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Customer reviews

Rating 4.6 out of 5 stars with 2384 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 2,384 reviews
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Patty‘s headphones for my nephew’s during Christmas best gift ever! They are excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very lightweight good to use at the gym or any activities.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EdithC, thank you for your thoughtful review of the WH-CH520 headphones! We're thrilled to hear that you find them lightweight and suitable for gym activities and other usage.

      The WH-CH520 is designed for comfort and portability, making it an excellent choice for those on the go. Its lightweight build enhances wearability during exercise, and its sound quality ensures that you can enjoy your favorite tracks while staying active. If you have any other feedback or questions about specific features, feel free to share!

      Thank you once again for sharing your experience and for choosing us!
      Gus Sony_US

  • Rated 5 out of 5 stars

    sony headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great headset and great audio sound and clearity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and are very comfortable. Great buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with the sony headphone, i us them atleast 1.5 hours to the gym and the power holds up for couple weeks. Its been 2 month since the last time i charge them and they are still at 70%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A BEST buy!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my people that workout, you know when you’re airpods fall out during a max-session day? Well these are your solution. While they may not fall off, you can also go your whole gym session without hearing anyone talk or drop weights.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rab09876,

      Fantastic! We are extremely pleased it suits your needs. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Wow, good purchse!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these even when I'm using the lawn mower or blower and am impressed with the noise canceling feature!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff. Kid loved it. Great gift. Shipped quickly and arrived perfect condition.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth buying!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are not good! I was so excited to use them as these are my 2nd Sony headphones! When I first purchased I realized they were not loud and I can hear everything around me if I am somewhere. Also about 3 weeks later one side sounds lower than the other or not working and some days it sounds normal. So now I’m stuck with these since I’m out of the return or exchange policy. Really sucks as I would like to just exchange for another Sony model as I loved my 1st Sony headphones which made me get another pair when I lost them. Sadly, only plus is battery life!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is so beautiful but the sound is amazing! Definitely a great purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way they fit better than any other headphones I've tried, but they fell apart after a few months. Not because I was rough, I picked them up and it fell apart in my hands. Also had issues with connecting to my devices. I could connect to my phone but nothing else.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Out door use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are fine. They are a bit difficult to control. Tabs are small. Tiny indicator that cannot be seen in the sun. I use them on my utv on the ranch and on the tractor. I wish that replacement ear pads were available. All in all they work fine for the use that I bought them for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upright position is best

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great until you lay down with them on. They move around and that makes it hard to hear good. If you use them while upright they are great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MelanieH!
      We are very glad to hear that you’re liking your WH-CH520 while you're up and moving around! We appreciate you letting us know about the fit when you're lying down; that kind of detail really helps us out.

      Thanks for choosing Sony and sharing your feedback!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Great buy, and not the expensive ones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter wanted these for her birthday. She's had them a couple months now and doesn’t leave home without them. She lives them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MBean!
      We're happy to hear the WH-CH520 headphones were a great birthday gift.
      We are very glad to hear she loves them and they've become her must have item for when she leaves the house!

      These headphones are designed for all day listening with a long lasting battery that provides up to 50 hours of playback. They also include Multipoint Connection so she can pair them with two Bluetooth devices at once.

      Thanks for choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Best buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect choice for the gym to listen to my pod casts. One of the best buys I've had at Best Buy! For the money you can't do better!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MarineMom,
      Thanks for your great feedback! We are immensely pleased to hear the WH-CH520 is the perfect choice for your gym sessions.

      Glad to know it’s been such a good buy for you!

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 4 out of 5 stars

    Sony headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones have amazing battery quality, and you really can’t beat it for the price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your positive feedback on the WH-CH520 headphones, KaitlynK! We're delighted to hear that you're impressed with the battery quality and find the price unbeatable. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts.
      Thanks for choosing Sony!
      Gus Sony_US

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My giftee loved the headphones. Says he can Connect to all his devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Liked them so much had to go back and get another!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my daughter and ended up going back and getting another one for my other daughter about a year later. They work very well. The charge lasts a very long time. Both of my daughters are very happy with them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi aquasocks182,

      That's amazing! You've made a great choice! We are truly grateful to know that your daughters are very happy with the superb performance of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo sony-global

  • Rated 5 out of 5 stars

    Adequate for the price.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it. The sound is adequate for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great got it for my daughter she 9 just right for her while not being too expensive

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LamarT!
      Thank you for sharing your experience with the WH-CH520 headphones. We are delighted to hear that they are a perfect fit for your 9 year old daughter, offering both comfort and affordability.

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global