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Customer reviews

Rating 4.6 out of 5 stars with 2335 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 2,336 reviews
  • Rated 5 out of 5 stars

    A Happy customer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price! Was a little skeptical at first but im glad i bought it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AmandaD!
      Thank you for sharing your experience! We are delighted to hear that the WH-CH520 has proven to be worth the price and that you’re glad you made the purchase.

      These headphones are designed to offer great sound quality and comfort at a great value, making them a solid choice for everyday use.

      Thanks for choosing Sony!
      Warm regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product for reasonable amount. Inbuilt Mic.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headset! I can easily connect it to any of my devices. I mostly use it while gaming and for the price the sound is fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth a buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice bass and battery back up but only single color option is usually available.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice, Clear Sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my daughter and she fell in love with them. They were perfect for the price. They sound REALLY good too!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Perfect for School

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bring these pair of headphones to school everyday so I can listen to music. The battery lasts a while and is easy to pair. In my opinion this is a great buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good in general

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It´s good, not the best one. Sometimes the people doesn´t hear me or my voice sounds very far away. Connectivity is complex for the second device. Not bad for the price I paid.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Better than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, clear for taking calls as they we purchased for a back up pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the bass of the songs, how easy it was to step up and how good the quality of the headphones are

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple headphones. Sounds great. Not noise canceling but turn them high enough and yoou wont hear anything else anyways

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turned out Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are Great I was skeptical at first but they work Great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, MariaL!

      We are so pleased to hear that your WH-CH520 headphones are working "Great" for you! We understand that buying a new product can sometimes lead to skepticism, and we're thrilled that these headphones exceeded your expectations and delivered excellent performance.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed. Works fine for me. Good price too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my grandson and he loves them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarolB!
      Thanks so much for sharing that feedback with us. It is most rewarding to hear that your grandson loves his WH-CH520 headphones!

      We hope he's making good use of the features, like the customizable sound through the Sony | Sound Connect app and the handy Multipoint Connection that lets him easily switch between two devices, like a phone and a tablet.

      We appreciate your decision to go with Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really solid head phones can’t complain at all great sound great mic better than my gaming headphones

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly surprised how well these worked for me! I use these for the gym and the battery last very long! Obviously not the highest sound quality but great for what you pay.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AntonioW,

      That's fantastic! We are extremely pleased to know your satisfaction with the long-lasting battery life and superb performance of the WH-CH520 of its price. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for the price! I love Best Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones because the why cancel out the noise. Perfect for studying. The only thing I wish is that we’re foldable do they can fit easier in my backpack!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DaisyM, we're glad you love our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Kidd love then

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gteat headphones, my kids enjoy them very much. The sound is very clear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Replacement Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to purchase these for my wife as a replacement for her broken ones. She has not used them yet but they look very nice and had good reviews on Best Buy and Youtube.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RevMassey, Congratulations on your new Sony WHCH520! We're thrilled to hear you were able to get them as replacement for your wife. Even though she hasn't used them yet, the fact that they look very nice is definitely a promising start. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received for Christmas, very happy. It's exactly what I wanted.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DennisR,

      We couldn't be happier to hear that your new headphones were exactly what you were wishing for this holiday season. You will certainly enjoy the incredible battery life of up to 50 hours for multi-day listening, as well as the high-quality sound restoration provided by our Digital Sound Enhancement Engine (DSEE).

      Thank you for being part of the Sony family!

      Regards,
      Dominick sony-global

  • Rated 4 out of 5 stars

    Sony WH-CH520 headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint volume and on/off buttons should be highlighted.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TimothyP,
      Thanks so much for taking the time to share your feedback with us.

      We really appreciate the suggestion about highlighting the volume and power buttons on the WH-CH520. Hearing directly from our listeners helps us understand how to make our headphones easier and more intuitive to use.

      Thanks again for being part of the Sony family.
      Best regards,
      Estefany sony-global