Customer Ratings & Reviews

Hi JovanniR, thank you for sharing your great experience with the Sony - WH-CH520! We're really happy to hear that you've found great value for their price. With their long-battery life and comfortable design they are certainly a great companion for your adventures! Thank you for choosing Sony. Best regards, -Dominick

Hi MOCHAVILLE, we're glad you like our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! ~Earl

Hi DanielO,

Fantastic! We are truly delighted to hear your satisfaction with the superb performance and reasonable price of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

Thank you very much for the perfect star review and for choosing Sony!

- Romeo

Hello OwenC, We are glad that you like the quality of your new Sony headphones. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for your purchase. Enjoy! Vincent

Hi GMAN! Thanks so much for the feedback!
We're really happy to hear you're enjoying the WH-CH520 headphones.

With their super long battery life and crystal-clear sound, they're a great choice for all kinds of listening.

Thank you for choosing Sony!
Best regards,
Estefany

Hello JohnM,

Thank you for choosing Sony!

We're really happy to hear that you found the WHCH520 stylish and that it made a wonderful gift. We're glad the variety of color options helped you create a personalized touch.

Best regards,
-Fred

Hi EduafoM, Amazing! We're glad that you are enjoying your new headphones. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony. Erin

Hi KinaS, Amazing! We're glad you like the great quality and excellent sound of your Sony WH-CH520. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam

Hi AmberS,
We are immensely pleased to hear how much you're loving your WH-CH520 headphones! We really appreciate you taking the time to share your feedback. It’s fantastic to know that they're doing a great job of closing off outside sounds for you.

We designed the WH-CH520 with our Digital Sound Enhancement Engine (DSEE) to deliver rich, high-quality sound and an impressive battery life for all-day listening.

Thank you for choosing Sony!
Best regards,
Estefany

Hi BobbyF,

We are thrilled to know your satisfaction with the exceptional sound quality of the WH-CH520. We truly appreciate your input with the operation of the Sony Headphones Connect app, and we are sorry if you find it not user-friendly.

With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

If there's something we can do to help or you may need more information/technical assistance with our product in the future, please feel free to email us at socialsupport@am.sony.com with the following details and we'll be more than happy to assist you.

Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:

Thank you so much for your purchase and for choosing Sony!

Best regards,

Romeo
Sony Social Support

Hi lilnugnug,

Thanks for sharing your review and experience with the WHCH520. We're glad that you like the weight of the headphones. Your feedback about outside noise is greatly appreciated. These headphones don't have a noise canceling function. To ensure that you are getting the most out of your headphones, please make sure you have downloaded the Sony Headphones Connect app. There you will find all sorts of tools like an equalizer to fine-tune your WH-CH520 and maximize its sound quality to your liking. You may find this link helpful:

https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776844.html

With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for choosing Sony!

-Ralph

Hi ShondaW,

Thanks for your wonderful review! We're delighted to know the WH-CH520 headphones were the best gift for your kids last Christmas, and that they'll continue to enjoy their excellent sound quality next Christmas!

Thanks for choosing Sony.

Sincerely,
Jenn | Sony Social Media Team.

Hi PriyankP, Thanks for the feedback. We're glad you like our product. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing SONY! -Craig

Hi Nicki757,

Amazing! You've made a great choice! We are happy to know your satisfaction with the exceptional sound quality of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

Thank you very much for your purchase and for choosing Sony!

- Romeo

Hi stevem,

You've made a great choice! We are so grateful to know your satisfaction with the reasonable price and superb performance of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

Thank you very much for the perfect star review and for choosing Sony!

- Romeo

Excellent choice! We're also pleased to hear that you are satisfied with your purchase, Gbestbuy. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience.

Hi YeahMan,

Fantastic! You've made a great choice! We are so grateful to know your satisfaction with the exceptional quality, reasonable price, and superb performance of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

Thank you very much for purchasing our WH-CH520 and for choosing Sony!

- Romeo