purchase and for choosing Sony!

- Romeo

Hi Berenice,

Amazing! We are so happy to know your satisfaction with the very comfortable fit & lightweight design, ease of use, and exceptional sound quality of the WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

Thank you very much for the perfect star review and for choosing Sony!

- Romeo

Thank you for the enthusiastic feedback, YanieZ! We couldn't be happier to hear that you're enjoying the good sound quality of the WH-CH520N headphones.

We designed these headphones to provide a great listening experience, and your repeated praise confirms that we've hit the mark. Thanks again for choosing Sony!

Best regards,
Gus
Sony Social Media Team

Hi AndrewB, Amazing! We're glad that you like the sound quality and comfort. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony. Erin

Hi Geed,

Fantastic! We are very happy to know your satisfaction with the incredible sound quality, reasonable price, and stable & reliable Bluetooth connectivity of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

Thank you for your purchase and for choosing Sony!

- Romeo

Hi CesarC, Awesome! We are so glad to hear that you are happy with your new headphones! With the WHCH520 you can stay powered up for days! With up to 50 hours of battery life, you can listen to your favorite music without worrying about running out of charge. And, if your headphones battery is running low, a 3-minute quick-charge can give you 1.5 hours of listening time. -Carl