Customer Ratings & Reviews
- Model:
- WHCH520/B
- SKU:
- 10736432
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Great Black Friday special
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great bargain. I bought them for my Mom to use with her Samsung tv so she doesn't disturb her roommate. She's pleased with them.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, JSTN!
We are so glad to hear that the WH-CH520 headphones were a great bargain and are working out so well for your Mom! It’s wonderful to know they’re helping her enjoy her Samsung TV while keeping things quiet for her roommate—that sounds like a perfect solution for everyone.
We’re pleased that she’s happy with the fit and sound. Thank you for choosing Sony for such a thoughtful gift!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Good Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good stuff. Kid loved it. Great gift. Shipped quickly and arrived perfect condition.
I would recommend this to a friend - Pros mentioned:Sound quality
Great buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color is so beautiful but the sound is amazing! Definitely a great purchase
I would recommend this to a friend Headphones are fine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! I got it due to my current phone not having a headphone jack
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MatthewB
We are excited to hear that the WH-CH520 are working out so well for you!
Thanks for choosing Sony and happy 2026!
Best regards,
Estefany
- Pros mentioned:Sound quality
Big Sound and Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Real value,quality sound that doesn't break the bank
I would recommend this to a friend Sony wireless headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for headphones to use at the gym. Most of the options I looked at were over $200 and then best buy had Sony wireless headphones for $60 I read the great reviews and was able to use rewards to purchase the item. Thanks Best Buy!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BMF3,
That's amazing! You've made a great choice! We are extremely pleased to know that it perfectly suits your needs and expectations. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Adequate for the price.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves it. The sound is adequate for the price.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ease of setup and good sound quality.Comfortable fit.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ManiS,
Thanks for commenting! We are so happy to know your satisfaction with the incredible sound quality, ease of setup, and very comfortable fit design of the WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Connectivity
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My giftee loved the headphones. Says he can Connect to all his devices.
I would recommend this to a friend - Pros mentioned:Sound quality
.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound good!! ......................................
I would recommend this to a friend - Pros mentioned:Sound quality
Wow, good purchse!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these even when I'm using the lawn mower or blower and am impressed with the noise canceling feature!
I would recommend this to a friend - Pros mentioned:Sound quality
Uncomfortable and fits weird
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know everyone's ears and heads are different, but these are really uncomfortable for me. I don't consider them on-ear headphones. They're kind of a mix of on and over. They just don't fit right on my ears. I mainly use it in bed while I watch videos on my tablet. I have to wear glasses in order to see and these press tightly against my ears and the arms of my glasses, to the point where it actually hurts after several minutes. As for the sound. They are really good at the price point. Pairing my phone and tablet was also a breeze. They are just too uncomfortable, so I will be returning them.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Scooter,
We are sorry to hear about your experience. This is definitely not the customer experience we want you to have. If the headphones are still with you, we highly recommend wearing the headphones correctly and adjusting the length of the slider according to the size of your head: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000781372.html.
We take all user input seriously and will make sure your comments reach the appropriate person. If you are still uncomfortable, you may want to consider checking out our over-ear headphones such as the WH1000XM5 or WH1000XM4. Should you need further assistance, you can email us at socialsupport@am.sony.com.
Sincerely,
Vincent
- Pros mentioned:Comfort
SONY HEADPHONES/COMFORTABLE AND GREAT SOUND
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Comfortable and easy to connect.
I would recommend this to a friend Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for the gym and everyday use. My daughter loves them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CeliaG,
It’s a true pleasure to hear that your daughter is loving her new headphones. We are delighted to know that the WH-CH520 is working out so well for her, whether she is at the gym or just using them throughout her day.
Thank you for trusting Sony.
Regards,
Dominick
- Pros mentioned:Sound quality
Nice sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality sound for the price with a nice bass!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for sharing your feedback, GregoryW! We're delighted to hear that you’re enjoying the sound quality and bass performance of the WH-CH520 headphones. Providing great audio at an accessible price is something we strive for, and it’s wonderful to know the headphones meet your expectations.
If you ever want to further customize your listening experience, consider exploring your device’s equalizer settings or the Sony Headphones Connect app (if compatible) for even more control over your sound preferences. And if you have any questions or need tips on care and maintenance, feel free to reach out—regular cleaning and careful charging can help maximize longevity and performance.
Thank you again for choosing Sony! Your satisfaction motivates us to keep delivering quality products.
Best regards,
Gus
Sony Social Media Team
The best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 12 year old love it the best gift he ever received!
I would recommend this to a friend- Pros mentioned:Sound quality
SONYYY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive been using them for a couple months now, and i was really surprised with the quality and sound. They've lasted me a long time and they match with so many outfits i love them sm <333
I would recommend this to a friend - Cons mentioned:Volume
Sony Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like these headphones but my only gripe is that the volume on these headphones are relatively low.
I would recommend this to a friend - Pros mentioned:Sound quality
Reliable inexpensive headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reasonable price and excellent quality! The sound is great!
I would recommend this to a friend Check me out ladies!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing!! I use them quite often and they work so well!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ValerieL,
Thank you for choosing Sony!
We're elated to hear that your WHCH520 headphones have become a reliable part of your daily routine. Knowing they work so well for you encourages us to keep delivering quality and performance you can count on.
Best regards,
-Fred