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Customer reviews

Rating 4.6 out of 5 stars with 2386 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 2,386 reviews
  • Rated 5 out of 5 stars

    Still using

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy best buying headphones,Still im using it,i love it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi fahimfk1989, thanks for your feedback!
      It sounds like the Sony WH-CH520 headphones have truly been a winner for you. Knowing you are still using and loving them speaks volumes about their long-term value and reliability.

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Best Affordable Headset Ever!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im going to review this headset in 3 words; 1) Affordable 2) Quality 3) Comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Awesome, Thank you for the 5-star rating! We're very happy to hear that you like the comfortable fit, overall quality, and great value of your Sony WH-CH520. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Good product well worth price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in early October 23. So far so good! Battery life is amazing!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kids Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were a great product for the price. My kids really enjoy them. I couldn't by one kid a set of headphones and not all of them. LOL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must try

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound very great and they are good to use on walks/rubs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good headphones for the price, sound quality is good as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound & functionality on budget friendly + Sony quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great solid headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding headphones for the price. Sony never disappoints.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re very aesthetically pleasing and comfortable to wear but the highest volume isn’t loud, at least to cancel out anything surrounding me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband love it so much,so cool and convenient to use anytime if he laying down he can use it without hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, it has a good sound clarity. It was a great purchase ever!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good while muting the outside noise. They are perfect for my outside walk. The head piece could be more comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulaD,
      Thank you for your time writing this review. We're glad your new headphones suits your needs and expectations. We're sorry to hear your discomforts while wearing the headset. Please make sure to wear the unit properly and adjust the orientation of the left and right units so that each earpad fits snugly over each part of your ear. If you put on the headset without adjusting the slider, the headset may not be positioned properly on your head, resulting in discomfort. You may refer to this link with information about wearing the headset: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000781372.html

      Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound really good for the price. I wouldn't think twice about buying them again

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brent, we're glad you like the sound quality of our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you choosing SONY! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Earphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money and setting up was very easy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RetiredUser,
      Thank you for sharing your feedback with us! It brings us great joy to hear that you found the WH-CH520 to be a good value and easy to set up.

      This model is designed to offer a comfortable fit with clear sound quality, along with long battery life to keep you connected for hours.

      Thank you for putting your trust in Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Bluetooth headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use everyday, grandson loves them!! Recommend highly as

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, great bass. I use connect them to my work compter and leave them on all day.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sydney, Awesome! We are glad to hear you are enjoying WH-CH520 Headphones. Good to know your investment is worth and you appreciate the excellent audio of these headphones. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Amazing headohones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been my favorite headphones. I use it on my phone, tv, laptop. Basically everything

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SaeedaB,
      Thanks for your feedback! It's great to hear that you are able to connect the WH-CH520 without any problems with your devices.

      Designed with comfort in mind, the WH-CH520 headphones are lightweight and feature soft earpads, additional head cushion and silent joints so you can enjoy your favorite music and podcasts all day long.

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 3 out of 5 stars

    Pain

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, but the sizing of the part that goes on your ear is small. It becomes uncomfortable after a while. I mainly use them for online schooling classes and i have to sit with the headphones just squeezing my ear. Because of this, i will have to buy a different brand.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend it for working out. It'll keep the noice away and the bass inside.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BryanR,

      Thanks for commenting! We are truly delighted to hear your satisfaction with the incredible performance of the WH-CH520, especially when using it for work out. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 4 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're good untill you drop them you could barely hear

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JeshaB,

      Thank you for choosing Sony!

      It's a true pleasure to hear that you appreciate the WHCH520 headphones' quality. We’re sorry to hear about the issue after dropping them and understand how frustrating that can be. Your feedback is important to us, and we appreciate you sharing your experience.

      Best regards,
      -Fred sony-global