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Customer reviews

Rating 4.6 out of 5 stars with 2336 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 2,336 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Bought for a plane trip

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for a long plane trip and they suit my needs very well. Lightweight and versatile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've owned some of the more expensive headsets. This one is great for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality and functionality is just what I was looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price! Perfect purchase for use at the gym! This doesn't have a volume, button. Otherwise, they are perfect!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TishTishB, Thank you for the 5-star rating! We're glad to hear you feel that the WH-CH520 is worth its price.
      Please take note that the right unit of the WHCH520 has physical volume - and + buttons. Hope this helps!

      With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love them !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for the money and after weeks of using the battery is still not dead Best gift ever !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I really enjoy these headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent wireless headphones! I use them in the gym, while I read, or even while I do chores around the house.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RodolfoM, That's great! We're very pleased to hear that you're having a great time using them in the gym, while you read, and even while doing chores. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Amazing headohones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been my favorite headphones. I use it on my phone, tv, laptop. Basically everything

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SaeedaB,
      Thanks for your feedback! It's great to hear that you are able to connect the WH-CH520 without any problems with your devices.

      Designed with comfort in mind, the WH-CH520 headphones are lightweight and feature soft earpads, additional head cushion and silent joints so you can enjoy your favorite music and podcasts all day long.

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is sound is great. Had a quick shopping at the best buy shop.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good head phones for the price works absolutely…..

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Excelent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his hearing aids, he uses them every day and they adapt to his comfort.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headphones that last

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are quality and I am glad I purchased them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, easy set up. These are the best workout over the ear headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cheaper set of headphones for a kid or as a backup pair

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Batmanduh!
      It is a truly pleasure to hear that the WH-CH520 is such a great choice for a backup or starter pair!

      We designed these to be very practical, featuring a super long, 50-hour battery life so you don't have to worry about charging them all the time.

      Thank you for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Battery amazing, comfort is not really great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I try many headsets, I found the battery life is proven satisfactory. One star off for comfortability. I wouldn't recommend using this headset for longer use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Benkai101, We're glad that you are impressed with the battery life of the headphones. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. This should fit any head size. The good thing is the sliders are fully adjustable so you can adjust the length of the headband. Thank you for your purchase. Enjoy! Craig Sony_US

  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my head phones I use them when I fly and besides that You use it for everything

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GersonC,

      Thank you for the five-star review! We're thrilled to hear you love your WH-CH520 headphones and that they're a great companion for your flights and daily use. It's awesome to know they're working so well for you.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Quality Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My niece loved the headphones immediately. Great sound quality. They look sleek and sharp as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound great buy reasonably priced highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony WH

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony - WH-CH520 Wireless Headphone with Microphone - Black Good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for a flight. Worked wonderfully and made me able to watch the movie with my hearing aides in.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, Abigwend! We're glad that you are impressed with the sound quality and noise cancelling feature of the headphones. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Craig Sony_US

  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re good, but I got a new phone and I am unable to connect it, to the new phone sadly

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GraceP, thanks for your review and for letting us know about this issue. We totally get how frustrating it is when a new product won't pair up.
      We're here to help and would be happy to provide some troubleshooting steps to get this resolved.

      -Give both your WH-CH520 headphones and your new phone a quick reboot.

      -Make sure the headphones are actually in pairing mode. For detailed instructions, please check these links: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000777041.html
      https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776846.html

      -Go into your new phone's Bluetooth settings and check if any old device names are causing confusion. Also, if possible check your old phone to make sure the WH-CH520 is "forgotten" or "unpaired" from it; the headphones might still be trying to connect to the old device.

      If you've tried those steps and you're still stuck, please don't hesitate to reach out to our support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Thanks for considering Sony and for bringing this to our attention.
      Sincerely,
      Estefany sony-global