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Customer reviews

Rating 4.6 out of 5 stars with 2336 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 2,336 reviews
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Completely unwearable - way too tight

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Sony WH-CH510 headphones for over three years, and they have been fantastic. I wanted to buy a few more pairs of them because it's so difficult for me to find headphones that fit my needs, but apparently Sony decided that the WH-CH510s are obsolete and replaced it with these. I don't know why it seems every headphones manufacturer decided to design their headphones to be painfully tight (especially for those of us with larger-than-average heads), but it's making me wish I'd stocked up on WH-CH510s long ago. I cannot wear these at all; they squeeze my head so tight I feel like a vicegrip has been attached to my poor aching ears. Before you say "Just wear them for a while and they'll get better," I am not going to live in pain for who knows how many hours/days/weeks on the off chance that these will eventually maybe start to not crush my skull. The WH-CH510's I got 3 years ago were super comfortable right out of the box (a rarity for headphones nowadays), and I've only had one small issue with them since. I guess I'm going to have to stock up on them elsewhere, because it's almost impossible for me to find a good pair of headphones anymore. If your head is any larger than an apple, avoid these.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love them. He said that they are not so good with cell phones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best choice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother really love it comfortable for travelling and it's easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Red1, Thank you so much for choosing Sony! We are glad to hear that you and your brother are enjoying the WHCH520 headphones! With the WHCH520 you can stay powered up for days! With up to 50 hours of battery life, you can listen to your favorite music without worrying about running out of charge. And, if your headphones battery is running low, a 3-minute quick-charge can give you 1.5 hours of listening time. -Carl Sony_US

  • Rated 5 out of 5 stars

    headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    need just a little improvement on the ear pace that brakes

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GearyB,

      Thanks for the 5-star rating and for sharing your feedback on the WH-CH520 headphones. We're glad to hear that you rate them highly, but we're also sorry about the issue you've experienced with the earpiece.

      Product durability is very important to us, and your feedback helps us to continue improving our designs. If you are experiencing a product issue, we recommend reaching out to our support team directly. They can provide troubleshooting steps and help with warranty options. You can find their contact information here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team.






      We're sorry to hear about the issue you've experienced with the earpiece. Product durability is very important to us, and your feedback helps us to continue improving our designs. sony-global

  • Rated 5 out of 5 stars

    Great holiday gift

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish and made for a great present. The color options made it an easy present to customize.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JohnM,

      Thank you for choosing Sony!

      We're really happy to hear that you found the WHCH520 stylish and that it made a wonderful gift. We're glad the variety of color options helped you create a personalized touch.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great, sound great! A must buy at the price we got them for.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesD, We are glad to hear that your new Sony headphones work great for you. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    5 STAR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent Price / Quality Device No problema to connect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headphones, best for teens or kids for schools

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great for the price, more for younger people, but still great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for commenting, Kevin!

      We are very happy to know your satisfaction with the reasonable price and amazing performance of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It connects to my phone and computer and sounds very good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and the sound is awesome. This was worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. The sound quality is quite nice and it fits well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great headphones especially for the price I could not complain. Perfect for a flight or a road trip as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JovanniR, thank you for sharing your great experience with the Sony - WH-CH520! We're really happy to hear that you've found great value for their price. With their long-battery life and comfortable design they are certainly a great companion for your adventures! Thank you for choosing Sony. Best regards, -Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Another excellent headphones from Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another excellent headphones from Sony. Its flawless. Great sound. Great bass.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vishi,

      We appreciate the 5-star rating! We're glad to hear that you like the sound quality and bass of the headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Beige headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works absolutely great especially for how much it is.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DeeF!
      It's great to hear that your headphones are working so well!

      With our WH-CH520 you can keep your music playing all day with a battery life that delivers up to 50 hours of power.

      Thank you for choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Cheap and good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant complain at all, for the price i paid it does the job perfectly!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Goodphone,

      Fantastic! We are truly happy to know your satisfaction with the amazing performance of our WH-CH520 for its price. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good divece, confortable to use in any moment, and place.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SelvinA, we're glad you are enjoying your new headphones! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sucks that these arent noise canceling but it has really good sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NobleBuyer,

      Thanks for commenting! We are thrilled to know your satisfaction with the amazing sound quality of our WH-CH520 Wireless Headphones. We greatly appreciate your input with the noise canceling function. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    JBL

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product And great price. I enjoy it when working out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! The sounds is better then my other headphones!!

    I would recommend this to a friend