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$68.00

Customer reviews

Rating 4.6 out of 5 stars with 2274 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 2,274 reviews
  • Rated 3 out of 5 stars

    Tan TV headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These can only be used if I connect through my fire TV every time I want to use them but then no one else can hear the TV unless I disconnect them from the TV each time. I wanted them because I am hard of hearing so everyone else in the room can hear the TV at a normal volume

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SallyW,

      Thank you for reaching out. We're sorry to hear about the trouble you're having with your WH-CH520 headphones and your Fire TV. It sounds like the headphones are staying connected to the TV even after you turn them off, which is preventing others from hearing the audio.

      To fix this, you may need to manually disconnect the headphones from the Fire TV's Bluetooth settings after each use. A good tip is to go into the TV's Bluetooth menu and "Forget" the device. Then, reconnect them only when you need them. This should prevent the TV from automatically connecting to them every time.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 3 out of 5 stars

    Will get the job done.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent pair of headphones for $40. The buttons are a little fidgety in turning it on and off.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Spaceman86,
      Thanks so much for sharing your thoughts on the WH-CH520. We're glad to hear you're enjoying them overall for the price.
      However, we're sorry to hear that the buttons have been a bit fidgety for you. We really appreciate that feedback.

      If you ever feel like they aren't working the way they should, please don't hesitate to reach out to our support team so we can help you out. https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Thanks for considering Sony and sharing your feedback.
      Sincerely,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Great Headset.. Value for money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the headset for the dollar we pay!! Definitely recommend this headset.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ajith,

      Amazing! We are so happy to know that you are satisfied with the exceptional sound quality and reasonable price of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product At first didn’t even think it will sound good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AgustinM,

      Thanks for commenting! You've definitely made a great choice! We are so happy to know your satisfaction with the amazing sound quality of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my SIL. He loves them. Great quality for price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FrancisN,
      That's awesome! We're very happy that he loves his new Sony WHCH520. Quality product for reasonable price. With the WHCH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Enjoy and thank you for choosing Sony! - Marco Sony_US

  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headsets sound quality wise for its price range

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headset!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my son and they work great, they were just what he was looking for.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi brifei. We're glad to hear that the headphones you purchased for your son work great and meet his expectations!. Many users have found them to be a great fit for their needs, especially due to their reliable Bluetooth connectivity and easy-to-use controls. Thanks for choosing Sony!. -Milton sony-global

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect for the gym and they stay on my head

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great WFH headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality headphones. Use them for work while working from home.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChrisG, Perfect! We're glad you like the overall quality of these headphones. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Wireless Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good wireless headphones for the price. Very easy to use and to charge.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Snoopy,

      Fantastic! We are so happy to know that you are satisfied with the ease of use, reasonable price, and superb performance of the WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    ☺️

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good and very comfortable. Enjoyable to easily accessible

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrianG,

      Great! We're glad that you like the comfort and user-friendly functions of the headphones. The WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 3 out of 5 stars

    Headphones Stayed Unpaired

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones were unable to pair the tv or CD changer. They did not work for me.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Wodiuck,

      Thank you for considering Sony products.

      We apologize for the trouble you have experienced with pairing the WH-CH520 headphones to your TV or CD changer. Please ensure the headphones are set to pairing mode to connect via Bluetooth. Step-by-step instructions for activating pairing mode can be found here: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776852.html

      Additionally, please verify that the device you are connecting supports the A2DP Bluetooth profile, which is required for audio streaming. If the issue persists, the best next step is to contact our dedicated support team for advanced troubleshooting.

      You can access all necessary contact options and resources at this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Best regards,
      -Fred sony-global

  • Rated 5 out of 5 stars

    5 Stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As described. Good quality, volume, sound recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality an sound for the Price. Sony is awesome.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ArthurG,

      Amazing! You've made a great choice! We are so happy to know your satisfaction with the superb sound quality and reasonable price of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Nice purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable to use, with nice sounds, it’s a good purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alyssa,

      You certainly made a great choice! We are truly delighted to know your satisfaction with the very comfortable fit design and superb sound quality of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 4 out of 5 stars

    Great cost-benefit ratio.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the money. We were really impressed considering the cost...why spend $100-$400 when you can get these for so much less?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, highly recommend it to everyone. Great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Official review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones for the price, highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid likes them. And thats what matters. They work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and sound is decent. Will recommend it to anyone

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BobT, we're glad you like the ease of use and sound quality of our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! ~Earl Sony_US