Customer Ratings & Reviews

Hi RodolfoM, That's great! We're very pleased to hear that you're having a great time using them in the gym, while you read, and even while doing chores. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam

Hi Benkai101, We're glad that you are impressed with the battery life of the headphones. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. This should fit any head size. The good thing is the sliders are fully adjustable so you can adjust the length of the headband. Thank you for your purchase. Enjoy! Craig

That's awesome, Abigwend! We're glad that you are impressed with the sound quality and noise cancelling feature of the headphones. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Craig

Hi ShondaW,

Thanks for your wonderful review! We're delighted to know the WH-CH520 headphones were the best gift for your kids last Christmas, and that they'll continue to enjoy their excellent sound quality next Christmas!

Thanks for choosing Sony.

Sincerely,
Jenn | Sony Social Media Team.

That's wonderful, Freddy! We're glad to hear that you are impressed with your new Sony CH520 Wireless headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! - Craig

Hi GearyB,

Thanks for the 5-star rating and for sharing your feedback on the WH-CH520 headphones. We're glad to hear that you rate them highly, but we're also sorry about the issue you've experienced with the earpiece.

Product durability is very important to us, and your feedback helps us to continue improving our designs. If you are experiencing a product issue, we recommend reaching out to our support team directly. They can provide troubleshooting steps and help with warranty options. You can find their contact information here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

Thanks for choosing Sony!

Sincerely,
Jenn | Sony Social Media Team.






We're sorry to hear about the issue you've experienced with the earpiece. Product durability is very important to us, and your feedback helps us to continue improving our designs.