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Customer Ratings & Reviews

$68.00

Customer reviews

Rating 4.6 out of 5 stars with 2272 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 2,272 reviews
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are great and super easy to connect to TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom and she loves them. Works great for her needs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi winboy!
      Thank you so much for sharing that lovely feedback about the WH-CH520 headphones.
      We are immensely pleased to hear that your mom loves them and that they are working great for her needs.

      The WH-CH520 headphones are designed to be both user-friendly and feature-rich. They offer easy-to-use controls right on the earcup for effortless management of calls and music, and they deliver clear, reliable audio quality. Furthermore, the long-lasting battery means less time charging and more time listening, and the built-in microphone allows for clear hands-free calling.

      We appreciate your decision to go with Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    THIS IS THE BEST HEADPHONES

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headphone I ever had. Sadly I has to return it because someone broke it by accident. Being someone who plays basketball daily, this is the best option you could pick

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good product

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    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product has clear audio and good for the gym to work out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones work great. Like that they fit perfectly over my hearing aids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price point. Love the color and texture. Do wish they folded.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello glopez48,

      Thank you for choosing Sony!

      We're excited to hear that you appreciate the WHCH520’s color and texture, especially at such a great price point. Your feedback about the folding feature is valuable, and we’ll keep it in mind as we continue to improve our products. Thank you for sharing your thoughts with us!

      Best regards,
      -Fred sony-global

  • Rated 4 out of 5 stars

    decent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nothing special good Sony quality, decent price, for this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fr the price the headphones are great. No issues this far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, Greatprice!

      We are so pleased to hear that you feel the WH-CH520 headphones are great for the price and that you haven't encountered any issues! We are committed to delivering reliable performance and excellent sound quality across all price points.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Good for daily use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, Good for Zoom/Teams calls and decent for music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good bass and sound quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bass and sound quality, best buy staff helped to find a nice beige color one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely a buy now if on sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on sale $30 off, use daily, the linking to other BT devices sometimes problematic but cannot say it is the headphones Its not a 400 $ apple item but for 40 $ it is pretty outstanding Using the app in android provides flawless one button connevtion to phone Using these right now

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphone. I was amazed at how well they worked! They are light, and they sound great. They are also fairly compact. Knocking one star off because the keys on the side are too small and Bluetooth pairing was bit of a challenge. Once I got it going through, I was super pleased. I would definitely buy these again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vaarta, Thank you for the positive review! We're so glad you like the lightweight and compact design, great sound quality, and overall features of the Sony WHCH520. At Sony, we are always looking to improve our product quality and features. We have noted your input about the size of the buttons and pairing procedure and will be sure to forward this feedback to the appropriate department.
      Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great product is comfortable and has been completely effective since purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ColbyF!
      Thank you so much for your feedback! We are really happy to hear that the WH-CH520 is working great for you and that you find it comfortable and effective.

      This model is designed with lightweight materials and offers up to 35 hours of battery life, so you can enjoy your music, calls or podcasts for longer without discomfort or interruption.

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Sony headphones are great and very durable to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Snoopy!
      Thanks for letting us know how much you like your WH-CH520 headphones. We are really happy to hear that they are proving to be both great and very durable for your needs.

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 3 out of 5 stars

    Cute color, not the most functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty color. Doesn't get small enough for my small head. Doesn't cover entire ear and sits on ear instead so not the most comfortable if you have a lot of earrings. Had some trouble with turning on/off the bluetooth connection. Worth it for the price though.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your honest feedback, FelS!

      We’re glad you like the color and value of the WH-CH520. We are sorry to hear about the fit issues and the trouble with the Bluetooth connection. Since these are an "on-ear" design, we appreciate you mentioning how they feel with earrings, as that is very helpful for other users.

      If you continue to have trouble with the Bluetooth, please reach out to us so we can help!

      Thank you for choosing Sony.

      Best regards,

      Gus, Sony North America Customer Support sony-global

  • Rated 5 out of 5 stars

    Very Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, good value for the money. All functions worked as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price, got it for my son and he loved it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank thank you for the great review, VictorV!

      We are so pleased to hear that you found the WH-CH520 headphones to be great for the price and that your son loved it! It is incredibly rewarding to know that a Sony product made such a positive gift.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Sony wireless headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for headphones to use at the gym. Most of the options I looked at were over $200 and then best buy had Sony wireless headphones for $60 I read the great reviews and was able to use rewards to purchase the item. Thanks Best Buy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BMF3,

      That's amazing! You've made a great choice! We are extremely pleased to know that it perfectly suits your needs and expectations. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Like them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son likes them and he's a picky person when it comes to electronics and headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamikaM,

      Thank you for choosing Sony!

      It brings us great joy to hear that your son enjoys the WH-CH520, especially with his discerning taste in electronics and headphones. We sincerely appreciate you sharing your feedback and hope he continues to have a wonderful listening experience with them.

      Best regards,
      -Fred sony-global

  • Rated 5 out of 5 stars

    SONYYY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been using them for a couple months now, and i was really surprised with the quality and sound. They've lasted me a long time and they match with so many outfits i love them sm <333

    I would recommend this to a friend