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Customer reviews

Rating 4.6 out of 5 stars with 2385 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 2,385 reviews
  • Rated 5 out of 5 stars

    Gift for Angel Tree Child

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were bought for a child on our Angel tree. Im sure there were much appreciated

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichelleM!
      Thank you for sharing your kind gesture with the WH-CH520 headphones. It is truly wonderful to know they were part of such a meaningful gift!

      Thanks for choosing Sony!
      Warm regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony never ceases to amaze. I was skeptical about getting these over ear type of headphones for the gym because I became so used to ear buds, but I have no regrets. Love them and will definitely buy them again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Spenster,

      Fabulous! We are truly happy to know that love your new WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for trusting Sony!

      - Romeo Sony_US

  • Rated 4 out of 5 stars

    Sony headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product Sony is stellar but over time the band started to widen and they fall of when I lean over or lay back

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, JoelZ!

      We are happy to hear that you find the WH-CH520 to be a stellar product! It is wonderful to know that the sound quality and performance have met your expectations.

      Regarding the fit over time, we appreciate you bringing this to our attention. While the headband is designed to be lightweight and flexible for long-term comfort, we understand how a change in tension can affect your experience—especially when leaning back. We suggest ensuring the sliders are fully retracted when not in use to help maintain the original shape of the band.

      Your feedback is incredibly valuable as it helps our engineering teams look for ways to improve the durability of our future designs. Thank you for being a Sony customer!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Best affordable Bluetooth headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are very affordable and easily connects to any device. The sound quality is good and it's made with quality materials. This will definitely last you for a while if taken care of.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sham, Great! You definitely made the right choice. We're delighted you are enjoying all the improvements we made on these headphones. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thanks for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    Works as expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I blught this for myself and my daughter. They work well but i will admit I am not great at telling sound quality. The sound was good to my ears. They sit on top of the ears, not around so that does get a little uncomfortable after a while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, these are the best headphones. I recently got my PC and I was looking for headphones that were on the cheaper side and I came across these. I’m glad I did, 10/10!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality headphones good audio good design and nice app

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good for the gym

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got them to be gym head phones, i keep them in the car just for that reason. The only thing i wish is that the noise cancellation was a little bit better. But if i wanted that I could’ve bought me $399 pair. So you get what you pay for. I give them a 8.5/10

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ace1, Thank you for the positive review! We're very pleased to hear you're enjoying your new Sony WHCH520. Please note: These headphones doesn't have a noise cancelling feature. If you're looking for a Sony headphones that has an active noise cancelling feature, please check out the Sony WH1000XM4 and WH1000XM5. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    This was a surprise!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't expecting much from a pair of $60 dollar headphones just for riding with my mother in a car, but my gosh this thing is packed full of low and high frequency sounds!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony headphones are great at a reasonable price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TonyT!
      It brings us great satisfaction to hear that you’re finding the WH-CH520 to be such a high quality option at a solid price point. We really appreciate you sharing your experience.

      We appreciate your business and thank you for choosing Sony headphones!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Sony head sets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, sound quality is very good. I have no complaint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality on these headphones are great. The only complaint that I have is the size of thr headphones-if your head is even a little large, they will be tight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service and Product!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones -- very comfortable. Also, the person who helped me find headphones within my price range was extremely helpful and kind. All in all a great experience and purchase. Thank you!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anna,

      Amazing! We're thrilled to know that you love our WH-CH520, and that you are satisfied with its very comfortable fit design & superb performance. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones sounds really good also i had beats and i think it sounds better than the beats

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love these headphones for headphones that are under $100 these sound quality is amazing. The only thing I didn’t like is how small the ear piece is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome for music

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music with bass and I'll be jamming out with my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought 3 of this and the kids liek them. I may get one for myself

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CatherineO,

      We are ecstatic to learn that your kids are enjoying their headphones so much that you’ve already brought three pairs into your home!

      There is no better compliment than a repeat purchase, and we truly hope you decide to treat yourself to a pair as well. With up to 50 hours of battery life and a lightweight, comfortable design, they are perfect for keeping the whole family entertained throughout the week. It’s wonderful to know that our sound quality and ease of use have made such a positive impression on your household.

      Thank you for trusting Sony.

      Regards,
      Dominick sony-global

  • Rated 5 out of 5 stars

    Sony man

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was surprised of the sound great headphones for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these in my car to connect for entertainment system in the rear seats. They are pretty good. And another good thing is we can recharge these. No need to bothered for batteries.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anil, amazing! We're glad you are enjoying our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Hearing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my android i have been recommending them to friends and family

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, JavierG!

      We are so happy to hear that your WH-CH520 headphones are working great with your Android device! It is incredibly rewarding to know that you’ve been recommending them to your friends and family—there is no higher compliment than that.

      We’re thrilled to have you as a part of the Sony community and appreciate you spreading the word. Thank you for choosing Sony and for sharing your experience!

      Best regards,

      Gus, Sony Social Media Team sony-global