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Customer reviews

Rating 4.6 out of 5 stars with 2383 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 2,384 reviews
  • Rated 4 out of 5 stars

    It on top of the ear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is pretty, but I didn't know it seats on top of your ear so I had to return it. I sound quality it good I think.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WOMPWOMP,
      Thank you for sharing your feedback on the WH-CH520. We're glad to hear you appreciate the color and sound quality! We understand that comfort is essential and the design of the headphones may not be suitable for you. We truly appreciate your input.

      Thank you for considering Sony products.
      Best regards,
      - Stephanie Sony_US

  • Rated 5 out of 5 stars

    100/10 would recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these headphones are 100/10 would recommend to anyone and they are more so on the cheap side a little and the sound is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these headphones. It wasn’t that much because I used the coupon and at the time I was looking for another pair of headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Talk!
      We feel privileged to know that you are loving your new headphones, especially since you found them while looking for something else!

      The WH-CH520 is designed with soft earpads and a lightweight headband to keep you comfortable all day long. They also support Hands-free calling, allowing you to answer a call with one click of the buttons on the earcups without ever taking your phone out of your pocket.

      We're glad you chose Sony!
      Happy New Year and best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Ain’t headphone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If my headphone is not Sony I don’t like it Sony is the best good sound systems and sounds good I love it and highly recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for listening, but talking, affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds is great, mic is my only complaint, these headphones are more for listening than they are for talking on the phone

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ArielB,

      We are thrilled that you’re enjoying the sound quality and Cappuccino finish of your WH-CH520! We designed these with a 50-hour battery life for long-term listening enjoyment.

      Thanks for choosing Sony.

      Best regards,

      Eliab sony-global

  • Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is absolutely amazing! It works perfectly, looks great, and makes my life so much easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Nice color. Works and connects easily.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Michael,

      We're glad to hear you're enjoying your WH-CH520 headphones! It’s great to know you like the color and found the connection process so easy.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value excellent sounds. I have bought 3 pairs of these headphones. They do not disappoint.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has good performance. Comfortable, less weight.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MdsaifurR, amazing! We're glad you are enjoying your new headphones! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great sound but fragile!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality and noise cancellation is great! My teenage son wears these and he can’t hear a thing when i call him from another room. Unfortunately they do break pretty easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get What You Pay For

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to avoid ruining my AirPods Max while working out due to sweat. Have only used them a couple of times, but the headphones have handled the sweat. The sound is OK. I have a shaved head, and they tend to slip, whereas the AirPods Max didn't. All in all, good value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them for my wife as a gift. She uses them at home and the gym. Great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adjustable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These fit really well and I like that they're adjustable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent pair of bluetooth headphones. I charged them when i first got them and have used them a dozen times an hour+ at a time and are still charged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony headphone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable and sounds so good very good and the system of the sounds is amazing I love it especially when working out

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ahmad, Thank you for the positive review! We're glad you appreciate the great value and excellent sound of your Sony WHCH520. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Great headphones for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my son on sale. He loves them. They sound great and fold up and fit right into his laptop bag.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TandB,
      Thanks for sharing your review! It's a truly pleasure to hear that your son is so happy with his new WH-CH520 headphones. We are glad they are working out perfectly for his daily use and that the sound quality is making a great impression.

      We appreciate your business and thank you for choosing Sony headphones!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Solid headphones for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an inexpensive set of headphones these work well and sound good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Headphones for Daily Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good quality headphones purchased for daily use. The previous ones lasted at least two years. Hopefully, Sony never stops making these headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my son for his birthday and he uses it all day every day. He has it connected to his iPhone and it works perfectly

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the wonderful review, KarleyS!

      Happy birthday to your son! We are so glad to hear he's loving his new WH-CH520 and that they’re working perfectly with his iPhone. It's great to know they’ve become such a big part of his daily routine.

      Thanks for choosing Sony for such a special gift!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Easy to use!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Easy to set it up. Crystal clear sound. I am 100% satisfied!

    I would recommend this to a friend