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Customer reviews

Rating 4.6 out of 5 stars with 2335 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 2,335 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning these not because of the quality but because the headphone wasn't as appealing to me as the earbuds. Sound was clear and microphone was heard by the person on the end. If you are a headphone person, I would recommend this product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LoriK,

      We are glad to know your satisfaction with the superb performance of the WH-CH520. It is unfortunate to hear that you had to return them due to your personal preference. We greatly appreciate your input and recommendation. We hope to have the opportunity to serve you again in the future.

      Best regards,

      Romeo Sony_US

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Better than the WH-CH510

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are louder than the older model. The cushion on top of the headband is very comfortable. These headphones seem to be sturdier than the previous model. The battery life is similar to the older model but the new model will tell you how much battery life is left.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color the sound the size. Perfect for the gym

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Not comfortable with glasses

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not uncomfortable with glasses but very good sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Good Value, Easy to connect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily connects to all devices. Good value for money

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, sound and quality for the price. Overall Great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good enough for the price. I use it mainly for the gym and I have no complaints.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Louiesitoo,

      We are honored to hear that your WH-CH520 headphones are serving you so well during your gym sessions. We are glad to provide a reliable audio companion for your workouts and thrilled to know you are happy with your purchase.

      Thank you for making Sony part of your listening experience.

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound not enough bass would only use for movies.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TiffanyC, Thank you for the feedback on your experience with your WH-CH520. While we're glad you like the great sound quality, we regret to hear that the bass level did not live up to your expectations. If the sound or bass is still low even after adjusting the volume on the connected device, adjust the volume with the “Sony | Headphones Connect” app. Please refer to this link for more details: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776844.html

      With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones work great. Like that they fit perfectly over my hearing aids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product very affordable for good headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom is extremely happy with these headphones!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamJ,

      We are truly heartened to learn that your mom is extremely happy with her new headphones!

      It is always wonderful to hear when our products bring joy to our customers and their families. We designed the WH-CH520 to be lightweight and comfortable for long-term wear, with a battery life that keeps the music going for up to 50 hours, making it a great choice for daily enjoyment. We are so glad she is loving her gift!

      Thank you for choosing Sony.

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are great and super easy to connect to TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Workouts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Sony headphones for working out at the gym. Awesome.!!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Tag2020,

      Thank you for choosing Sony!

      We couldn't be happier to hear that the WHCH520 headphones are working so well for your gym workouts. It’s great to know they’re helping you stay motivated and comfortable during exercise. We appreciate your support and hope they continue to enhance your fitness routine.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with the sony headphone, i us them atleast 1.5 hours to the gym and the power holds up for couple weeks. Its been 2 month since the last time i charge them and they are still at 70%

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good bass and sound quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bass and sound quality, best buy staff helped to find a nice beige color one.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Good product

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    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product has clear audio and good for the gym to work out.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love this!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband (after a few attempts with other products that didn’t work out.) He loves this headset! He appreciates the ease of bluetooth connectivity and the noise reduction that it provides. Also, it’s comfortable to wear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JanS,

      That's fantastic! You've made a great choice! We are really thrilled to know that your husband loves our WH-CH520 and that he's satisfied with the ease of Bluetooth connectivity, very comfortable fit design, and superb performance of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, good price, was a excellent purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HenryH,

      It’s rewarding to hear that you are so happy with your purchase! We are glad that you found the perfect balance of quality and value with these headphones, and it is wonderful to know that they have proven to be such an excellent addition to your daily routine. Thank you for choosing Sony.

      Regards,
      Dominick sony-global

  • Rated 5 out of 5 stars

    A BEST buy!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my people that workout, you know when you’re airpods fall out during a max-session day? Well these are your solution. While they may not fall off, you can also go your whole gym session without hearing anyone talk or drop weights.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rab09876,

      Fantastic! We are extremely pleased it suits your needs. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Sony Perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. Bought a pair for my wife too. Gotta love Sony

    I would recommend this to a friend