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Customer reviews

Rating 4.6 out of 5 stars with 2335 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 2,335 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    All Positive, Would Buy Again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well connected to tablet and phone. Easy setup and long lasting charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves them ! Great birthday present ..uses them daily for her walks and rewind to her favorite music

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is awesome. It sounds better than some expensive ones I’ve owned before. You can’t beat the price. Excellent headphones!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very nice, small ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small ear covers, so your ears get sweaty and hurt if you wear them for multiple hours. Other than that, perfect set of headphones. GREATTTTT item for price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    MY BLUTOOTH

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE MY SONY BLUTOOTH HEADPHONES THEY HAVE REALLY GOOD SOUND AND THE BASS IS COOL TOO

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones for Hubby

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these headphones to assist my husband and wasn't sure at the time of purchase, but HE LOVED THEM and uses them daily. Definitely a good buy!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great battery ladt for hrs. So easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good headphone and i am loving it. I just miss the headphone jack if some system does not have that feature. otherwise its fine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony Headphone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the headphones but hate the plastic around the ear, it comes off a lot. It will go back on just takes a little time

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BJH1,
      Thanks so much for reaching out and sharing your feedback about the WH-CH520 headphones. We really appreciate you taking the time to point out the issue with the plastic coming off around the ear.

      That's definitely not the experience we want you to have, and we sincerely apologize for the inconvenience and the time you have to spend putting it back on. Your feedback about the durability and fit of that specific plastic part is really important.

      For a potential fix, you can often find replacement ear pads for the WH-CH520 online. These replacements usually come with a new, fresh plastic ring/disc, which might have a tighter fit.
      For an official replacement part, you can check with our service partner here: https://encompass.com/item/13360016/Sony/9-301-016-93/

      We're always looking for ways to improve, and honest insights like yours help us make sure our future designs are even better.

      Thanks for choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Great entry headphones for teens

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it everday could wish it wasnt so tight but still rrly good perfect for entry grade too but will be uprading rather soon to something sleeker and bigger in both performance and size .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones for the price.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality headphones for the price. Great bass and clear sound quality. Just as good as beats for a quarter of the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade from previous edition.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these headphones a ton and would recommend to anyone. It even comoes with its own app to level bass and control music while playing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent headphones the sound quality is pretty good I expected more from Sony the ones I had similar were excellent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones for the price. No problems with setup except with my HP laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones for the money. Can’t go wrong I purchased these while browsing through the Best Buy app and decided to get them for the price and really enjoy them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnnyE,

      Thank you very much for sharing your amazing experience with the WH-CH520 Wireless Headphones! We are extremely pleased it suits your needs. Your assessment is spot on, these headphones were designed with people like you in mind. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for purchasing our WH-CH520 and for choosing Sony!

      - Romeo Sony_US

  • Rated 4 out of 5 stars

    Sony Headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is working good. used only for two weeks.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidK,

      We're happy to hear that your headphones are working well for you so far! Thank you for sharing your experience after these first two weeks.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    wireless headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and sound is outstanding. I'm considering buying a second one for my computer even though this works with two different components.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PatrickE,

      That's amazing! It is really lovely to hear your satisfaction with the superb performance of our WH-CH520, and that you'll considering buying second one for your computer.

      With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      We are looking forward to your other purchase and thank you very much for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome! Thank you!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely excellent. My 8 year old son picked these specifi headphones directly. He loves them. And thoroughly enjoys them for all audio activities...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DellTouchLaptop, we're glad you son loves our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! ~Earl Sony_US

  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    value for money, I will recommend this product and budget friendly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the positive review, Tamilmathan!

      We are delighted to hear that you find the WH-CH520 headphones to be value for money and budget friendly!

      It's fantastic that you are so satisfied with the quality for the price point that you would recommend this product to others.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing. The quality of sound at this price point is just what i was looking for when i purchased them.

    I would recommend this to a friend