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Customer reviews

Rating 4.6 out of 5 stars with 2335 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 2,335 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, purchased 2 for my kids!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality love this color great gift for kids!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kenni Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my granddaughter and she loves it. Takes it everywhere she goes to listen to her new iPhone

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing this with us, OfficeTV!

      We are so pleased to hear that your granddaughter loves her WH-CH520 headphones. It's rewarding to know that they've become her go-to for listening to her iPhone. We designed these headphones to be comfortable, durable, and great for listening on the go, and it brings us great satisfaction to know they're a perfect fit for her.

      Thank you again for choosing Sony and for sharing this wonderful story.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 3 out of 5 stars

    Cute color, not the most functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty color. Doesn't get small enough for my small head. Doesn't cover entire ear and sits on ear instead so not the most comfortable if you have a lot of earrings. Had some trouble with turning on/off the bluetooth connection. Worth it for the price though.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your honest feedback, FelS!

      We’re glad you like the color and value of the WH-CH520. We are sorry to hear about the fit issues and the trouble with the Bluetooth connection. Since these are an "on-ear" design, we appreciate you mentioning how they feel with earrings, as that is very helpful for other users.

      If you continue to have trouble with the Bluetooth, please reach out to us so we can help!

      Thank you for choosing Sony.

      Best regards,

      Gus, Sony North America Customer Support sony-global

  • Rated 4 out of 5 stars

    A little to loose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have given it 5 star but it just doesn’t fit tight enough on the head.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AthenaG,

      We are glad to hear you are otherwise satisfied with the WH-CH520 Wireless Headphones! We understand your concern regarding the fit; this model is designed for a lightweight, comfortable feel, but we appreciate your feedback that the clamping force could be tighter for a more secure fit on the head.

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great wish it came with a case but they are amazing

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfortable and easy use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable to wear, easy to control volume and calls from headset. Bluetooth connects perfectly, would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good pair of headphones at a good price. I would with the exception of an implemented headphone jack, i would highly recommend it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StephanieW,

      Amazing! We are so happy to know your satisfaction with the superb performance of the WH-CH520 for its price. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for recommending our WH-CH520 and for choosing Sony!

      - Romeo Sony_US

  • Rated 4 out of 5 stars

    Fulfilment Gaurenteed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From deep lows to fiery highs, the Sony WFC520 satisfies to fulfilment. Though the midrange is a bit muddy on few tracks, this headset provides a overall rich audio experience.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bass

    Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good at this price .bass is average

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works as it should

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made plans to travel over the summer and bought these for all the plane rides. Work as they should and sound good. Need to download app to connect, would buy again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jason,

      Fantastic! We are so happy to know your satisfaction with the incredible sound quality and superb performance of the WHCH520. As for the Bluetooth connection, these headphones can also be paired to a Bluetooth device without the Sony | Headphones Connect app. For details, please refer to the link below:
      https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776852.html

      With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      Best regards,

      Romeo Sony_US

  • Rated 5 out of 5 stars

    Sonys

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves these. Her favorite part was the color.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrandonW,

      That's wonderful! We're thrilled that your daughter loves her WH-CH520 Wireless Headphones and that the Cappuccino color was a favorite. We hope she enjoys the great sound and comfort too!

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! Bought it for my son’s birthday and he was so excited and grateful! Happy I made this purchase for him!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mary14,

      Thanks for the awesome review! We're so happy to hear that your son loves his new headphones and that he's enjoying his birthday gift.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the price. They can be compared to Sony headphones by virtue of quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great! I bought them for my daughter and even tested them myself, and we both love them. Great for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am a senior citizen i needed à pair of headphones for relaxation the sony headphone met my expectations clear sound good and the price wasnt bad neither

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jean,

      That's awesome! We are extremely pleased it suits your needs and expectations. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Works Great!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!!! Fits comfortably. Totally recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible quality. Great bass, great noise reduction. Absolutely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Deserve 5 star

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound and working with my iPad, Andoid phone roo

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    All Positive, Would Buy Again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well connected to tablet and phone. Easy setup and long lasting charge.

    I would recommend this to a friend