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Customer reviews

Rating 4.6 out of 5 stars with 2387 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 2,387 reviews
  • Rated 5 out of 5 stars

    Happy headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these headphones and uses them everyday he can listen to what he wants without making too much noise for his mom n’dad

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ByrneS,

      Thank you for choosing Sony!

      We're truly delighted to hear how much your son enjoys his WH-CH520 headphones and that they've become a daily essential. It's so rewarding to know they provide him with his own private listening experience, giving mom and dad some peace and quiet too!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset sound is fantastic. Works great for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great, sound great! A must buy at the price we got them for.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesD, We are glad to hear that your new Sony headphones work great for you. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for choosing Sony! Vincent Sony_US

  • Rated 3 out of 5 stars

    Great headphone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is stunning so crips! However, as i have big ears, it makes me feel uncomfortable a little bit and it hurts times to times rather than that is quality!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re good, but I got a new phone and I am unable to connect it, to the new phone sadly

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GraceP, thanks for your review and for letting us know about this issue. We totally get how frustrating it is when a new product won't pair up.
      We're here to help and would be happy to provide some troubleshooting steps to get this resolved.

      -Give both your WH-CH520 headphones and your new phone a quick reboot.

      -Make sure the headphones are actually in pairing mode. For detailed instructions, please check these links: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000777041.html
      https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776846.html

      -Go into your new phone's Bluetooth settings and check if any old device names are causing confusion. Also, if possible check your old phone to make sure the WH-CH520 is "forgotten" or "unpaired" from it; the headphones might still be trying to connect to the old device.

      If you've tried those steps and you're still stuck, please don't hesitate to reach out to our support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Thanks for considering Sony and for bringing this to our attention.
      Sincerely,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great for the price, more for younger people, but still great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for commenting, Kevin!

      We are very happy to know your satisfaction with the reasonable price and amazing performance of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Another excellent headphones from Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another excellent headphones from Sony. Its flawless. Great sound. Great bass.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vishi,

      We appreciate the 5-star rating! We're glad to hear that you like the sound quality and bass of the headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Cute

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them and the color goes well with everything and I will purchase again. I use them at the gym but you do have to download an app to use them just fyi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. The sound quality is quite nice and it fits well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good divece, confortable to use in any moment, and place.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SelvinA, we're glad you are enjoying your new headphones! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Sound

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and the sound is awesome. This was worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap and good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant complain at all, for the price i paid it does the job perfectly!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Goodphone,

      Fantastic! We are truly happy to know your satisfaction with the amazing performance of our WH-CH520 for its price. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    5 STAR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent Price / Quality Device No problema to connect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It connects to my phone and computer and sounds very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sucks that these arent noise canceling but it has really good sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NobleBuyer,

      Thanks for commenting! We are thrilled to know your satisfaction with the amazing sound quality of our WH-CH520 Wireless Headphones. We greatly appreciate your input with the noise canceling function. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item as suggested by employee. Knew exactly what I was looking for

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ScottM,

      Thanks so much for the wonderful feedback! We're thrilled to hear how you love the WH-CH520 headphones—we can't be happier that the employee was able to help you find exactly what you needed.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony North America. sony-global

  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Headphones have been working out wonderfully, my daughter uses them daily and loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product And great price. I enjoy it when working out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No fuss, no complicated tech, just great quality, efficient headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Queen! We are glad to hear that you are happy with your new headphones! With the WHCH520 you can stay powered up for days! With up to 50 hours of battery life, you can listen to your favorite music without worrying about running out of charge. And, if your headphones battery is running low, a 3-minute quick-charge can give you 1.5 hours of listening time. -Carl Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is excellent. I enjoyed using it. I give it five stars and I will recommend that you purchase it when you are looking for headphones

    I would recommend this to a friend