Customer Ratings & Reviews
- Model:
- WHCH520/B
- SKU:
- 10736432
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Decent, but small ear cuffs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a back-up set for the gym. Sound quality and aesthetics are nice. I ended up giving them to my 7 year old because the ear-cup size is extremely small, and i have very small ears as an adult. For the price, they're a decent set, but i would say more geared towards little ones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mike,
Thanks for commenting. We are thrilled to know your satisfaction with the exceptional sound quality and stylish design of the WH-CH520. We greatly appreciate your feedback with the size of the soft earpads, and we are sorry if they aren't great for you. If there's something we can do to help or you may need information/technical assistance with our product in the future, please feel free to email us at socialsupport@am.sony.com with the following details and we'll be more than happy to assist you.
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of the day.
Thank you so much for your purchase and for choosing Sony!
Best regards,
Romeo
Sony Social Support
Great Sony headphone for cheap price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones very quality well built. The sound is great
I would recommend this to a friendGood Headphones for a nice price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product, audio quality is nice, light weight and easy to carry around, also its a good price overall a very good product
I would recommend this to a friendBluetooth headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Durable, easy & compact. Doesn't break like the ones I got at the pharmacy stores.
I would recommend this to a friendGreat headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were a gift for my kid. I haven’t heard any complaints yet.
I would recommend this to a friendGreat Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad headphone for the price. I used this for my Icom 7300 amateur radio during a contest last weekend and they worked great. Nice and light and my ears didn't get sore even after working the contest for several hours.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AB5THHAM1,
Amazing! We are truly delighted to know your satisfaction with the very comfortable fit & lightweight design, reasonable price, and superb performance of the WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Good headphone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The clarity is impressive, ensuring that my voice comes through clearly without much background noise interference. The battery life is another highlight—offering up to 50 hours of playtime on a single charge.. While I have mostly positive experiences with the WH-CH520, there are a few minor drawbacks worth mentioning. The headphones do not have active noise cancellation, which might be a dealbreaker for those who need to block out noise entirely.
I would recommend this to a friendHelping Ear
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to deal with a lot of issue while attending my own life this wireless headphone is an excellent help for me. I love them they are very comfortable.
I would recommend this to a friendGood in general
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It´s good, not the best one. Sometimes the people doesn´t hear me or my voice sounds very far away. Connectivity is complex for the second device. Not bad for the price I paid.
I would recommend this to a friendPerfect for my ASD kiddo!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son has autism and sensory issues. These are a lifesaver for him! The fact the ear pieces flip to lie flat is just genius and so helpful for my special needs kiddo! He loves them!
I would recommend this to a friendNice headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound and pairs easy with my phone. I would definitely recommend for the price.
I would recommend this to a friendHeadphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product for the price. Sounds great and very loud.
I would recommend this to a friendKenni Gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my granddaughter and she loves it. Takes it everywhere she goes to listen to her new iPhone
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing this with us, OfficeTV!
We are so pleased to hear that your granddaughter loves her WH-CH520 headphones. It's rewarding to know that they've become her go-to for listening to her iPhone. We designed these headphones to be comfortable, durable, and great for listening on the go, and it brings us great satisfaction to know they're a perfect fit for her.
Thank you again for choosing Sony and for sharing this wonderful story.
Best regards, Gus, Sony Social Media Team
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones, would buy again, sounds great, no problems
I would recommend this to a friendMr Generaux
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like these but I wanted more Bass and more Volume so I am going to try something different from Best Buy I will let you know what happens
I would recommend this to a friendGood for long drives
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for those long drive trips, sounds good, cancels out most noise
I would recommend this to a friendSony Wireless Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality headphones for the price. My daughter loves them to use with her iPad.
I would recommend this to a friendReady to wear!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones were purchased as a gift for our company summer party/kids prize. They loved them! These headphones were easy to use and have lots of features for the price. I want to buy a pair for myself!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Judymo,
That's fantastic! We are thrilled to know that they loved our WH-CH520 Wireless Headphones. We are also delighted to hear your satisfaction with the ease of use, reasonable price, and amazing features of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you for your purchase and for choosing Sony!
- Romeo
Sony Headphone
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the headphones but hate the plastic around the ear, it comes off a lot. It will go back on just takes a little time
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BJH1,
Thanks so much for reaching out and sharing your feedback about the WH-CH520 headphones. We really appreciate you taking the time to point out the issue with the plastic coming off around the ear.
That's definitely not the experience we want you to have, and we sincerely apologize for the inconvenience and the time you have to spend putting it back on. Your feedback about the durability and fit of that specific plastic part is really important.
For a potential fix, you can often find replacement ear pads for the WH-CH520 online. These replacements usually come with a new, fresh plastic ring/disc, which might have a tighter fit.
For an official replacement part, you can check with our service partner here: https://encompass.com/item/13360016/Sony/9-301-016-93/
We're always looking for ways to improve, and honest insights like yours help us make sure our future designs are even better.
Thanks for choosing Sony!
Best regards,
Estefany
Perfect!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good deal for the quality of the headphones. I use these every day and they have a super long battery life!
I would recommend this to a friend