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Customer reviews

Rating 4.6 out of 5 stars with 2387 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 2,388 reviews
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They feel and sound fantastic. Good purchase excellent price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mitchel789,

      Fabulous! We are truly happy to know your satisfaction with the incredible sound & quality and reasonable price of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Good sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! Sound quality is very good. Very easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DAMC,

      Fantastic! We are thrilled to know that you love our WH-CH520 and that you're satisfied with its incredible sound quality & ease of use. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Superb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Sound is awesome. No issues at all. Connects automatically

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HaseenaB,

      Amazing! We are so happy to know your satisfaction with the exceptional sound quality, Bluetooth connectivity, and superb performance of the WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Perfect as per the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really liked this product specially considering the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SalonikaA,
      Thanks so much for sharing your feedback with us! We are pleased to learn you're enjoying the WH-CH520 headphones. We're happy that you're getting a ton of value out of them.

      Thank you for choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Great headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughters 11th birthday, she wears them everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the money. Sound quality is good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShawnW, we're glad you like the sound quality of our product. With the WHCH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can use few days with excellent sound and aforfable for my ears.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jose,

      Thanks for commenting! We are extremely pleased to hear your satisfaction with the exceptional sound quality and reasonable price of our WH-CH520. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for purchasing our WH-CH520 and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Great Gym Earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charges fast and is really holding up to that 50hr play time

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonnaH, we're glad you are enjoying our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you choosing SONY! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my sister as a gift and she never takes it off

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi yourfruity,

      That's fantastic! We are really happy to know that your sister is enjoying her WH-CH520 Wireless Headphones. With the WH-CH520 headphones, she will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of the day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Great bargain

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bargain great sound definitely recommend for anyone on the go!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarinaB, Fantastic! We're glad you're enjoying the great sound quality of your Sony WHCH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Sound good. Good mic for phone use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BatmanFTW, Awesome! We are glad to hear that you are enjoying your new WHCH520! With the WHCH520 you can stay powered up for days! With up to 50 hours of battery life, you can listen to your favorite music without worrying about running out of charge. And, if your headphones battery is running low, a 3-minute quick-charge can give you 1.5 hours of listening time. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great functionally

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I got I totally recommend them to anyone else.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ethan, That's awesome! We're thrilled to hear that you feel the WH-CH520 is the best headphones you've ever owned. Good to know you're enjoying the amazing features and overall sound quality of the unit. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Rated 4 out of 5 stars

    Head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Directions hard to read. Needs diagram of on switch and volume switch hard to see on unit.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones should be headphones..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To use these headphones you need to download an app first which takes time and skill that some may not have. Also, there is no way to use a cord for certain devices. Even with an adapter purchased, it is not possible to use a cord. Yes they are cheap headphones and sound okay but its just frustrating that its not as simple as the price to use.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KennyN,

      Thanks for sharing your review and experience with the WHCH520. We're glad that you like the sound quality of the headphones. Your feedback about the Sony app and supplied USB cable is greatly appreciated.

      Using the Sony app is recommended to fully utilize the capabilities of the headphones. If you need more information about the Sony Headphones Connect app, please refer to this link:

      https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776844.html

      The USB cable is specifically designed to charge the headset. It is not designed for audio listening. You may find this link helpful:

      https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776814.html

      Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Sincerely,
      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headsets sound quality wise for its price range

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comfortable and Durable!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for good headphones to use to conduct training sessions. These are perfect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MattN,

      Fantastic! You've made a great choice! We are extremely pleased it suits your needs. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and perfect for me as I have severe hearing loss

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's amazing, SharadD! We are extremely pleased to hear that it suits your needs. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for the boys and girls in our houses, the best at that price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NelsonG, We're glad that you are enjoying your new headphones. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    .

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't try yet but I read a lot ofacctual rewievs so why not.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrenoB, Thank you for choosing Sony! With the WHCH520 you can stay powered up for days! With up to 50 hours of battery life, you can listen to your favorite music without worrying about running out of charge. And, if your headphones battery is running low, a 3-minute quick-charge can give you 1.5 hours of listening time. -Carl Sony_US

  • Rated 5 out of 5 stars

    headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and good noise canceling . It is the hest value

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chromebook,

      Fantastic! We are so happy to know your satisfaction with the amazing quality of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you for your purchase and for choosing Sony!

      - Romeo Sony_US