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Customer reviews

Rating 4.6 out of 5 stars with 2378 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 2,379 reviews
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works better than my Beats headphones! Long-lasting battery too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AshleyR!
      It is great to hear that your WH-CH520 is working so well for you and that the battery life is standing out!

      While these are a solid choice for daily use, you might want to explore models like the WH-1000XM6, WH-1000XM5, or the WH-ULT900N if you're interested in our most advanced features. They are designed to deliver a truly rich and powerful listening experience.

      It’s a pleasure having you as a Sony customer!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Great sound for a good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great has good base. Only drawback is the headphone cups do not fold

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones I love them so much . Comfortable and loud.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chocdoll,

      It’s a true pleasure to hear that you are loving your new headphones! We are so happy that the comfort and volume levels are hitting the mark for you, as we aim to make long listening sessions as enjoyable as possible.

      If you ever decide you want to upgrade that experience even further, you should definitely take a look at our flagship WH-1000XM6. They offer a similar lightweight feel but add industry-leading noise cancellation and even more powerful sound—perfect for when you're ready to take your music to the next level.

      Thank you for being part of the Sony family!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    A budget beast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchase these headphones and I must say I really like them. They are loaded with features and they have great battery life. What's not to like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loud, they don’t fall off while working out which is what I needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony Headphones Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift and my brother likes them. He doesn’t like that they are not noise canceling and they don’t fit around his ears. If you’re buying for an older person, get a different model. Sony is great though.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi User245221,

      Thank you for sharing your experience!
      We are honored to hear that your brother is enjoying the gift of his new headphones. While the WH-CH520 is designed as a lightweight, on-ear model featuring an incredible 50-hour battery life and DSEE™ technology for enhanced sound quality, we understand that fit and noise cancellation are very important preferences. If you are looking for a model with an over-ear design that wraps around the ears and includes Advanced Noise Canceling, we highly recommend checking out the Sony WH-CH720N. It features our Integrated Processor V1 to help block out the world and may provide the specific comfort and quiet your brother is looking for.

      Thank you for trusting Sony.

      Regards,
      Dominick sony-global

  • Rated 5 out of 5 stars

    Don’t miss this gem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They exactly what I was looking for. Sound clarity is exceptional. Microphone is the best. I use them everyday!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great school headphone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for school easy to store and comfortable wired headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good standby battery life, great for music and chats.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LoriH, we're glad you like the battery and sound quality of our product. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great. If you’re a college kid looking for some affordable but good quality headphones, these are it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, CassieA,

      Thanks for the great review! Glad to hear that your Sony headphones have exceeded your expectations! Designed to be lightweight and comfortable for all-day use, we are sure you will enjoy them. Do not forget to download the Sony Sound Connect app to enhance the experience!

      Thank you for choosing Sony, have a nice day.
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones have good sound quality, seem very durable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidH, Thank you for this amazing review of your WH-CH520 headphones. We're glad you love the exceptional sound quality and durable design of the unit. Our WH-CH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Excellent purchase. It was just what I needed

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, Maria!

      We are delighted to hear that you found the WH-CH520 to be just what you needed and that you consider it an excellent purchase. We designed these headphones to provide a great listening experience for your everyday life, and it brings us great satisfaction to know that you're enjoying the sound.

      Best regards,
      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and quality. Very durable.I brought these for my 14 yr old and he loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good ones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It have been working good connection is fast hopefully will last longer than the blue ones i got last year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's pretty amazing for the pice of it not overally expensive and does the job, especially if you're looking for something without a cord I've had way too many headphones break over the years because of the cord wireless is the way to go

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavionT,

      Thank you for choosing Sony!

      It brings us great joy to hear that you’re enjoying the WH-CH520 and appreciate its value and wireless convenience. We understand how important durability and freedom from cords are, and we're glad this product supports your lifestyle. Your feedback encourages us to keep delivering reliable and affordable audio solutions. Thank you for sharing your experience!

      Best regards,
      -Fred sony-global

  • Rated 5 out of 5 stars

    Great gym music

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it and enjoys using it at the gym! She says it’s been a while since she had a good sound quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are perfect for gaming and listening to music. They have Bluetooth so they can connect to the phone and to the computer which makes them really versatile!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, JessicaM!

      We are so happy to hear that your WH-CH520 headphones are the perfect fit for your gaming and music! It’s great to know that you’re finding the Bluetooth multipoint connection so useful; we designed them to be versatile enough to switch between your phone and computer seamlessly.

      Thank you for choosing Sony and for sharing your experience!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product at a great value! Would definitely buy these again! Awesome purchase!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, ThomasN!

      We are absolutely thrilled to hear that your WH-CH520 has been such an awesome purchase. It’s wonderful to know that you’re enjoying the excellent quality and great value they provide!

      Thank you for choosing Sony and for your high recommendation!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Sony head wear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really glad I bought these tonight the sound would be crappy but it’s not

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JeremyS,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you are enjoying the sound quality of your WHCH520 headphones. It's wonderful to know that your experience has been positive and the sound has impressed you.

      Should you ever wish to explore even deeper bass or industry-leading noise cancellation, our latest WH-ULT900N and WH-1000XM4 models are excellent next steps for your audio journey. You can browse our full lineup here: https://electronics.sony.com/audio/headphones/c/all-headphones

      Best regards,
      -Fred sony-global

  • Rated 5 out of 5 stars

    Comfortable Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great, easy on the ears. Just as expected and more.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DCinPA,

      Fantastic! We are extremely pleased to know your satisfaction with the amazing sound quality, very comfortable fit design, and superb performance of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US