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Customer reviews

Rating 4.6 out of 5 stars with 2335 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 2,335 reviews
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great battery life!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my niece forba road trip. Excellent battery life! Sound is ok and ANC. But didn't expect that at this price point. Important part was not hearing her cellphone blaring snippets of videos while we drove for 8 hrs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DonC, we're glad you like the battery life and sound quality of our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! ~Earl Sony_US

  • Rated 4 out of 5 stars

    Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my boys have a pair, and my daughter has a pink pair. They love them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi User224074,

      It is truly wonderful to know that your whole family is enjoying their headphones and that the different colors were a hit with your children. Knowing that our products are bringing music and joy to your home is exactly what we strive for.

      Thank you for making Sony part of your family’s daily listening.

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product The sound quality is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound……………………………………………….:………………………………………………..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Birthday gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a gift for my little sister as she as looking for something comfortable and easy to wear at home....with good sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second pair, id buy a third

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a pair in 2023 they were great till i fell on turning them into landfill material immediately. Bought another pair the next day, same great headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DjCodemam,

      Thanks for sharing your experience with the WH-CH520 headphones!

      We're sorry to hear about your first pair, but we're truly hearted to know you loved them so much that you needed to get a second set right away. We appreciate your loyalty and are happy to hear that you're enjoying your new pair just as much.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. sony-global

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best friend for office calls

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this from past few weeks . Obsoletely fine. I bought this to take calls as I wont be able to sit all the time in computer. The feature which are having obsoletely suits for my work.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SandhyaS,

      That's fantastic! We are extremely pleased it suits your needs. Your assessment is spot on, these headphones were designed with people like you in mind. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing is , they make you download apps in order to find Bluetooth first, you can deletem later tho

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yyss, we are thrilled to hear that you think the WH-CH520 are good headphones!

      We also want to confirm an important point you mentioned: you do not need to download any app to get your headphones connected and working. You can absolutely use the standard way: just turn on the headphones, put them into pairing mode and then connect directly through your phone's Bluetooth settings.

      The Sound Connect app is only there if you want to play with extra features like adjusting the sound settings, but the core function is there without it.
      For more details, please see this link. We've included extra information there that you might find useful. https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776852.html

      Thank you for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Really good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery lasts for a long time, it has been a long time since I’ve charged these head phones and it only at 50 percent. The bass on the headphone is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value for good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have worked excellent for what I was looking for and I am not afraid to let my kids borrow them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JustinH,

      It is most rewarding to hear that the Sony WH-CH520 headphones have worked excellently for your needs! We're also very glad to know you feel confident in their quality and durability, even when sharing them with your kids. We truly appreciate your support and thank you for choosing Sony!

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good set of headphones for the money. Works very well. Clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great budget Headphone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best for the price category! It is easy to use for dual device with the app. Great option if yo don't want to pay several 100s for a premium headphone!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    extremely satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely satisfied with the Sony WH-CH520 Wireless Headphone with Microphone in Black. The sound quality is outstanding, and the wireless connectivity works flawlessly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wonderful, wow! We're glad you like the sound quality of our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Good Headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kids always need a good pair of headsets to block out the noise.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, AyannaM!

      We are so pleased to hear that the WH-CH520 headphones are providing your children with a reliable way to block out the noise! Whether for focusing on schoolwork or enjoying their music, we are glad these headphones are meeting their needs.

      Thank you again for choosing Sony for your family!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Inexpensive Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had 2 other headphones like this. All from Best Buy. All have been good headphones. I would recommend these for inexpensive headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gym headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a cheap (price) pair of wireless headphones to wear in the gym. I actually have the upgraded headphones in this that can handle phone calls. These fit the bill and are worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones for my son and I tried them out to see the quality and now I’m searching for a pair of my own

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price, got it for my son and he loved it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank thank you for the great review, VictorV!

      We are so pleased to hear that you found the WH-CH520 headphones to be great for the price and that your son loved it! It is incredibly rewarding to know that a Sony product made such a positive gift.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    My every days

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best battery life for the best price. I have owned these and the 720's and would recommend these over the nicer headset if you do not require noise canceling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TylerD,

      Great! We're thrilled that you are enjoying the battery life of the headphones. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    A Happy customer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price! Was a little skeptical at first but im glad i bought it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AmandaD!
      Thank you for sharing your experience! We are delighted to hear that the WH-CH520 has proven to be worth the price and that you’re glad you made the purchase.

      These headphones are designed to offer great sound quality and comfort at a great value, making them a solid choice for everyday use.

      Thanks for choosing Sony!
      Warm regards,
      Estefany sony-global